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IE APPLICATION - QUESTION LENVISIONING THE CITY OF THE FUTUREBy Helga von Meyer

@misszar13 #IEApplication

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WHAT DO WE MEAN BY A ‘SMART CITY’?

Smart city is a comprehensive concept promoting collaboration and synergies across stakeholders within a city, while using ICT as the core enabler for

innovation and transformation. It is important to highlight that the concept is not static: there is no absolute definition of a smart city, rather a fluid one.

“A Smart City represents a process, or series of steps, by which cities become more livable, resilient and responsive to change”.

UK Department for Innovation & Skills

A city is smart when investments in human capital, physical infrastructure and disruptive digital technologies fuel sustainable economic growth through

participatory governance.Source: UK Department for Innovation & Skills, Background Paper 2013

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EMERGENCE OF THE ‘SMART CITY’ CONCEPT

The concept of ‘smart cities’ is no longer a trend; it has become a necessity for the future. Growing urban population and technology advancements are the leading drivers behind Smart Cities.

Citizen’s Expectations Citizens are becoming more and

more demanding in terms of transparency and they want to be

actively involved in decision making

Service ManagementGrowing need to have

coordinated management of the city segments and services to

ensure efficient operations

Limited Budgets Cities faced with reducing budgets, which is putting

additional pressure on more efficient resource management

Environment & Climate ChangeCities generate 50% of the global waste and account for 60-80% of greenhouse gases. Sustainable development and climate control

has become the priority

Digital TechnologyInternet of things provide new

opportunities and are now recognized as the way forward by

all stakeholders

Source: McKinsey Global Institute, Urban World 2011

Growing Urban PopulationNeed for better infrastructure and

public service management to cater to the growing urban

population with 22% of the global population living in only 600 cities

Government ParticipationGovernments bodies are setting

aside funds for Smart City development, partnering with private sector to deliver Smart

City solutions

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GOALS OF A ‘SMART CITY’

Cities must continuously improve their competitiveness and compete for new inhabitants, investors, tourists and popularity. Facing increasing urbanization and climate change, cities are challenged with finding ways to improve their future viability and ensure sustainability.

The goals of a ‘smart city’ should be to:

INCREASE THE USE OF

SUSTAINABLE, RENEWABLE

ENERGY SOURCES

CREATE AN INFORMATIONSOCIETY WITH TRANSPARENT

DECISION-MAKING

ENHANCE THE EFFICEINCY &

COMPETITIVENESS OF THE ECONOMY

ACHIEVE A HIGH QUALITY

OF LIFE FOR ITS CITIZENS

IMPROVE CITIZEN PARTICIPATION & ENGAGEMENT IN

SOCIETY

Source: UK Department for Innovation & Skills, Background Paper 2013

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PILLARS FOR BUILDING A ‘SMART CITY’

Intelligent Physical

Infrastructure

Modern Digital Infrastructure

Experimentation with New

Approaches

Citizen Centric Service Delivery

Transparent Performance Measurement

There are five key pillars to becoming a ‘smart city’, which are strongly information driven:

Combining traditional physical infrastructure with “smart” systems to

enable service providers to use data to manage

service delivery and to guide strategic investment in the

city’s future infrastructure needs

Leveraging modern digital infrastructure to provide secure

but open access to non-sensitive public data, which enables citizens to access

the information they need, when they

need it

An openness to learn from others

and experiment with new approaches

and new business models

Placing the citizen’s needs at the center of public services,

and sharing information to

provide a coherent, streamlined service

Transparency of outcomes and

performance, for example, city

service dashboards

Source: UK Department for Innovation & Skills, Background Paper 2013

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FEATURES OF A ‘SMART CITY’

Adapted from Giffinger, Rudolf, and Haindlmaier Gudrun. "Smart cities ranking: an effective instrument for the positioning of the cities?" (2009)

Smart EnvironmentResponsive to climate change and greenhouse gas emissions

Smart EconomyGlobally competitive economy with high levels of innovation and entrepreneurship

Smart Public ServiceResponsive security, fire and medical public services

Smart CitizensDigitally and environmentally aware citizens

Smart MobilityEfficient traffic management and parking systems, and access to affordable public transport (rail, road and air)

Smart InfrastructureGreen construction and maintenance

ILLUSTRATIVE

Smart EnergySmart grids for energy conservation and limited use of finite resources in favour of renewables

Smart GovernanceResponsive and transparent governance with high level of citizen participation through digital connectivity

Smart Homes & LivingDigitally connected homes for energy conservation and enhanced security

Smart Water & Waste ManagementSensor based water and waste management systems

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DELIVERING ‘SMART CITY’ SOLUTIONS

Smart cities emerge as the result of delivering smart solutions across all sectors of society:

