Icv bulletin december 2011

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International Controller Association

ICV Bulletin | No. 1 | December 2011

www.controllerverein.com Controlling - Creating Future

Publisher: International Controller Association ICV | Poznań Office

Preparing the first issue of the Bulletin is a great opportunity to go back to the roots of the ICV and its philosophy. So we decided to include a discussion paper by Prof. Dr. Heimo Losbichler. He analyzes in it 10 key elements of sustainable controlling which lie at the foundation of the ICV. The ICV is proud of its strong engagement in Green Controlling so we’re also going to report on “green” developments in this and coming issues. Making sure that the International Controller Association earns the first part of its name is my field of responsibility and I’m especially glad about our achievements in that mat-ter. For example, this year we have gained brand new mem-bers: Croatia and Serbia. On two pages of the Bulletin you will get information from these and other ICV member coun-tries. We have also taken steps to translate materials from German into English for our non-German speaking mem-bers - they have been published on the ICV Internet plat-form www.controllerverein.com. Last but not least, I have come up at the last ICV Manage-ment Conference with an idea of creating a list of specialists from our “better-established” members who could share their experience with our new members. I imagine it as a team of volunteers who could be invited and hosted by will-ing to participate countries with the purpose of organizing trainings in English. The list of experts is already long and we will provide more information on the project in the next issue. I wish all of you a Merry Christmas and a happy and successful New Year, Yours

Dr. Adrianna Lewandowska, ICV Board Member

Dear Readers!

I’m happy to pass to you the first issue of our ICV Bulletin. At the last ICV Man-agement Conference in Frankfurt we realized that what we lack is a broader platform for communicating our ICV activities on an international level. We intend to publish the Bulletin quarterly and cover in it themes concerning con-trolling in general and important ICV events. There is indeed much to be reported as the ICV is always active and gathers no moss.

To better realize the ICV strategy the Board have clear fields of responsibilities. And thus Dr. Walter Schmidt focuses on setting new trends, Dr. Adrianna Lewandowska on internationalization, Dr. Bernd Schwarze on public relations, Siegfried Gänßlen on key account management, Conrad Günther on the organizational basis of the ICV net-work, Marcus Haegi on orientation on new trends and Prof. Dr. Heimo Losbichler on SWOT analysis & strategy. That’s why we hope that becoming more and more engaged in the ICV you will have the feeling that you belong to the biggest controller organization in Europe.

Speaking the same language all over the world A strategy is as good as its realization. Closing the year 2011 the ICV Board confirmed the previous strategy as successful and set goals for the coming years. Our main goal as an active international network is enhancing the function of practically applied controlling and the role of controller in sharing the responsibility for successful company management.

In this issue: • 10 core elements • Green Controlling Prize • An interview with Bojan

Šćepanovi ć from Serbia • Board’s Christmas letter

ICV Mission Statement

The ICV being a non-commercially oriented association is the biggest controller organization in Europe

ICV Key Objectives

The ICV as an active international network enhances the function of practically applied controlling

and the role of the controller in sharing the responsibility

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© International Controller Association ICV | Poznań Office


10 Core Elements of Sustainable Controlling Discussion paper by our Board Member Prof. Dr. Heimo Losbichler

Controlling as we see it in the German speaking region was essentially shaped by Albrecht Deyhle and the ICV. Globally it tends to be perceived as a local model, which sooner or later subordinates itself to the American mainstream. From our point of view the ICV's sustainable controlling approach has proved its worth in practice. We firmly believe that our way is the right one. This is even more true now that the current world crisis has shifted the focus of attention to standards which we have already been using in business management. Both give sufficient reason to once again present the core elements of the ICV's sustainable controlling approach as a management concept as well as those core elements relating to the role of controllers:

We understand controlling as the management control process of defining, planning and then pursuing goals. It is a process whose full potential can only be realized if controllers and managers are collaborating closely. The key objective of our controlling philosophy is economic sustainability.

The 10 core elements of the ICV's sustainable controlling approach

1. Sustainable value creation The aim of controlling is to increase the company's value in the long-term rather than to maximize profits in the short run. It is crucial to find the right balance between investments into new sources of future profits and current profitability. In our efforts to create value, we take all stakeholders into account.

2. Beyond the costs Our controlling philosophy pursues an integrated approach to value creation. The WEG symbol (growth-development-profit) provides guidance here. We focus not only on costs, but also primarily on the market and the competition.

