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Information is one of the most valuable commodities in the knowledge economy. But
what happens when it is overloaded ????
Information is one of the most valuable commodities in the knowledge economy. But
what happens when it is overloaded ????
What is Information Overload?
Information overload is a description given to the phenomenon where so much information is taken in by the human brain that it becomes nearly impossible to process it. Alvin Toffler, an academic from Russia, is credited with coining the term. Since the term was first used, it has become very popular, especially in the computer age, though some say information overload is more a time and presentation issue, than an actual data issue.
Source: http://www.wisegeek.com/what-is-information-overload.htm
Information overload affects—and afflicts—both individual
knowledge workers, struggling to perform their jobs while
drowning in data, and entire office organizations, whose
productivity and customer care suffer as a consequence
Information Overload makes us DUMBER
The flood of information produces more pain than gain. Bombardment of
emails and RSS feeds sometimes result in negative impact on performance
of the employee as well as that of the company. The immense volume of
information available through various channels acts as an interruption to
the work and in turn may affect productivity , innovation and decision
making.
Information Overload Is Killing You and Your Productivity
Source: http://www.neuronglobal.com/negative-effects-information-overload-workforce
Become highly selective and ignore a large amount of information or give up and don’t
go beyond the first results in many cases
Need more time to reach a decision
Make mistakes
Have difficulties in identifying the relationship between the details and the overall
perspective and
Waste time
Sufferers from Information Overload:
Conservative estimates by International Data Corporation (IDC)
suggest that an organization with 1,000 employees wastes at least
$2.5 million per year due to the information overload dilemma such
as failing to find existing information, searching for outdated
information or recreating information that is outdated and poorly
designed. The opportunity costs are even greater, exceeding
$15million annually.
Highlights of the average number of hours spent globally per week by
knowledge workers
on the four main business activities include: 9.00 hours a week is spent on
preparing,
running and summarizing actions for meetings while 6.78 hours are spent
managing and
consolidating information such as documents, emails and web research.
For communication and collaboration such as building power point
presentations, writing
documents with others and communicating the results to colleagues takes
5.74 hours per
week. Finally, 10.70 hours is spent on project and task management.
European results show that the knowledge worker in the UK is slightly
more efficient than
the rest of Europe in managing meeting effectiveness, spending 7.83
hours per week as
opposed to 9.55 hours in Germany.
However, the UK comes last in information management, spending 7.08
hours per week,
with France spending 6.69 and Germany 5.91 hours. For communication
and collaboration,
the UK with 5.38 hours does slightly better than France’s 5.70 hours and
worse than
Germany’s 4.72 hours.
When it comes to project management, Germany is supremely efficient
spending 9.15
hours per week against the UK at 11.16 hours and France at 11.33 hours.Source: http://www.realwire.com/release_detail.asp?ReleaseID=7900
60% of professionals feel that their productivity is being affected due to
the increased
amount of information they are required to process, according to the
2010 International
Workplace Productivity Survey by LexisNexis.
One in two professionals are demoralized because they are spending
slightly more than
half their work day receiving and managing information, rather than
actually using
information to do their jobs.
At least one third to half of all the information they receive is not useful in
helping get the
work done.
Even though respondents preferred to receive
important
information via email:
•85% of respondents in Australia,
•60% in US,
•62% in UK,
•57% in China, found the constant flow of email and
other information distracting.Source: http://www.smartmanager.com.au/web/au/smartmanager/en/pages/information_overload.html
Information Overload a Real Downer, Professionals Say
Of 1,700 white collar employees polled in the United States, China, South Africa, United
Kingdom and Australia, 6 in ten are burdened with information overload.
With No Time to Read, Workers Hit Delete
91% of American professionals,84% of Chinese,82% of Australians, 73% of Brits71 % of South Africans admitted to deleting work information without fully reading it.