SMART CITY

Economic growth

Quality of life

Environmental sustainability

Mobility Retail

Environment Living

Health Education

Tourism Finance

ManufacturingGovernment

SECTORS OF SOCIETYDISRUPTIVE TECHNOLOGY

Internet of Everything

Social Media

Big Data

Artificial Intelligence

Cloud

Digital Platforms

Smart Cities use disruptive technologies & social innovations to build advanced ‘smart’ solutions for modern urban development

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DISRUPTIVE TECHNOLOGIES & SOCIAL INNOVATIONS

Smart cities are built on the implementation of ‘smart’ solutions enabled by a combination of new disruptive technologies and social

innovations

Internet of Everything

Social Robotics

Sharing Economy

Social Media & Digital Platforms

Big Data

Artificial Intelligence

Gamification

Cloud

Drones

Renewable Energy

3D Printing

Crowdsourcing

Blockchain

Mobile

Co-Creation

Self Organization

ILLUSTRATIVE

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‘SMART CITY’ STAKEHOLDERS

Start-up Incubators

Research Institutions

Universities / Schools

Construc-tion

Companies

City Govern-

ment

National Govern-

ment Healthcare Providers

Energy Providers

Transportation

Providers

Investors

Tourism & Leisure

ProvidersDigital

Agencies

Retailers

Manufact-urers

Logistics Providers

Tech-nology

Vendors

Telecom Providers

Banks & Insurance

Companies

A successful ‘smart city’ must be user-centric and bring together the many stakeholders in partnership towards a common vision:

SMART CITY

USERS

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EXPECTATIONS OF ‘SMART CITY’ USERS

While citizens are the main category of a smart city’s users, there are a number of other users whose needs must be addressed.

COMMUTERS TOURISTS

RESIDENT C

ITIZENSOUTER-CITY

RESIDENTS

SMART CITY USERS

The citizen as local resident expects:• High quality, clean and green living

environment • Reasonable cost of living• Access to high speed transportation• Wealth of services within reach• Balance between personal freedom

and enforcement of law and order• Good quality of service, digital

channels where possible• Efficient government spending

People that live in the region and travel to the city from time to time expect: Efficient and cheap high speed transport to ensure quick access to services, facilities and recreational activities available in the city

Tourists expect:• Wealth of leisure and recreational

facilities, with favorable opening hours and short waiting times

• Easily accessible and reliable information through digital channels

• Efficient immigration with minimal waiting time

• Easy to use public transportation

People that work in the city but live elsewhere expect: Efficient and cheap high speed transport options at peak hours with reduced congestion

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ROLE OF GOVERNMENT IN ‘SMART CITIES’

VISIONARYArticulate a smart vision for the city, define a clear plan to realize this vision, and communicate across all stakeholders. Also, actively advocate smart city developments outside the city

FACILITATORCreate an incubated environment to support new businesses and encourage them to formulate smart solutions

COLLABORATORCreate a collaborative environment that brings together all stakeholders through various channels to think up new creative solutions

REGULATORImplement legislative reform to support entrance of disruptive business models, while protecting the interests of citizens and users of the city

INVESTORCatalyze the implementation of innovative solutions by the private sector through Public-Private Partnerships

GOVERNMENT

VISIONARY

COLLABORATOR FACI

LITA

TOR

REGULATOR

INVESTOR

Building a ‘smart city’ requires the government to take on the following roles in order to proactively manage the implementation of smart city solutions.

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WHAT WILL A SUCCESSFUL ‘SMART CITY’ LOOK LIKE?

GOVERNANCE & CITIZEN

ENERGY & ENVIRONMENT

MOBILITY & TRANSPORTLIVING &

LEISURE

SMART CITY

PUBLIC SERVICES & INFRASTRUCTURE

• Energy savings through real-time insight on energy usage

• Responsive household appliances react to dynamic energy prices

• More efficient waste collection and water consumption due to sensors

• Reduced gas emissions and pollution

• Enhancing existing forms of transportation through automation i.e. driverless cars

• Lower congestion and pollution through optimal use of transportation infrastructure

• More efficient movement of tourists via analysis of real-time data

• Better access to services to elderly people or people with difficulties

• Better and more efficient public services (emergency services –real time response)

• Better security and faster reaction to public safety threats by real-time analysis of sensor and surveillance

• Exchange of products and services in a peer-to-peer model

• Better diagnostics and personalized treatment through artificial intelligence on massive volumes of data

• People who need care can live in their own home longer through advanced sensoring and health care robotics

• Co-creation of decision making, new forms of digital democracy and participatory government

• Cost and time savings via introduction of IT solutions to improve internal processes and communication to citizens

• Dynamic groups of citizens organize themselves to work together on collective interests

• Data-driven policy making leads to more focused interventions and measured evidence of effectiveness

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THANK YOU