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Information and Learning Technologies
Trends
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
Opportunities
Challenges
Introduction
• E-Channel is more than delivery of online learning
to adults
• E-Channel is about meeting the challenges of the
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
• E-Channel is about meeting the challenges of the
work place, life-long learning, and civic participation
• E-Channel is about harnessing the opportunities
presented by existing 21st century technologies
for adult learners and instructors
Introduction
• Integrating 21st technologies into literacy and
employment training programs provides
opportunities for growth, but also many challenges
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
opportunities for growth, but also many challenges
that can only be met with a comprehensive
approach in a consolidated environment
• Ontario has been a proactive change agent and
National leader in the integration of technology for
over two decades
History
• 1988 - CoSy and AlphaCom
• 1996/99 – AlphaRoute development, research, piloting
• 1998 - Tools for a New Beginning – Online learning for
technology enhanced program delivery
• 2001/02 - AlphaRoute distance pilot w/ Contact North
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
• 2001/02 - AlphaRoute distance pilot w/ Contact North
• 2003/06 - Flexible Learning Pilot – Developing and testing
online delivery models
• 2007 - E-Channel – Province-wide online and distance
learning opportunities
• 2010 - Employment Ontario – Integrated service delivery
and stakeholder engagement
Here and Now
• Various common trends are evident in the research
on online and distance learning for education, the
workplace, and civic participation.
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
workplace, and civic participation.
Here and Now
• Information and Learning Technologies
(including Social Media)
• provide opportunities to existing adult learning systems
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
and learners
• present challenges to existing adult learning systems
and learners
• Addressing both requires managed change to the existing
systems and needs to involve a variety of stakeholders from
education and employment fields
Opportunities and Challenges
• Infrastructure - always available and accessible resources
• Teaching - connected professional development
and instruction
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
and instruction
• Learning - flexible, focused, and personalized training
for adults
• Assessment - using data to drive continuous
improvement
• Productivity - planning and managing cost-effective
quality systems
Infrastructure
• Comprehensive systems providing all stakeholders with
the appropriate resources when and where needed
• People, processes, policies, and sustainable models are
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
• People, processes, policies, and sustainable models are
the backbone of a comprehensive infrastructure
Infrastructure
• Broadband connectivity, server management, software
availability, management systems, and administration tools
• Learning, training and professional development resources
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
• Learning, training and professional development resources
are always available for adult learners and instructors
Teaching
• Practitioners are connected in networks enabled by ILTs
for the development of instructional materials and
professional development
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
professional development
• Learning data assists practitioners to create and assess
engaging learning experiences meeting various
learner needs
Teaching
• Learner support can be provided in many ways and
learners can be assisted in becoming increasingly more
self-directed
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
self-directed
• Instructors need time and resources to become change
agents and champions in the increasing integration
of technologies
Learning
• Leverage existing 21st century technology to create
engaging, relevant, and personalized learning experiences
that mirror learners' reality at work, for further learning,
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
that mirror learners' reality at work, for further learning,
and for their communities
• Adults need to acquire competencies and expertise such
as critical thinking, problem solving, collaboration, and
communications in connection with ILTs woven into all
content areas
Learning
• Adults need to master the use of ILTs required to pursue
further learning opportunities and quickly adapt to
technological changes in the workplace
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
technological changes in the workplace
Assessment
• A 21st century model of education requires better ways
to measure what matters, diagnose strengths and
weaknesses in a program
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
weaknesses in a program
• Assessment powered by technology can result in
improvements to learner performance on an ongoing basis
• Multiple stakeholders can be involved in the process of
designing, conducting, using assessment
Assessment
• Assessment data can be used to drive continuous
improvement by making data available to the right people
at the right time and in the right form
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
at the right time and in the right form
• Support for ILT tools and training to help manage the
assessment process, analyze date, and take appropriate
action is needed
Productivity
• Leverage existing 21st century technology to provide
decision-makers and various stakeholders with an
accurate, reliable, and complete view of the performance
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
accurate, reliable, and complete view of the performance
of the system
• Use technology to plan, manage, monitor, and report to
various stakeholders
• Use technology to improve productivity and manage costs
for service delivery
Productivity
• Rethink basic assumptions about program delivery, e.g.
time-based measures of educational attainment, learning
organized by disciplines, curriculum-based learning,
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
organized by disciplines, curriculum-based learning,
instructor-student relationships, peer support, etc.
Questions/Discussion
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
References
Bates, T. 2009. Trends and Developments in e-learning. Sudbury, ON. Contact North
http://intranet.contactnorth.ca/en/data/files/download/All%20Staff%20%200910%20
FY/2009_September_30_Trends_Developments_eLearning.pdf
Best , L. et al. 2009. Bridging Distance: Promising Practices in Online Learning inBest , L. et al. 2009. Bridging Distance: Promising Practices in Online Learning in
the Canadian Literacy Community. Barrie, ON. Community Literacy Ontario
http://www.nald.ca/gettingonline/goresources/bridgingdistance/bridgingdistance.pdf
Bynner, John, Reder, Steve, Parsons, Samantha, Strawn, Clare. 2008. The Digital
Divide: Computer Use, Basic Skills
and employment . U.K. London. NRDC
http://www.nrdc.org.uk/publications_details.asp?ID=149
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
References
Bynner, John, Reder, Steve, Parsons, Samantha, Strawn, Clare. 2010 The Three Divides:
the digital divide and its relation to basic skills and employment in Portland, USA and
London, England. U.K. London. NRDC
http://www.nrdc.org.uk/publications_details.asp?ID=164
Fahy, P.J. & Twiss, D. 2010. Adult literacy practitioners’ uses of and
experiences with online technologies for professional development. Journal
of Applied Research on Learning, 3, Article 2, pp. 1-18.
http://www.ccl-cca.ca/pdfs/JARL/Jarl-Vol3Article2.pdf
Folinsbee, S. 2008. Online Learning for Adults: Factors that Contribute to Success
A Literature Review. Sudbury, ON., College Sector Committee for Adult Upgrading
http://www.collegeupgradingon.ca/ace/litreview/cover.htm
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010
References
Getting Online Project. 2008. Getting online: A research report on online
learning for Canadian literacy practitioners
www.nald.ca/gettingonline
McCain, M. 2009. The Power of Technology to Transform Adult Learning. New York, NY. McCain, M. 2009. The Power of Technology to Transform Adult Learning. New York, NY.
Council for Advancement of Adult Learning
http://www.caalusa.org/POWER_OF_TECH.pdf
Silver-Pacuilla, H. 2008. Investigating the Language and Literacy skills required
for independent online learning. Washington, D.C. The National Institute for Literacy
http://www.nifl.gov/publications/pdf/NIFLOnlineLearningReport.pdf
MTCU -LBS e-Channel Stakeholder Engagement Session June 8, 2010