Is Your Enterprise Ready to Scale Mobile Device Security?

Is Your Enterprise Ready to Secure the Multitude

of New Mobile Devices

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Today’s Presenters

Nisha Sharma

Senior Manager, Accenture

Rob Smithers

CEO Miercom

Bryan Whitmarsh

Mobile Solution Manager, SAP


Today’s Agenda

Introductions

Why Scalability Matters? $$$!

# Devices

# Apps

TCO

Accenture – Scalability Practiced

Setting up a Scalability Benchmark

Questions


Changes in mobile are not happening in isolation

Mobile

Cloud Services

“Consumerization of

IT”

Big Data

More potential value,

requires high performance

analytics

The Challenge:

Deliver business value while maintaining Security, Cost Management,

Visibility and Agility Cost Effectively


Think about the whole picture

Enterprise mobility management

What is EMM?

• Growing trends like BYOD and the

consumerization of IT have changed the

way companies look at securing and

enabling mobile devices, apps and

content.

• Instead of a simple Mobile Device

Management companies look to a

comprehensive strategy (MDM, MAM,

MCM)

• EMM solutions allow enterprises to

holistically manage diverse mobility needs

to simplify business processes, and make

employees more productive.

Mobile Device

Management

(MDM) SAP Afaria

Enterprise App

Store SAP Enterprise Store

Mobile

Application

Management

(MAM) SAP Afaria

Mobile Content

Management

(MCM) SAP Documents


Cloud, Big Data and Mobility Driving Nexus of Forces


Billions of Apps


SAP Mobile Market Framework

Mobile Software Mobile Services

Managed Mobility Services

(MMS)

Messaging Infrastructure

Operator

Services

Enterprise

Services

Mobile Application Platform

Mobile Application Development

Platform (MADP), aka MEAP mCommerce Platform

Mobile Management / EMM

Mobile Enterprise Management

(MEM)

Mobile Device

Management

(MDM)

Mobile Application

Management

(MAM)

Mobile Content

Management

Mobile Enterprise

App Store

Mobile Portal /

Intranet

Mobile Security

Core Market

Adjacent Market

Related Market

Mobile Applications

Enterprise Apps

Consumer Apps M2M / IoT

Apps

mCommerce

Apps

Mobile

Analytic

Apps


Performance and Scalability Mandates

Scalability is about the ability to increase

the number of the end points and its effect

on the server environment.

• Performance is how well something

does something

• Scalability is the ability to extend that

performance out in a cost effective

manner


Mobile TCO is all about scalability

Mobility is an operating cost. An EMM solution that effectively scales will save a

company money over time by minimizing cost per end point.

Administration Costs

Overall knowledge,

training, headcount,

physical server location

Power Cost

Amount of nodes are

reduced per rack

with a scalable

solution

Capital Costs


SAP Afaria – Perfect Scenario

Graph “A” indicates

a gradual cost

incline, based on

adding end points

(users) to the

environment

Graph “B” depicts a

perfect scenario,

where cost starts to

drop as users are

increased

Graph “C” shows

increased costs,

as users increase.

Many solutions fall

within this

scenario.


Scalability Questions and Concerns

Do you have the capacity to scale?

What is your database I/O ability to handle input/output?

What is the impact on performance, when you add new users?

Is the outcome that users experience a slow app and therefore don’t use it?

What different models does your app support?

Does your app support multi databases?

Does your solution provide standard clustering models (database clustering)?

Does your solution offer analytics?

MDM Scalability and

Performance Concerns and

Considerations January 30, 2013


We are all living in a multi-OS environment

Rapid advance

of mobile OS

Bring Your

Own Device

New deployment

options

Mobile device and content

security critical for the

enterprise and consumers

Average Employee owns

two mobile devices

Consumer driven

employees demand similar

mobile enterprise

experience

MSP SaaS Mobility addresses

complexity, saves costs

Consumer and

enterprise applications

Popularity of consumer-like

self-service portals

Rapid diversity leads to

fragmentation

Tablets and smart

phones are becoming

primary computing tools

Average household has

five connected devices

37.2% of the world total workforce will be mobile by 2015*

70% of organizations will introduce a BYOD policy**

Sources: *IDC / **VDC Research


When rolling out an MDM solution, the primary areas of concern related to

performance and scalability are centered around:

• Enrollment

• Daily check-ins (inventory and payload delivery)

• Policy/configuration updates

• App downloads/updates

• Administration

• Self-service

• Backend scripts

How will all of these components perform when the system (i.e. database)

is loaded with all of the expected devices and data?

Areas of Concern

Copyright © 2013 Accenture. All

rights reserved.

15


Consider the following during your own mobile deployment:

• Implement a distributed system architecture with redundant components

• For large deployments, use physical databases

• Use a phased deployment approach

• Distribute load where possible

• Use content delivery networks and/or dynamic network bandwidth

• Conduct tests

o Performance test (system and device)

o Failover test

Considerations checklist

Copyright © 2013 Accenture. All

rights reserved.

16


• Miercom Testing Programs started in 1988

• Labs located in East – Princeton, NJ, West – San Mateo, CA, also Eastern

Pacific Partnering Labs

• Trusted testing authority for eWeek, Network World, BCR/No Jitter,

xChange, TMC Internet Telephony, Communications News and other

publications

• 25 Years of Product Testing


Setting a Mobility Test Baseline

• Cloud solution

• Supports on-premise solution, hosted SaaS, or managed mobility models

• Data Partitioning

• Keeps enterprise and personal information separate, tracks telecom costs

• Provides integration to middleware applications

• Can deploy an app that is fully functional and ready to use

• Reporting

• SAP analytic and dynamic views

• Telco expense management

• Receives early warnings for cost and usage overages

• Scalability load testing

• Security

• Ensures that data accessed and transmitted by mobile device is protected


Scalability Testing - Repeatability

XM12 Traffic Generator

NeoLoad Client

Emulator LoadRunner Spirent Studio

AF.Mierlab1.com

AF2.Mierlab2.com

AFAdmin.Mierlab2.com

Relay (in DMZ)

SAP Afaria

MS Exchange

Active Directory/

Domain Controller

Managed

Devices

AWS

Test Tools


Miercom Mobility Benchmarking

• Build an environment to test performance and scalability with

multiple vendors

• Don’t skirt this issue, literally “break” the news

• Initial benchmarking shows wide disparity of functionality and

performance in environments of 10,000 users and greater

• Register with SAP for complete data set later this quarter

Key Test Goals

• Scalability for 50,000+ clients

• Data integrity test

• Load testing on servers

• Scalability assessment


Scalability and Load Testing Highlights

• Spirent 4000 Analyzer Testing

• Test (number of protocol mutations):

• DHCP (11,843), IPv4 Datagrams (31,129), ICMPv4 (42,981),

UDP (6,411), SSLv3 (107,476) against servers

• Shell Scripting and other penetration testing

• Metasploit automated common exploitation tactics

• 932 exploits attempted against servers

• Various Web Fuzzing/Injection Protocols

• More than 90,000 injections/fuzz/mutation attacks attempted

from Web application front end


Enterprise mobility management best practices

Plan for the future

with a platform

Mobile means more

than MDM

Work with SAP, a vendor

that really scales

Innovate and transform

with secure mobility


Scalability Checklist

Assess your mobile situation, identify your goals

Choose a solution with a database clustering model

Implement a distributed architecture with redundant components

Assure functionality and performance in environments of 10+k users

Expect the unexpected

Thank You!

Closing and Q&A

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Is Your Enterprise Ready to Scale Mobile Device Security?