On the Edge: Professionals Close to Information “Breaking Point”
Source: http://www.multivu.com/players/English/46619-LexisNexis-International-Workplace-Productivity-Survey/
Overloaded by Information, Legal Professionals Say Quality Suffers
How to Reduce Information Overloading
How to Cut Out Information and Become More Productive
Possessing knowledge is essential to getting work done. However, there is a
difference between knowledge and information, and information overload can
stop productivity dead in its tracks. An important step in optimizing your work
time is to cut out all of the information that is not relevant to your work. Here
are a few ways to abandon irrelevant information and increase efficiency.
Outsourcing is a solution towards reducing information
overload. It provides company’s of all sizes a feasible
option to manage information better. By outsourcing the
data gathering and data mining services to specialized
BPO/KPO providers company‘s can reduce the amount of
time their employees spend on information gathering and
net searches. Given the number of outsourcing company’s
offering a variety of packages firm have the option of trying
subscribing to these services and let their employees to
concentrate their more important work rather than struggling
finding or managing vast range of information (e.g. finding
information on the web).
1.Outsource Your Work
Taking on a small outsourcing company gives clients a customized and
personalized service and operations process.
Knowledge Process Outsourcing (KPO) enables companies to increase
business value by maximizing resources and
managing information overload.
Outsource Your Work Contd.
Sources http://www.globetask.com/time-management/information-overload-how-to-cut-out-information-and-become-more-productive/ http://www.adaptavant.com/outsourcing/kpo
2. Reduce Information Intake to the Essentials
Decide what your essentials are. Which types of information and
source actually provide value to you? Decide how much time
you truly need to spend on things like TV, Internet, magazines,
news, etc. After you’ve decided, make it a habit. Spending less time
on gaining information that is nice to know and more time on things that
we need to know now.3. Avoid Utilizing Instant
Communication
Whether using an instant messenger or constantly checking your emails,
instant communication distracts you from what you’re doing. People are not
as good at multitasking as they’d like to believe. Switching back and forth
between tasks drastically reduces productivity across the board. Reserve a
specific time of day for communications.
4. Purpose
“Start with the end in mind” before you’re about to do
something. Doing this helps you become very efficient
at managing your time. Having a clear purpose to your
time keeps you on track and focused, while allowing you
clearly recognize distractions.
5. Planning
Schedule time to ‘work’ on each of the essential
information tasks. You might want to break these
tasks into smaller items.6. Set Time
Limits
We all have our information weaknesses, whether it’s checking
the latest blogs, playing online games, watching too much TV,
or carrying a cell phone or blackberry. By setting time limits for
tasks, it forces us to get down to the bare essentials.
7. Don’t multitask
Multitasking can give us the illusion that we are very
productive and smart. But since we can truly only focus
on one thing at a time, multitasking forces us to do extra
processing due to the cost of ‘context switching’ (the time
it takes to switch our minds when we move from one task
to another).
Sources: http://workawesome.com/communication/managing-information-overload/ http://thinksimplenow.com/productivity/how-to-reduce-information-overload/ http://www.lifehack.org/articles/productivity/dealing-with-information-overload.html
8. Meditate
Meditation can help us immensely with information overload. Preferably you
will want to meditate once a day just before bed. Even if it is just for 5
minutes, with meditation we can stop that ever constant chatter that goes
on in our head and indulge into the restful sleep we so desperately need.
9. Try An Information Diet
Decide to go without checking an information
source for a set amount of time. Many people try
giving up TV for a week, for example. Once you
have completed the fast, evaluate your feelings. Did
you notice a positive difference in your life? Did you
loose anything by not consuming that piece of
information? Is this something you would like to give
up (or greatly reduce) permanently? Low-Tech Days – Choose a day of the week when you shut down and go ‘low-tech’ for the day. This allows you to recharge and process all the information you received during the week.
Reduce Gradually – Be gentle with yourself, and reduce gradually. For example, if you’re addicted to TV, try reducing the amount you watch a day/week/month and commit to stick to that schedule. This way, you start to reduce your TV watching to the most essential or most valuable to you.
Phone-Free Periods – Turn off your phone, or put on vibration mode in the evenings or for several hours during the day. You’ll be amazed by how much you can get done without interruption.
Thank You!!!