ID301 - What’s Coming in IBM Connections

© 2013 IBM Corporation

ID301 What's New and Coming in IBM ConnectionsLuis Benitez | IBM Connections Product Manager | @Lbenitez

David Brooks | IBM Connections Lead Architect | @brooksda

2 © 2013 IBM Corporation

Please note:

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.


Agenda

Social Business Platform in Review

IBMConnectionsToday

IBMConnectionsTomorrow

Resources &Information

Transforming Content with

Connections Content Manager

New features available soon

Key Platform Integrations

Tons of demos


IBM's Social Business LeadershipThe Foundation to deliver “social” wherever it is required to increase usage and encourage adoption

Comprehensive out-of-the-box solution for cloud, on-premises and hybrid

Widest range of deployment options to protect existing information technology investments

Proven Scalability and Open Standards based architecture

2X A Leader! Forrester Wave Enterprise Social Platform and Cloud Strategies for Online Collaboration Software Vendors

Worldwide Market Leader for 3 years in a row!

Leader in Aragon Research Globe for Enterprise Social Software

IBM is in the leader quadrant in the Gartner Magic Quadrant for Social Software in the Workplace, August 2011

1Source: Gartner Magic Quadrant for Social Software in the Workplace, August 20112Source: The Forrester Wave™: Enterprise Social Platforms, Q3 2011 and The Forrester Wave™: Cloud Strategies for Online Collaboraton Software Vendors, Q3 2012,

Forrester Research, Inc 3Source: IDC: Number 1 position from 2009-2011, IDC Worldwide Enterprise Social Software 2011 Vendor Shares, doc #235273, June 2012.4Source: Aragon Research Globe for Enterprise Social Software, Aug 2012

Native mobile support for phones and tablets

Pipeline of innovation from IBM Research allows us to deliver new value faster

Social meets Business Process – it's time for a transformation


The Value of a Social Business Platform

By leveraging a Social Business Platform, you are able to:

Take advantage of a broad range of industry leading social tools

Grow your deployment as you need over time on the platforms you require

Integrate with your current systems

Customize as you see fit

Develop an adoption strategy

Access your social data from a variety of touchpoints (e.g. applications, desktops, mobile, etc)


The IBM Platform for Social BusinessEnabling “systems of engagement” solutions


Social BusinessKey Focus Areas


Social business is an investment in your technology infrastructure

IBM is committed to Open Standards to enable integration across your critical business applications

saml, aria, html5

Foundation for a Social BusinessIt's about the people and information


OpenSocial Standard API to share social data across

applications.

Enables secure integration of non-trusted gadgets for in-context collaboration.

IBM is on Board of Directors and invented Embedded Applications

ActivityStrea.ms Primary event propagation mechanism for

Social Business

Contain events and the means to act upon them in-context (via Embedded applications)

IBM is lead editor

OAuth

Expand Openness in IBM ConnectionsBring collaboration to the user's context

Delegated Authorization for integration without federated identity

Can use a variety of authentication mechanisms (SAML, etc.)

Cornerstone for secure authorization in heterogeneous environments

Available In:


Expand Openness in IBM ConnectionsBring collaboration to the user's context

SmartCloud


Example Fraud Alert Embedded Application


Embed the Activity Stream in Other ContextsLeverage the activity stream in any OpenSocial container.

Expose as-is or pin to a specific filter (i.e. a community)

Uses embedded applications to enabled full interaction model.

Out of the box integration with IBM WebSphere Portal & Notes 9.0 Social Edition.

Designs Subject to Change


Flexibility of deployment options Support a large set of system platforms and deployment options


IBM PureSystems

IBM PureSystemsIBM Connections

On-PremisesIBM Connections

On-Premises

IBM SmartCloudIBM SmartCloud

IBM ConnectionsSingle Codestream Across Cloud and On-Premises

IBM WebSpherePortal

IBM WebSpherePortal


IBM Connections TodayThe Foundation Platform for Social Business


Social Networking is Collaboration ...… leveraging all IBM Connections services:

Profiles - Communities - Files - Wikis - Blogs - Forums - Events Media Gallery - Ideation Blogs - Activities - Activity Stream


IBM Connections 4Be ready to act with up-to-the-minute in-context views of critical activity in your network

#hashtag in postsallow for discovery

and following of topics

#hashtag in postsallow for discovery

and following of topics

Engaged networks with@ mentions, in-line liking,and liking of comments.