3. Dealing with symptoms is not enough According to the ICV controlling must not stop at the surface of financial symptoms. Controlling has also to consider the underlying reasons for developments which all too often do not stem from financial causes. Thus effective controlling covers not only performance targets and KPIs, but also the business processes and measures that drive performance.

4. Innovation and competitive advantages We believe that the aim of controlling as the management control process of setting, planning and pursuing objectives is corporate flexibility and agility, rather than avoiding deviations from current budgets. It is much more important to identify business opportunities early by consciously shaping a company's future and developing competitive advantages. Target-oriented controlling tools enable management to be informed better and faster. They can analyze the ever increasing complexity of conditions with greater care and higher accuracy. Thus, management becomes ready to take action in a shorter time.

5. Taking actions above all Controlling tools should be as lean, simple and understandable as possible. Management and employees are supposed to understand the relevant performance metrics and tools in place and should be able to draw the right conclusions on their own. Controlling has to be focused on taking concrete actions rather than on the system itself. It must be about people working together effectively and not about stylish arrangement of figures.

The Role of Controllers: proactive and effective

6. Taking responsibility We see the role of the controller or the controller's function

in our controlling approach as one defined by being proactive and initiative. A controller is a positive "busybody" who is tireless in identifying trends and possibilities for improvement. It requires, on the one hand, a profound knowledge of the market and business processes along the value chain. On the other hand, controllers have to adopt an independent position and hold their opinions. As a result, controllers take their share of responsibility for the company's success and for achieving objectives.

7. Business partner instead of a number cruncher Controllers provide transparency. They make strategy, profits, financing and business processes more visible. As a result management is able to lead the company in a more predictable way. However, controlling according to the ICV goes beyond reporting and has a strong focus on putting the figures into use. It is crucial for controllers not to satisfy themselves with scorekeeping and number crunching. Controllers are supposed to be the business partners for management, providing business insights and support in decision making.

8. Seeing the people behind the numbers Controllers have to see the people behind the numbers. Being liaison officer and network builder is what makes the controller's work effective. Apart from an open attitude towards people, our global environment requires inter-cultural awareness and readiness to act on an international scale.

9. Representing the company's values Controllers are committed to the good of the company and not to particular interests. They must remain non-political in their actions. Only after achieving this neutrality, can controllers do justice to their joint responsibility for reaching objectives. An honest and open attitude of controllers establishes credibility oriented towards the company's values, which is of a higher priority than following the mainstream or prominent single interest.

10. Being a person of integrity Controllers are the business conscience of the company. They display strength of character and assume the role of a "spoil sport" in a positive manner. But they must not limit themselves to that role. Building on a solid foundation, they need to be open for new experiences and ready to learn.

The image of the controller in our sustainable controlling-philosophy is in line with the controller’s mission statement of the International Group of Controlling (IGC). 2

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First Green Controlling Prize goes to Deutsche Post DHL

By Hans-Peter Sander

Stuttgart/Munich, November 24, 2011 - The Carbon Accounting & Controlling Team of Deutsche Post DHL (DPDHL) was re-warded on November 24 for its controlling solution as part of the environmental program "GoGreen" with the Green Controlling Prize. It was the first time that the prize was awarded by Péter Horváth Foundation in association with the International Con-troller Association (ICV). The transparency created by the Controlling Team enabled, above all, identification of financial risks and effective controlling of ecological measures.

The DPDHL Team Carbon Accounting & Controlling re-ceived the award at the specialist conference "Controlling Competence Stuttgart - CCS 2011" from the hands of the presiding judge Prof. Dr. Dr. h.c. mult. Péter Horváth (Horváth AG, IPRI gGmbH, Leader of the ICV-workshop) and the ICV Board Chairman Siegfried Gänßlen (CEO Hansgrohe AG). "Carbon Management is a social task which we face at Deutsche Post DHL constantly and on a cross-sector level", said Melanie Kreis, Executive Vice President of Corporate Controlling at Deutsche Post DHL. "Our today's distinction means that the whole approach has been acknowledged and it reflects at the same time engage-ment of numerous colleagues taking part in the project." The criteria "fulfilled outstandingly well" In order to develop and implement environmental manage-ment in the company’s practice, which goes beyond techni-cally-oriented "island solution", you need to integrate con-trolling into the process. As the presiding judge Péter Horváth explained in his congratulatory speech from that resulted a threefold requirement for controllers: "It is neces-sary, first of all, to implement an integrated general system of controlling all environmental processes synchronized with the company’s strategy. And secondly precise KPIs (Key Performance Indicators - performance ratios) are needed, which make target-oriented economic controlling possible. Thirdly, this system has to be implemented, cared for and further developed", clarified Horváth. The Green Controlling Prize winners from Deutsche Post DHL developed an environmental controlling system which fulfilled all these criteria outstandingly well, added Péter Horváth. It was the key to a strategic-oriented general pro-gram for supporting the management. He said that an ex-tensive set of KPIs for controlling made sure that planning, reporting and control could be translated into practice on all company levels. In addition, there were precise controller task appointments for implementation, maintenance and further development of the system which were introduced enterprise-wide. Controller as a partner of the CO2-management Deutsche Post DHL as a globally acting logistics service provider with about 470,000 employees transports goods and information worldwide. Being an engine of world trade the company causes CO2 emissions on quite a great scale.

