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Robert Stewart Solution Specialist 14 September 2011 Content Management: How to future-proof your website

Intergen Twilight Seminar - Content Management: How to future-proof your website

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Today the web is a crucial channel for engaging with your stakeholders. Consistency of message and the way you communicate with your users are key to your success.If you’re not giving your web presence your full attention, or if your content management system isn’t giving you what you need to get ahead in the web space, chances are you’re missing out on untold opportunities. Content management systems give you more control and enable you to future-proof your web presence.Intergen’s content management specialist, Rob Stewart, discussed the concepts of progressive enhancement, the importance of managing your digital assets, and how to ensure your message remains consistent. Rob will also cover advancements of search, mobile and social media and what this means for your web presence.This session covers some real world examples of what these things look like when they’re done well, the sorts of problems that appear when they’re executed poorly, and how a content management system can help make your life easier and your web presence stronger.

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Page 1: Intergen Twilight Seminar - Content Management: How to future-proof your website

Robert Stewart Solution Specialist 14 September 2011

Content Management: How to future-proof your website

Page 2: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

What is a content management system?

Why do we like content management systems?

What does it mean to future-proof?

Case study: www.epa.govt.nz

Progressive enhancement

Mobile devices

Social media

Session overview

Page 3: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Content management system:

provides website authoring, collaboration, and administration tools to allow users with

little knowledge of web programming languages to create and manage website

content with relative ease

Page 4: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Making it easy for people with little or no web programming skills to create, manage and maintain content online.

In other words:

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Content Management: How to future-proof your website

Giving the power back to the business users.

In other words:

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Content Management: How to future-proof your website

Common content management systems:

EPiServer

Page 7: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Page 8: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Common content management systems:

SharePoint

EPiServer

Page 9: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Page 10: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Common content management systems:

SharePoint

Umbraco EPiServer

Page 11: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Page 12: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Common content management systems:

Drupal

SharePoint

Umbraco EPiServer

Wordpress

Silverstripe

Blogger

More….. Plone

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Content Management: How to future-proof your website

Managing your content

Separate content editing interface

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Content Management: How to future-proof your website

Content Management

Page 15: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

Managing your content

Separate content editing interface

Edit content “in-page”

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Content Management: How to future-proof your website

Content Management

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Content Management: How to future-proof your website

Good foundations – a platform for growth

Adaptable to changing business requirements

A tool that continues to evolve with user demand

Future-proof

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Case Study:

Environmental Protection Authority (EPA)

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Content Management: How to future-proof your website

Current state December 2009 March 2011 July 2011 Future

How the Environmental Risk Management Authority (ERMA) became the EPA overnight?

How did the EPA regain the confidence of their stakeholders? Why does the EPA have a platform for growth?

How did the EPA future-proof their website

Page 20: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

ERMA circa December 2009

“information is poorly organised, difficult to access

and consume by site visitors. ” Lesley Meadows – Comms Manager

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Content Management: How to future-proof your website

Static HTML web site

All content uploaded by a single user

Online brand presence inconsistent

No record of what content was uploaded

Out-dated content expired on ad-hoc basis

Multiple sources of “truth”

Uninformed calls to the help desk

ERMA circa December 2009

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Content Management: How to future-proof your website

ERMA circa December 2009

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Content Management: How to future-proof your website

Fast forward - ERMA March 2011

”Simple to use, not too many sub-topics, chunk it more, information up to date”

Intergen elevator pitch

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Content Management: How to future-proof your website

Cue SharePoint 2010 web content management Consistent branding and templates Easier management of digital assets Workflow to expire out dated content All content relevant and up to date – “single source of

truth” Distributed authorship Business units taking ownership of content Reduction of calls to help desk

Fast forward - ERMA March 2011

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Content Management: How to future-proof your website

ERMA circa December 2009

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Content Management: How to future-proof your website

July 2011 - ERMA becomes the EPA

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Content Management: How to future-proof your website

New brand identity

Addition of new business units; Resource Management and Emissions Trading

Migration and creation of new content

Restructure of existing content

Flexible page templates make it possible

All went live on 1st July

July 2011 - ERMA becomes the EPA

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Content Management: How to future-proof your website

Page 29: Intergen Twilight Seminar - Content Management: How to future-proof your website

Content Management: How to future-proof your website

The future for the EPA New secure extranet portal

Platform to grow new offerings

Easily add new templates

Mobile support?

Social media?

Search tuning?

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Content Management: How to future-proof your website

progressive enhancement begins with a baseline of usable functionality, then

increases the richness of the user experience depending on the ability to

support it

Progressive enhancement

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Content Management: How to future-proof your website

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Content Management: How to future-proof your website

Mobile devices

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Content Management: How to future-proof your website

Huge growth in internet capable mobile devices

iPad, iPhone, Android, Windows Phone, Blackberry…

Is this a priority for your business

Do you create a device specific app

What is HTML 5 can it help?

Mobile devices

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Content Management: How to future-proof your website

Mobile devices

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Content Management: How to future-proof your website

Mobile devices

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Content Management: How to future-proof your website

Do you have a strategy?

Requires on going investment

Options AddThis

Ability to publish to social sites

Integrated website and social strategy

Social media

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Content Management: How to future-proof your website

What is a content management system?

Why do we like content management systems?

What does it mean to future-proof?

Case study: www.epa.govt.nz

Progressive enhancement

Mobile devices

Social media

In Summary

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Questions

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Thank You

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