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Got   IT  problems?  We’ve   got  solutions .3 Common Small Business Problems

IT Solutions

Lucky  for  you,  we’ve  compiled  easy  solutions  for  the  3  most  common  IT  problems:1. Data  Security2. Lack  of  Strategic  IT  Planning3. Mobile  Security

If you run a small business, odds are that you have run into your fair share of IT headaches.

Let’s  get  started

Hackers  are  targeting  small  businesses  more  than  ever  due  to  the  fact  that  they  are  simply  easier  to  hack.

Problem:Data Security1

So   what   can  SMBs   on   a   tight  budget   do   to  beef   up   their  secur ity?

Smaller  businesses  have  a  lesser  chance  of  recovering after  a  malicious  attack  than  their  big  business  counterparts  who  have  a  little  more  budgetary  wiggle  room.

Solution:Follow these 3 tips to beef up security.

Ensure  that  you  have  a  backup  and  disaster  recovery  system  in  place  to  so  your  data  is  safe  from  natural  disasters   and  malware.

Ensure  that  you  have  a  good  backup  and  asolid  disaster  recovery  plan in  place  so  your  data  is  safe  from  natural  disasters  and  malware.

Ensure  that  you  have  a  backup  and  disaster  recovery  system  in  place  to  so  your  data  is  safe  from  natural  disasters   and  malware.

Train  employees   on  the  nature  of  today’s  cyber  attacks  and  the  importance  of  adhering  to  company  cybersecurity  policies.

Ensure  that  you  have  a  backup  and  disaster  recovery  system  in  place  to  so  your  data  is  safe  from  natural  disasters   and  malware.

Deploy   security  basics—make sure  you  have  up  to  date  firewalls,  anti-­‐malware  and  anti-­‐virus  systems  in  place.

-­David  KennedyFounder  and  senior  principal  security  consultant  at  TrustedSec

“For  every  large  data  breach  that  you  hear  about  in  the  news,  there  are  dozens  of  breaches  affecting  small  businesses.  Small  business  data  breaches  are  especially  damaging;  while  Target  has  the  resources  to  withstand  a  hit  to  its  bottom  line,  a  smaller  company  or  business  could  potentially  be  forced  to  close  its  doors  if  the  breach  is  severe  enough.”

Many  small  businesses  struggle  to  align  technology  with  business  objectives  because  they  don’t  have  the  means  or  the  demand  for  hiring  a  full-­time  CIO.

Problem: Lack of Strategic IT Planning2

But  what   i f   you  have  nei ther   the  means  nor   the  demand   fo r   a  fu l l -­‐ t ime   C IO?

this  is  virtually  impossible  if  business  leaders  and  IT  departments  don’t  work  together  to  align  business  objectives  with  technology  

investments.  Ideally,  this  should  be  the  job  of  a  Chief  Information  Officer  (CIO).  

Technology can help your business reach its long-term goals.

However,

Solution:A Virtual CIO

Unlike technicians,  who  fix  tactical  problems,  a  virtual  CIO  is  a  financially-­‐savvy,  business-­‐oriented  individual  who  looks  beyond  day-­‐to-­‐day  technical  support  issues  to  find  ways  to  help  your  company  leverage  technology  to  provide  a  competitive  advantage  in  your  marketplace.

A virtual CIO has the experienceand expertise to help you:

Identify  new  technologies.

Ensure  operational  efficiencies.

Define  the  useful  life  of  technology  investments.

Craft  a  cost-­‐effective  IT  budget.

More   than  2/3  of  companies   surveyed   for  CompTIA’s  Fourth  Annual  Trends   in  Managed   Services   Study  have   turned   to  a  managed   IT  firm within   the  last   year.

Why?“It  elevates  the  IT  staff  and  brings  them  out  of  the  shadows  within  the  organization.  It  allows  them  to  focus  on  a  custom  app  dev.  project  or  cloud  initiative  — something  highly  strategic. I  think  that's  a  win-­‐win  for  your  IT  staff.”

-­ Carolyn  April,  Senior  Director  at  CompTIA

A virtual CIO is a partner, not a replacement.

Keeping  an  eye  on  data  is  harder  than  ever  as  more  and  more  employees  access  company  files  on  mobile  devices.

Problem: Mobile Security (BYOD)3

According   to  Tech  Pro  Research,  

78%of  companies   said  that  security  risks  were  the  top  reason  for  ruling  out  the  BYOD   concept.

However,   co rpora te  da ta   s t i l l   f i nds   i t  way   on to  mob i l e  devi ces .   A re   yours  a s   secu re   a s  poss ib le?

Solution:Secure Your Mobile DevicesInstall  virus,  spam  and  malware  protection  on  all  mobile  devices,  not  just  those  physically  at  work.

Avoid  the  use  of  consumer  file-­‐sharing  services  on  company-­‐owned  devices.  (Dropbox,  iCloud,  Google  Drive,  etc.)

Use  a  mobile  device  management  software  to  help  control  what  employees  can  install  on  their  devices.

-­‐Ra imund GenesTr end   M i c r o   C TO

“Against  the  growing,  unstoppable  backdrop  of  consumerization  and  BYOD  [bring  your  own  device],  every  mobile  device  is  a  risk  to  business."

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