"We feel responsible for the climate, that is why we have initiated the environmental program GoGreen", explained Stefan Freigang, responsible for Carbon Accounting & Con-trolling at DPDHL concern controlling, who presented the solution in the plenary meeting CCS 2011. Carbon Account-ing & Controlling supported the company’s GoGreen pro-gram. The aim was to enhance its own CO2 efficiency - in-cluding activities of its subcontractors - till 2020 by 30% in relation to the basis year 2007. According to Stefan Frei-gang this enhancement would be facilitated by numerous measures, both centralized and decentralized. A new department in company’s controlling, whose task would be to push ahead Carbon Accounting & Controlling program, would be founded in 2012. The innovative element of the awarded solution is to consequently integrate into an organization a system of controlling CO2 efficiency aims, processes and systems of financial management. A man-agement reporting, running through the whole year, is to be created for an effective management - additionally to the annual disclosure. The developed tools also enabled the company to forecast, set aims and calculate measures for increasing efficiency. "Controllers play in the conception, implementation and ap-plication a fundamental role. Being a part of carbon control-ling the controllers become more and more partners of man-agement, in addition to the classical role of financial ana-lysts", added Stefen Freigang. "Carbon Controlling" was created in synergy between controllers and managers. The created transparency in actual emissions made it possible to identify financial risks and effectively manage ecological measures. In that way carbon controlling supported the management in making decisions and managing the com-pany. It prepared and reported facts as well as model evaluations about possible economic and ecological effects. The International Controller Association (ICV) with its Idea Workshop and a team of scientists and controlling experts headed by Prof. Dr. Dr. h.c. mult. Péter Horváth dealt in 2010, in accordance with its focus point, with "Green Con-trolling". This work has been continued since the autumn 2011 by a new work group "Green Controlling". To facilitate developments in this area Péter Horváth Foundation in as-sociation with the ICV annually award the most innovative and effective "green" controlling solutions with the Green Controlling Prize.


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Volatility: the new normality Siegfried Gänßlen, the Head of the ICV Board of Directors, began the conference with his presentation: “Volatility: The New Normality”. He gave a full report showing how the ICV fared in this fraught with turbulences year. Among other things, he summed up the 2011 DreamCar report, which has been focused on the issue of behavior and its meaning in management and controlling. Then the Chairman re-counted all new events that took place in the ICV. Especially encouraging was the increasing number of participants tak-ing part in ICV events. The closing motto in his presentation was: “Let’s go in pole position”, pole position being the best front row starting position in a motor race clearly expresses Siegfried Gänßlen’s attitude towards the ICV and its future. The numbers speak for themselves Then Prof. Dr. Heimo Losbichler, ICV Board Member, took the floor and gave a summary on developments in the last ten years. Worth mentioning are the numbers concerning new individual members and company members. In eleven years the number of non-German speaking members in the ICV increased by 222%. The number of work groups in 2011 has reached 72, including 9 specialist work groups. Whereas the ICV consisted of a paltry three countries in 2000, there are 16 now. The number of visits on the ICV web site also shows a clear tendency of rapid growth. In the next part of his presentation Prof. Dr. Heimo Losbichler pre-sented the decision of the Board about the future ICV strat-egy. Why public relations? This much promising introduction was followed by a series of presentations and discussions, all were equally interest-ing and ended with lively debates. For example, Dr. Bernd Schwarze, Dr. Herwig Friedag and Hans-Peter Sander talked about the important matter of public relations. They documented the work of such platforms as the ICV web site, ControllingWiki and the press with illustrative statistics and surveys. After the presentation nobody had any doubts about the answer to the question which the three public rela-tions experts asked in their presentation: “Why Public Rela-tions?”.