Engaged networks with@ mentions, in-line liking,and liking of comments.

Intuitive user experienceencourages viral

adoption

Intuitive user experienceencourages viral

adoption

Take action oncontent without

Switching content

Take action oncontent without

Switching content

mailto:with@mentions





IBM Connections 4Integrate business applications to promote fast action around projects and tasks

Action Required view tohighlight activity requiring

Your attention.

Enhanced notificationsallowing easy follow upon open conversations

Action Required view tohighlight activity requiring

Your attention.

Enhanced notificationsallowing easy follow upon open conversations Open design allows

combining businessapplications withnetwork updates

Open design allowscombining business

applications withnetwork updates


Search across allStatus updates to

leverage intellectualcapital created in these

micro conversations

Search across allStatus updates to

leverage intellectualcapital created in these

micro conversations

Share your current statusor files from across

the social tools

Share your current statusor files from across

the social tools

Discover trending topicsThat are happening nowand filter conversations

Discover trending topicsThat are happening nowand filter conversations

IBM Connections 4Share and discover ideas and insights across the organization


More easily manageand share information

by moving emailconversations and

content into the socialtools

More easily manageand share information

by moving emailconversations and

content into the socialtools

Integrates with IBMNotes Or Microsoft®Exchange to leverageexisting investments

Integrates with IBMNotes Or Microsoft®Exchange to leverageexisting investments

IBM Connections 4Mail and Calendaring integrated into the Social experience


Capture relevant contentfrom external websites and bring internal for fast action

and collaboration

Capture relevant contentfrom external websites and bring internal for fast action

and collaboration

Bring multiple communitiesTogether to monitor and actOn them from a single place

Bring multiple communitiesTogether to monitor and actOn them from a single place

IBM Connections 4Socialize content to get answers and respond faster


IBM Connections 4Extended customization in profiles

Text & dropdown controlsText & dropdown controls

Rich text controlRich text control

Custom text controls withphone number validation

Custom text controls withphone number validation

Custom multi-selectand radio controls

Custom multi-selectand radio controls

Custom time & datePicker controls with

Form validation

Custom time & datePicker controls with

Form validation


Customize Profile View, Edit, Business Card, and Search Results with FreeMarker templates.

Extend field definitions from hierarchically defined profile types

Control if a particular field is editable, hidden, or indexed for search

Out of the box form controls + build your own using any JavaScript library.

Support custom layouts with custom logic (i.e. show if users is in-network)

IBM Connections 4Extended customization in profiles


Comprehensive update of mobile features

Device specific gestures (i.e. sliding drawers vs. split views)

Improved usability via native device capabilities● Camera● Device contacts● Open In/Share with the application● Offline Access● QR Codes

Start the mobile app from a browser or another mobile app on the device

IBM Connections 4Any time anywhere comprehensive mobile ACCESS

Full support for activityStream with 3rd party

events and theirembedded applications




Simplified AccessMultiple accountsDefault login

Application CustomizationRe-brand and themeCustom service definitionsCustom login formEULA or information pages before granting access

Improved security capabilitiesRemote account provisioningPassword managementEncryptionRemote wipe & deny accessBuild configuration profile enforcementClientless VPN support

IBM Connections 4Any time anywhere comprehensive mobile ACCESS






Analytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activities

Analytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activities

Flexible drill downand data slicing for

more detailed analysis

Flexible drill downand data slicing for

more detailed analysis

IBM Connections 4Use Social Analytics to drive adoption and deepen engagement


Preview files without downloading

Print and present full screen directly from Preview mode

Expanded community support with Blogs, Ideation, and Wikis

Native access to files with your mobile device

http://ibmcloud.com/social

IBM Connections 4Fostering community centric collaboration

http://ibmcloud.com/social


IBM Connections TomorrowTransforming Content with Connections Content Manager


Content Management is having Control ...… over all documents and content in an organization:

Documents - Spreadsheets - Presentations - Movies - Photos

Audio - Symphony - PDF - COLD - Images - Reports


*Views

Nested folders

Trash can for “soft” delete

Check in / out documents

Count and sort by number of

Likes and Downloads

IBM Connections Content Manager

Views*Views*

*Views

Nested folders

Trash can for “soft” delete

Check in / out documents

Count and sort by number of

Likes and Downloads


Content Management becomes an active part of the social business:

Fully integrated social features such as tags, comments, likes, follow, download count and more.

