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My presentation from SharePoint Saturday -- the Conference.For more information on AIIM, go to http://www.aiim.org
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SHAREPOINT
If SHAREPOINT IS YOUR ANSWER, YOU SHOULD MAKE SURE YOU KNOW
THE QUESTION YOU ARE ASKING
aiim.org
We believe that the effective management and application of an organization’s information assets is the surest path to reduce risk, improve productivity, and increase customer value.
aiim.org
We believe that the individuals in organizations who understand and can act upon this relationship between information stewardship and business value will be the primary change agents for their organizations in the decade ahead.
aiim.org
We believe that users are not simply marketing targets for vendors. Nor are solution providers to be feared by users. Informed and educated users and solution providers are needed to build effective information strategies.
aiim.org
We believe that the wisdom in the collective experience of those who have actually implemented information management solutions (users, providers, and consultants) has far more practical value than the opinions of experts.
A technology inflection point
Implications Why should you care?
A technology inflection point
Era
Years
Typical thing
managed
Best known
company
Content mgmt focus
Mainframe
1960-1975
A batch trans
IBM
Microfilm
Mini
1975-1992
A dept process
Digital Equipment
Image Mgmt
PC
1992-2001
A document
Microsoft
Document Mgmt
Internet
2001-2009
A web page
Content Mgmt
???
2010-2015
???
???
???
Systems of Record
Era
Years
Typical thing
managed
Best known
company
Content mgmt focus
Mainframe
1960-1975
A batch trans
IBM
Microfilm
Mini
1975-1992
A dept process
Digital Equipment
Image Mgmt
PC
1992-2001
A document
Microsoft
Document Mgmt
Internet
2001-2009
A web page
Content Mgmt
Social and Cloud
2010-2015
An interaction
Social Business Systems
Systems of Record
Systems of Engagement
A technology inflection point
Implications
The New CIO Mandate
Marchand’s Strategic Information Alignment Framework
Add valuecustomers and
markets
Minimise Risksmarket, financial,
legal,operational risks
Reduce Coststransaction and
processes
Create New RealityIntelligence
(social, political, technological, etc)
Exploding User Expectations
Technology touches everyone.
Everyone carries technology expectations
into the workplace.
Why do I feel so powerful as a consumer
and so lame as an employee?
Photo source = http://www.flickr.com/photos/notionscapital/5225049493/
The Challenge of Compounding
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Amount of IT budget spent on storage 17%Annual change in Storage costs59.8 cents per gigabyte (Dec 2005)8.2 cents per gigabyte (August 2010)30%
Information growth per IDC
The Need for Content Automation
1919 IBM Confidential
The Next Grand Challenge
The T in IT is not enough
Consideration Systems of Record Systems of Engagement
Focus Transactions Interactions
Governance Command & Control Collaboration
Core Elements Facts & Commitments Ideas & Nuances
Value Single Source of Truth Discovery & Dialog
Standard Accurate & Complete Immediate & Accessible
Content Authored Communal
Primary Record Type Documents Conversations
Searchability Easy Hard
Usability User is trained User “knows”
Accessibility Regulated & Contained Ad Hoc & Open
Retention Permanent Transient
Policy Focus Security (Protect Assets) Privacy (Protect Users)
A technology inflection point
Implications Why should you care?
EierlegendeWollMilchSauor
Is this what SharePoint feels like sometimes?
How do I embed social in everything?
How do I encourage collaboration across
the organization?
How do I mitigate information risk?
How do I automate core transactions?
What tools do individual teams need?
How do I store and find stuff?
Mancini’s Hierarchy of Information Needs
Optimized
Engaged
Effective
Efficient
Aware
Flexible
John Mancini, President AIIM
Bridging the Gap Between Systems of Record and Systems of Engagement
LinkedIn and Twitter = jmancini77Blog = Digital Landfill
aiim.org/training
September 8 -- #sbcon11
aiim.org/Events
September 28 – Capital Hilton
