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ISO & Standards Management Systems with
OpenERP
Maxime ChambreuilDaniel Reis
July the 3rd, 2013
Speakers
● Maxime Chambreuil● OpenERP Practice Leader● Also in charge of Quality, Environment and
Security● @ Savoir-faire Linux
● ISO 9001 certified since 2009● ISO 14001 certified since 2011
Speakers
● Daniel Reis● IT Applications Manager● ISO 9001 certified Internal Auditor since 2004 ● @ Securitas Portugal
Agenda
● Introduction● OpenERP in Action● Measurement & Control● Benefits● Roadmap● Howto
Introduction
● Project started in 2011 to centralize data
→ Procedures and Audits in Alfresco
→ Work instructions in MediaWiki
→ Actions in Request Tracker (RT)
→ Nonconformities in one home-made application
→ KPI in SpagoBI● Provide applications to support activities of your management
system● Multi-system● Multi-standard● Multi-company
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
Measurement
● Satisfaction survey
→ Make your own customer satisfaction survey
→ Expose it on your website● Key Performance Indicators
→ Run SQL queries on OpenERP or external databases
→ Run Python code
→ Dynamic thresholds
→ Keep history of KPI values with result
Control
● Audits
→ Schedule your audit calendar
→ Assign auditors
→ Prepare your verification list
→ Generate your audit report● Top management reviews
→ Schedule your review calendar
→ Collect your input data : satisfaction survey answers, KPI values, policies, NC
→ Discuss any item and log your decision
→ Relate with NC or actions
→ Generate the review report
Customer benefits
● One single solution integrated with OpenERP● Easy to relate with current documents, records, workflow and
permissions.● Productivity increase by having the management system data closer
to the operation data
→ No data to synchronize or push to a DW
→ Real-time KPI● Same interface, same userfriendliness, no additional training● Easier to maintain
→ One single application to upgrade
→ Fewer integration with third-parties● Lower TCO than competition
Partner benefits
● Can be proposed to any customer● Easy to install and deploy● Requires very few development● One extra phase to your deployment project with
data migration and functional training● Stronger relationship with your customer● Increase the functional scope● Additional revenues
Functional roadmap
● PCI-DSS● ISO 27001● Equipment management● Skills and Internal Training
Technical Roadmap
● For Manuals, Procedures, etc. ● document_page_approval
● Display latest approved revision● Provide a workflow to edit, review, approve and reject revision● Todo : Testing and feedbacks
● For KPI● web_color
● Provide a widget to display a color● Todo : Add a widget to select a color
● web_bullet● Todo : Add a widget to display a KPI
● web_speedometer● Todo : Add a speedometer graph
How to implement
● Contact me :● Maxime Chambreuil● [email protected]● +1 (514) 276-5468 #1
http://www.savoirfairelinux.com
How to contribute
http://launchpad.net/openerp-mgmtsystem/● Report bugs● Propose new features using blueprints● Translate● Join the team
Thank you very muchfor your attention
Any questions ?
http://us.pycon.org/2014/