Innovation in the Enterprise with OpenStack, OpenStack Summit 2014

Dell IT | Emerging Technologies

Innovation in the Enterprise with OpenStack

Nicolas KellerTechnology Strategist


How can Dell IT take advantage of new and emerging technologies to create measurable business value?



Andi’s Direction

“Incubate on Steroids.”

“Own the strategy for Dell on Dell, mobility, BYOD, user experience, collaboration,

devices, new standards, and connected workplace.”

“Demonstrate thought leadership and strategic vision for the organization.”

“There needs to be a business case and value to the business for the incubations”

“We need a transition model from incubation to production.”

“Prove-out when a full-shift to the Cloud is the right move for Dell IT.”

“Build an effective communication model that demonstrates consistent progress”



Corporate concerns• Security and legal issues• Data loss• Risk management• Increasing regulatory

requirements

Changing environment• Proliferation of personal

devices in the workplace• Increasingly tech savvy

workforce• Higher user expectations• Mobile and remote

workforce

The conflict



User Experience

Leverage Dell products, partners and strategic vendors to provide a world-class user experience for all of our employees.

Give users the ability to use the tools of their choice to securely connect to the Dell network.

Provide stable and secure solutions to fit the needs of the users.

Build a User Community to help guide decisions and provide direct feedback from our users



A Few Accomplishments in the Last Year

Standard Device Refresh

Our new device standards improve the user experience by providing our users with a choice of standard devices. Users can chose their device based on job roles. Initial results show savings of $100 per device ordered, primarily due to reductions in non-standard orders.

The IT Innovation Lab is a private cloud-based lab, built on Dell hardware and software, designed to host proofs of concept and innovation projects. The lab offers autonomous self-provisioning, and compute resource deploy takes less than 5 minutes from start to finish.

The new App Portal is the central hub for Dell IT-approved consumer and enterprise apps. The portal is a unique tool that helps Dell employees discover productivity apps. 1,500 team members are using apps from the portal.

IT Innovation Lab Enterprise App Portal

The new corporate device standards offer a modern smartphone experience, including native email and calendar apps, as well as the thousands of apps available for Windows Phone 8 and Android. IT migrated 5,500+ users to new devices.

Corporate Smartphone

Refresh


How to Innovate


Concept overviewBusiness needsTechnology/market assessmentInitial business case

Technology qualificationEvaluation criteriaUpdated business caseObservations and lessons learned

Evaluation criteriaUser feedbackRefined business caseObservations and lessons learned

RequirementsMigrationScaling requirementsOperations and support We execute our

incubations in a four phase process:

1. Inception

2. Proof of Concept

3. Pilot

4. Transition

IncubationProcess


Business case driven process

Inception PoC Pilot Transition


Technology Strategists

• Identify innovations and disruptive technologies in the marketplace

• Evaluate how emerging technologies should impact our IT and business strategies

• Provides strategic insight for executive decision making

• Provides direction and oversight for design activities

• Technical strategists coordinate, run, and manage initial proof-of-concepts and technical assessments

• Rotational opportunities for Dell IT team members

Strategic thinker

Passionate about technology

Business knowledge & experience

Articulate

Executive presence


• Gather ideas from the user community through crowdsourced discussions and interviews

• Engage users through voting, commenting, and gamification

• Popular ideas are presented to leadership and developed into formal projects

Innovation Generation


Idea G

en

era

tion

Com

mu

nit

y

Voti

ng Project

Proposal & Implementatio

nId

ea

Refinem

ent

Dell IT | Emerging TechnologiesPrivate Cloud


• Demonstrate the benefits of a software-defined infrastructure

– Efficiency– Security– User Experience

• Dell on Dell• Dell Hardware and

Software• Red Hat / Dell

OpenStack partnership

• Complement Existing Ecosystem

• VMware based ecosystem

OpenStack

Goals



Multi Cloud Manager

FogLight User Experience Dell Active

System ManagerFogLight for

Virtualization

Hardware

Software

Dell PowerEdge Servers

Dell Data Center Networking

SonicWall Network & Data

Security

Best of Breed cloud & virtualization platforms

Cloud Incubation

Exploring and validating:

• Flexibility of on-demand Compute, Network and Storage

• Security of a Private Cloud

Enabled by:

• Software-defined Compute, Network and Storage infrastructure

Proven by key use cases:

• Large scale archive storage

• Software development

• Incubation work


Dell IT | Emerging TechnologiesDell IT | Emerging Technologies

Today• Demonstrated Private

Cloud efficiencies• Archive Cost Reduction

with object storage• Managed Self Service

• Deploying a stable OpenStack• Red Hat OpenStack

Platform 4Havana basedHA controller farmUse Nova Networking rather than NeutronUse Dell Storage as a Volume provider for Cinder

• Separated Object Storage

To better match use cases


Path to success


Service Orchestration

Network Resources

Compute Resources

Storage Resources

Resource Abstraction & Control

Provision Policy Lifecycle

Notification Service

Catalog Service

User/Group Service

Physical Infra. Monitoring

Monitoring and Analytics

Finance Integration

ITSM Integration

Identity Management

• Partner with Red Hat• Define an IT ready

OpenStack• Stability rather than

features

• Partner with IT Operations• Define Service

Orchestration• VMware Integration

• Tighten technology readiness• Integrating Service

Management

1st

Resource Abstractio

n & Control

2nd

Service

Orchestration

3rd

Service

Management
