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Users are rapidly introducing consumer file-sharing tools such as Dropbox into the enterprise. To the user, these are useful tools that enable files to be synchronised across devices and shared with partners and customers. But they can create compliance and data security problems for the organisation. What is the best way to address these organisational requirements while meeting end user needs? Learn why Citrix ShareFile is good for end users and good for IT.
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Introduction to ShareFile Enterprise
Bill Carovano Senior Director of Product Management - ShareFile
October 17, 2012
© 2012 Citrix | #CitrixSynergy
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© 2012 Citrix | #CitrixSynergy
Users Demand Instant file access from any device
File Sharing with anyone
Easy & Familiar (love Dropbox)
IT Needs Security
Control
No Data Leakage (hate Dropbox)
“This [Dropbox security issue] should never have happened. We are scrutinizing our controls…to
prevent this from happening again.”
- Arash Ferdowsi – CTO of Dropbox, June 20, 2011
Following a security lapse with the Dropbox service
Demo
ShareFile Authentication options
ShareFile Authentication Options
• Built-in Authentication
○ Uses combination of email address and password
• SAML 2.0
○ Broad Identity Provider Support, including ADFS
• Citrix CloudGateway
○ Offers user provisioning functionality
○ Receiver integration
Enterprise Active Directory Options
• Requires SAML provider, such as:
○ Microsoft ADFS
○ PingIdentity PingFederate
○ OneLogin
○ CA SiteMinder
○ SalesForce
• Unified storefront for apps & data
• Instant user provisioning, de-provisioning
• Fully integrated with Receiver
SAML 2.0 Support
7 8 9 1 2 3
Service Provider (sharefile.com)
Identity Provider (e.g. CloudGateway,
ADFS)
4 5
6
1 Client requests ShareFile SSO login URL
2 Client discovers identity provider
3 Client redirected to identify provider
4 Client requests identity provider URL
5 Identity Provider identifies the user
6 User is authenticated and is redirected to Assertion Consumer Service URL with SAML response
7 User agent requests ACS URL
8 ACS validates SAML response and redirects user agent to ShareFile URL
9 User agent requests ShareFile URL
User has access
SAML How it works
Client
Hidden
ShareFile User Management Tool
• For use with SAML-based AD integration
• Bulk create ShareFile users and groups
• Mirrors AD based users / groups
• Ability to select user’s default StorageZone
ShareFile User Management Tool
• For use with SAML-based AD integration
• Bulk create ShareFile users and groups
• Mirrors AD based users / groups
• Ability to select user’s default StorageZone
ShareFile with StorageZones
ShareFile with StorageZones
Ensures compliance with
national or industry regulations
Placing files closer to users
enhances performance
Compliance Performance
ShareFile Cloud Architecture
DB
*.sharefile.com *.sharefile.eu
Storage Center (EC2)
S3
• Web application • Brokering • Reporting • Access Control
Control Plane
• Storage Centers • Backend Storage • Locations WW
Storage Plane
Client
Storage Center (EC2)
S3
ShareFile StorageZone Architecture
• Web application • Brokering • Reporting • Access Control
Control Plane
Client
Customer Datacenter
Storage Center (Windows IIS)
NAS NAS
• In customer Datacenter(s) • Hybrid option with cloud
StorageZone
DB
*.sharefile.com *.sharefile.eu
Citrix Confidential - Do Not Distribute
Citrix-managed StorageZone
Customer-managed StorageZone (example)
Benefits of Software-as-Service
No need to buy servers or storage
Citrix bears costs of managing the
service
Citrix keeps the ShareFile
application up-to-date with the
latest features.
Lower Costs Always up-to-date
ShareFile StorageZones Connect
• Web application • Brokering • Reporting • Access Control
Control Plane
Client
Customer Datacenter
Storage Center (Windows IIS)
NAS CIFS Share
• Provide mobile access to files in existing CIFS shares
StorageZone
DB
*.sharefile.com *.sharefile.eu
Citrix Confidential - Do Not Distribute
19
ShareFile Personal Folder
ShareFile Team Folder
ShareFile Team Folder
Existing Network Share
ShareFile StorageZones Connect
Citrix Confiden-al -‐ Do Not Distribute
Pricing
ShareFile Enterprise Product SRP per user, per year including support
ShareFile Enterprise with 0 GB storage* $83 ShareFile Enterprise with 1 GB storage $100
ShareFile Enterprise with 20 GB storage $198
*For fully “customer-managed” StorageZones scenarios
Enterprise, Education, and Government licensing discount programs available
© 2012 Citrix | #CitrixSynergy
Before you leave…
• Recommended related breakout sessions: ○ SYN221 ShareFile StorageZones for on-premises hosting. Thursday 10:00 AM ○ SYN204 CloudGateway Delivers Essentials for Enterprise Mobility. Wednesday 4:30 PM ○ SYN203 Deep Dive on CloudGateway. Thursday 2:00 PM
• Conference surveys are available online at www.citrixsynergy.com starting Thursday, 18 October ○ Provide your feedback and pick up a complimentary gift at the registration desk
• Download presentations starting Monday, 29 October, from your My Organiser tool located in your My Account
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Demo Screen Shots
Integrate into workflow tools – Outlook plug-in
Integrate into workflow tools – Outlook plug-in
Attachments automatically convert to hyperlinks to conserve space and avoid size
restrictions
Desktop Sync for Windows and Mac
No need for training or change in user behavior
ShareFile Workspaces
Simple, secure access to files and folders by
internal and/or external users
File sync and access from mobile devices
ShareFile App for iPad
Key Features for Users Refreshed user interface
Enhanced offline folder support Support for shared devices
Key Features for IT Poison Pill interval
Enhanced Security policies Logging/Audit offline access
AD/SAML authentication
Citrix Confiden-al – Subject to NDA
Broad Device, Workflow, and Protocol Support Desktop Apps Alternative Protocol / Automation
Mobile Apps
Mobile Site iPhone Android BlackBerry
Windows 7 Phone iPad
Android Tablet
Outlook Plug-in
Desktop Sync
Desktop Widget
Enterprise Sync
Command Line Interface
Drive Mapping
Remote Wipe by Administrator
Device Security Policies
Configure “poison pill” and permissions on mobile devices to
ensure control of Intellectual Property
Administration – Shared Folders
Administration – Shared Folders
Administration – Reporting
Administration – Reporting
Detailed reports of users, files, actions,
timestamps, and locations