Traditional content management features such as check-in/check-out, approval routing, nested folders, documents types, metadata, and more

Fully integrated into Activity Stream


+

IBM Connections 4Where social meets content management

32 © 2013 IBM CorporationDesigns Subject to Change

@ mention anyone in privatemessages, including privatereferences to non-members

@ mention anyone in privatemessages, including privatereferences to non-members

Quick view of all statusupdates or comments

targeted @ you

Quick view of all statusupdates or comments

targeted @ you

Follow-up on questionswith a consolidated viewof all your @ mentions

directed at others

Follow-up on questionswith a consolidated viewof all your @ mentions

directed at others

Filter or search onany @ mentions of

any user

Filter or search onany @ mentions of

any user

IBM Connections 4Drive the engagement by following conversation easier


Browse new ideas with the Open Ideas View

Merge duplicates to streamline voting

Lock comments & votes on graduated ideas.

Export ideas to CSV

Choose to show new ideas first by default


Community IdeationHarvest and execute ideas faster Manage ideas in a

spreadsheetor other product

Manage ideas in aspreadsheet

or other product

Focus participants onvoting on open ideas

Focus participants onvoting on open ideas

© 2013 IBM CorporationDesigns Subject to Change

Community ForumsHarvest and execute ideas faster Like a forum topic

to share it withyour followers.

Like a forum topicto share it withyour followers.

Sort to view most“liked” topics in a Forum or across

forums.

Sort to view most“liked” topics in a Forum or across

forums.


Surveys / Polls


Community Surveys and PollsPowered by Forms Experience Builder

Results shownafter submissionResults shown

after submission

Question-basedauthoring directlyfrom Communities

Question-basedauthoring directlyfrom Communities


IBM Connections content is directly accessible from Outlook

● Share files easily by sending links instead of attachments

● Drag-n-drop email messages and attachments directly to the IBM Connections sidebar

● Receive live updates from your colleagues, communities and files


Enhanced Microsoft Outlook IntegrationYour choice of tools

Drag the file rightInto an email message

To send a link to anIBM Connections file.

Drag the file rightInto an email message

To send a link to anIBM Connections file.


IBM Connections content is directly accessible from Notes 9

Full Activity Stream with embedded applications as a tab or in the side-bar

Right click on any email to view most recent Activity Stream updates for the sender

Interact with IBM Connections' notifications from your inbox using embedded applications


Notes 9 Social EditionYour choice of tools


Engaging reading experience that is interactive and customized.

Discover people and information related to you and your interests

Access important information offline. Sync data when reconnected to the network.

Securely browse content in your activity stream for a quick snapshot of activity within your network.

Trending topics to filter the stream for areas of interest.

Expand your social knowledge with integration from external social systems (e.g. Twitter, and Facebook)

Mobile Apps

Designs subject to change

Anytime, anyplace access to your network


Post a status message informing your network of what you are doing

Share and personalize Status Updates and Files using the share button

Repost interesting content from your network in one click

Upload images and videos for viewing inline

Native mobile app updates

Access and upload files via Windows Explorer and Microsoft Office (Word, PowerPoint, Excel)


SmartCloud Connections UpdatesAdvancing collaboration in the cloud


Drive greater engagement with Customers, Partners and Employees:

Ability to publish and interact with Connections social content with IBM Web Content Manager

● Publish WCM Content to IBM Connections and other social networks.

● Add any social lists to your page using WCM designs templates on custom queries over Connections content.

Integration of the Activity Stream and Embedded Applications to enable in-context business processes

Expanded Community integration and portlets in WebSphere Portal

Navigate users to community pages as a preferred experience via Connections email notifications and digests


Delivering a “Social” Web ExperienceInside and outside your organization


New APIs and services designed to help developers build

unified user experiencesand

consistent extensibilityindependent of product, delivery model

(cloud, on-premises), and client type (desktop client, browser, mobile)

Activity Streams

Embedded Experiences Share Box

Collaboration- Communities- Activities- File sharing- Wikis, forums- ...

