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Overview of Confluence and its features and how it is useful for enterprises. Updated with new social features in Confluence 3.0 and SharePoint Integration
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Akeles Consulting
Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
Akeles Consulting
What is Confluence?
• Confluence is the world’s most popular commercial enterprise wiki that lets you edit and share wiki pages, documents and rich content in a secure manner
• It is a platform for an organization to collaborate across teams and share business knowledge.
• Comes with lots of features for social networking and interaction
• Confluence harvest knowledge by capturing knowledge and conversations as “a side effect of work”
• Confluence allows doing more with less by facilitating collaboration and information flow
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One wiki. Many uses.
Collaboration
Knowledge
Management
Shared Drive
Intranet
WebsiteDocumentation
Reporting
Replace Email
Extranet
Akeles Consulting
Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
Akeles Consulting
Confluence Features – Spaces
• No limit – allows creation of many independent spaces for different purposes.
• Permissions – control permissions of each space for people and groups
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Confluence Features – Editing
• Allows a variety of editing choices– Wiki Markup
– Rich Text Editor (What You See Is What You Get)
– Microsoft Word/OpenOffice Writer
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Confluence Features – Versioning
• Log down details of every change
• Find out what has been changed easily
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Confluence Features – Notifications
• Stay up to date – When, Where and how you want it
Recent Updates
EmailsRSS
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Confluence Features – Discussions
• Capture valuable knowledge on any page or blog post
• Search and link comments easily
• Get notified when someone makes a comment
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Confluence Features – Tagging
• Allows tagging content with your own meaningful keywords
• Provide another dimension of organization to group related content
Akeles Consulting
Confluence Features – Powerful Search
• Fast, flexible search to find the info you want easily
• Everything is searchable – including content in attachments (pdf, doc, ppt, etc)
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Confluence Features – Office Integration
• View your PowerPoints and Excels directly on Confluence
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Confluence Features – Web 2.0
• Embed content from popular websites directly inside Confluence
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• Share bits of info without wiki pages or blogs
• Twitter within Confluence
• Or link up with the real twitter
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Social Networking
• Ability to form networks by adding friends
• Be updated on the status updates and activities of the friends
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Profile Pages
• Own personal space – express yourself
– Blog about work
– Storing personal content
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Confluence Features – 300+ Plugins
Gliffy Diagram Editor
Task Lists
Charts
Calendars
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Sharepoint Connector
• Seamless integration with MOSS
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Sharepoint Connector
• Embed Confluence content within SharePoint
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Sharepoint Connector
• Search Confluence & SharePoint in one location
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Confluence Features – Others
• Secure – Confluence provides fine-grained enterprise level security
• Usable – Intuitive interface designed with both business and technical users in mind
• Administration – A low maintenance system with straightforward administration capability
• Connectivity – Able to integrate with existing user stores (LDAP or Active Directory) and industry-standard databases
• Open – An open API, full source code access allow for further integration and customization of Confluence functionality
• SharePoint – Access SharePoint’s document facilities from within Confluence and vice versa. And search both from a single location
Akeles Consulting
Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
Akeles Consulting
Email Collaboration
WikiCollaboration
Why Confluence
• Email is for communication, not for collaboration
• Tedious and confusing
• Not a good tool to capture knowledge
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Do More With Less
Top 5 time wasting activities for knowledge workers
Activity Cost Per Year
Managing Emails USD$21,700
Creating Documents USD$19.900
Analyzing Information USD$14,400
Searching for Information USD$14,300
Reviewing Documents USD$13,200
Source: IDC
Akeles Consulting
Over 7,100 customers
in more than 94 countries
Who uses Confluence
Akeles Consulting
Top 10 reasons to use Confluence
1. Features you won’t find elsewhere2. It … just … works3. Fair, upfront licensing policy4. Battle tested by the world corporations5. Your information, your way6. Easily customizable and extensible7. Legendary service8. Confluence runs anywhere9. Continually improving10. Recognized with many industry awards
Akeles Consulting
Customer Testimonials
“Confluence was so easy and intuitive that it took off in no time. It has been a great relief using Confluence; to get information in and out of our company system so quickly.”
Paul Rene Jorgensen, Telenor
“Productivity has definitely increased. It's great to know that there is one central place to go and find or add to materials. We have been able to open up the wiki to people who wouldn't have interacted with us previously.”
Aturadg Aleahmad, University of California, Berkeley
Akeles Consulting
Outline
• What is Confluence
• Features
• Why Confluence
• About Akeles Consulting
Akeles Consulting
• We don’t only sell tools.
• We help companies & knowledge workers to be more efficient by
– Capturing knowledge as a side effect of work
– Promoting and facilitating collaboration
– Making information flow to the right people
– Reducing time to search for information
– Building communities
• The tool is only a means to do it.
About Akeles Consulting
Akeles Consulting
• For more information, talk to us @
– http://www.akelesconsulting.com
About Akeles Consulting
Akeles Consulting
A Quote to Share
"The only irreplaceable capital an organization possesses is the knowledge and ability of its people. The productivity of that capital depends on how effectively people share their competence with those who can use it."
Andrew Carnegie
