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raising standards worldwide ISO 9001 Quality Management Project planning guide Profit from more satisfied customers with BSI

Iso 9001-quality-management-project-planning-guide

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BSI/GM/53/0611/E/BG

raising standards worldwide™

ISO 9001Quality ManagementProject planning guide

Profit frommore satisfied customers with BSI

12602-BSI-ISO-PROJECT-PLANNING-AID-2XDOC-220711:Guide 22/7/11 11:18 Page 1

Planning Setting-up the system Certification Beyond certification

Informationgathering

Approval Select and trainproject team

Create awarenessof standard

Review currentbusiness practice

Fill the gaps Review changes Run the system Stage1 Stage 2 Celebrate Improve

Understand the

standard,

certification and

your business

requirements.

Get management

approval for project

and budget.

Step

Actions

Agree project

manager and team.

Communicate this

to all staff.

Ensure that all staff

understand the

principles and

benefits of

ISO 9001.

Compare current

activity with

ISO 9001.

Prepare gap-analysis

report.

Implement changes

and set deadlines.

Train staff if

necessary.

Review the system

to ensure that it

meets the standard’s

requirements.

Gather evidence,

records, reports etc.

to show it’s

working. Usually 3

months’ evidence is

needed for

assessment.

BSI will carry out a

system and

documentation

assessment.

(desk-top review)

BSI will carry out

a system

effectiveness

assessment.

Celebrate and

promote your

achievement

internally and

externally.

Review the system

and processes and

look for

opportunities to

improve.

Use BSI’s website,

brochures, purchase

Starter Kit, request a

FREE visit from BSI.

Consider using

Entropy®Software to

manage the system.

Ask for a FREE

personalised BSI

ROI Calculator report.

Purchase ISO 9000

standards and

publications.

Training

Accept BSI proposal

for certification and

training.

Attend Introduction

training course.

Arrange on-site

BSI presentation to

your management

team.

BSI servicesto help you

Target dates

Attend

implementation

training course.

Attend BSI online

eLearning course.

Arrange on-site

training for all staff.

Undertake internal

audit training.

Do BSI Gap Analysis.

Use BSI Self-

Assessment Tool.

Attend Lead Auditor

training.

Arrange BSI

pre-assessment /

gap-analysis.

Purchase BSI online

Self-Assessment Tool.

Work with BSI on

promoting your

certification.

Consider purchasing

merchandising

material.

AttendWebinars and

consider Problem

Solving training and

up-skilling your

auditors.

B e f o r e c e r t i f i c a t i o n C e r t i f i c a t i o n A f t e r c e r t i f i c a t i o n

Notes Notes Notes

BSI Certification Assessment.

3Profit from more satisfied customers with BSI2 Profit from more satisfied customers with BSI

12602-BSI-ISO-PROJECT-PLANNING-AID-2XDOC-220711:Guide 22/7/11 11:16 Page 2

raising standards worldwide™

BSI Group: Standards • Information • Software • Training • Inspection • Testing • Assessment • Certification

The BSI certification mark can be used on your stationery, literature and vehicles when you have successfully achieved certification.

We are right here when you need us BSI/GM/53/0611/E/BG

BSIPO Box 6221Kitemark CourtDavy AvenueMilton KeynesMK1 9EP

T: +44 (0)845 080 9000F: +44 (0)1908 228180E: [email protected]/iso9001

©Copyright 2011 The British Standards Institution

12602-BSI-ISO-PROJECT-PLANNING-AID-2XDOC-220711:Guide 22/7/11 11:18 Page 1