Unified Communication

Unified APIs for the IBM Social Business ToolkitProvide exceptional work experience


IBM Connections App Dev - Prizes: $5000

IBM XPages App Dev - Prizes: $5000

Anything leveraging Connections (social SDK, OpenSocial, iWidgets, REST APIs, customization, WebSphere, PHP, XPages, etc.) will be accepted.

http://appathon.openntf.org

Open NTF Appathon (Starts February 2013)

http://appathon.openntf.org/


Come give us feedback on Connections 4.0 and beyond.

Review design prototypes or help us do a usability study. Provide feedback about document management capabilities, microblogging enhancements and more. Join us all week in the Design Lab @ Asia 4 in the Dolphin.

Get answers to questions you've always wanted to ask, provide feedback from your own experience, and make suggestions for new features. Join us all week in the Meet the Developer Lab @ Asia 1 & Asia 2 in the Dolphin.


Related Sessions AD104 – IBM Connections Activity Stream Integration – Bill Looby & Brian O'Gorman AD105 – Customizing and Extending IBM Connections – Vijay Francis & Derek Carr CUST119 – Social Business Adoption Needs Social Governance – Jean Balbo ID301 – What's New and Coming in IBM Connections – Luis Benitez & David Brooks ID302 – What's New in IBM Connections Mobile – Baan Slavens & Edward Shockley ID305 – Getting the Most Out of IBM Connections Metrics – Miguel Estrada & Nan Shi ID307 – Make Your Microsoft Stack Social with Connections – Baan Slavens & Steve Foley ID308 – Social Content Management for IBM Connections – Diane Loomis & Jon Brunn INV109 – The Next Steps in Social Software – Jeff Schick INV205 – Extending Your Social Network Beyond the Firewall – Brian Pearson & Mac Guidera INV209 – 4 Trends Shaping Social Business in 2013 – Sandy Carter INV304 – Pardon the Interruption: Social Business Hot Topics – Luis Benitez & Luis Suarez INV305 – The Power of Social Software in the Enterprise – Heidi Ambler & Jim Battle INV306 – A Compliant Social Business in a Regulated World – René Schimmer & Firas Yasin SHOW301 – Becoming a Connections Developer – Rob Novak


New IBM Social Landing Page http://ibm.com/social

Latest product info, research, podcasts, and more http://www.ibm.com/lotus/connections

IBM Connections Team Blog http://ibmsocialsoftware.com

Assets, discussion, and opinion about driving the adoption of IBM social software

http://www.ibm.com/blogs/socialbusiness

App/Widget Catalog http://catalog.lotus.com

External Resources and Information

http://ibm.com/social

http://www.ibm.com/lotus/connections

http://ibmsocialsoftware.com/

http://www.ibm.com/blogs/socialbusiness

http://catalog.lotus.com/


Start Your Social Business Journey Now!

Social Business transformation delivers real business value

Social Business is not an option – it's a mandate

Becoming a Social Business is easy with IBM Connections

ibm.com/social

http://ibm.com/social


Ensure Business Continuity with IBM Software Subscription & Support

Empower Employees with Support ● Access online self-help, download

and support resources through the IBM Support Portal – 24x7

● 24/7 voice technical support for severity 1 issues

● Robust online tools & web support; Leverage IBM’s eSupport Tools

Add New Capabilities with Subscription● Get access to the latest product

releases, fixes, and enhancements over the entire product lifecycle

● Streamline budgeting for software upgrades and migrations

● Accelerate productivity, operational efficiency, and responsiveness to new business challenges, while containing costs and resource requirements

Visit the Social Business Adoption Exhibition at Walt Disney World Dolphin – Europe 5

Meet the S&S Experts

Each year IBM spends billions of dollars on Software research. Renewing subscription & support (S&S) is one of the most cost- effective ways to protect your investments.


Legal disclaimer

© IBM Corporation 2013. All Rights Reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

All references to Greenwell refer to a fictitious company and are used for illustration purposes only.

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ID301 - What’s Coming in IBM Connections