Our brand new member: Serbia Important building elements of the International Controller Association are its work groups. That’s why many presenta-tions dealt with this issue. Martin Herrmann, a Regional Delegate, Nord, explained how to establish a work group and make sure that it remains successful (see below). Dragica Erčulj talked about how she managed the ICV-rollout from Slovenia over Croatia to Serbia and further on. Controllers - a most sociable and easy going lot Frankfurt seemed to be a perfect venue for the meeting of the ICV. Its cityscape and atmosphere certainly added to the climax of the ICV Management Conference. Also the dinner after the conference was full of positive energy and spirited discussion. The dinner lasted into the night and the control-lers yet again proved to be a most sociable and easy-going lot.

To watch all presentations and a video go to:

Let’s go in pole position

On November 26, 2011 in Frankfurt took place the ICV Management Conference. 63 participants from 14 countries, Members of the Board of Directors, work group leaders, regional delegates and ICV employees came to this hub of financial world to discuss the most important issues at the ICV.

In his witty and intelligent presentation Mar-tin Herrmann goes through all steps of creat-ing a work group. Firstly, as usually, there is an impulse that makes you do something. It can be a need to grasp an opening up op-portunity, or realization of a slowly increasing demand, perhaps even a kind of pressure from somewhere.

At the moment you have taken the decision to establish a work group, you slowly start to consider how to actually real-ize your idea. You begin to be more and more specific.

The new work group is ripening. Your idea is taking its form. You have reached an agreement in your region, the Board has backed up the decision. You announce your success. Nothing more easier. Easier said than done, that’s why Martin Herrmann analyzes all practical aspects of each step in his presentation. You can download it at the above given link. On the next page there is also an interview with Bojan Šćepanović, who has recently established a work group in Serbia.

How to create a successful work group?

http://www.controllerverein.com/Events

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A very successful German-Polish work group meeting

15 Controllers, mainly members of the work groups Poznan and Berlin-Brandenburg met on November 5, 2011 (Saturday) and November 6, 2011 (Sunday) in a beautiful hotel Luisenhof by the lake Gabelsee in Falkenhagen, Bran-denburg. The topic of the conference, held in English and German, was “The model of the controlling process of the IGC”. 2 teams from Poznań and Berlin, led by Małgorzata Podskarbi and Silke Lehmann, prepared the content of the meeting.

The topic was introduced by short presentations of each member. Everybody had 5 minutes to present his current projects, ideas and his personal situation – it was also an opportunity for further discussions, suggestions and tips. Afterwards, the organizing team presented the introducing thoughts of the process of controlling, based on the practi-cally oriented model of the controlling process of the Inter-national Group of Controlling (IGC). You can find the pres-entation (in German) on the German ICV site. The group work regarded 3 subjects: a) Controlling-Service as Shared Service b) The process of controlling for innovations and c) Demography Controlling. All the participants were really enthusiastic about their prac-tically oriented work and they are going to participate in the meeting next year. The next Polish-German WG, this time held in English and German, takes place on November 09, 2012 and November 10, 2012 in the area of Poznan. The topic is “Controlling-Service as Shared Service Center”. All interested, also in the work of the organizing team, are asked to contact Małgorzata Podskarbi (mail: [email protected]) and Silke Lehmann (mail: [email protected]). Guests and all the interested in strengthening this international work group are warmly welcome.

You can find the presentation (in German) on the German ICV site at:

http://www.controllerverein.com/Deutsch-Polnische-Arbeitsgruppe.164447.html

An interview with Bojan Šćepanovi ć -

a work group leader in Serbia

Serbia is the youngest ICV member, so we have decided to ask its work group leader a few questions on joining the ICV. Bulletin: What motivated you to establish the ICV in Serbia? Bojan: A possiblity to share information with other controllers in Serbia and a chance to get in contact wtih many interesting people. It is also a great international experience. Bulletin: What was the greatest challenge that you faced? Bojan: Overcoming the passive attitude of controllers in Serbia. It was also a great personal challenge which required a lot of my energy and time. Bulletin: What kind of opportunities can the ICV bring for Serbia? Bojan: It is certainly a unique opportunity to better understand the role of the controller. Being an ICV member is a chance to exchange new ideas. Bulletin: What are your plans for the immediate future as far as the ICV is concerned? Bojan: We would like to establish a vast network of 50 members and to organize 4 meetings per year. Moreover we would like to organize first trainings with the Controller Academy.

Bulletin: What sort of advice would you give people who would like to establish the ICV in their countries (mistakes to omit, must-dos etc.)? Bojan: First of all use your hard skills: Take a phone and call 100 controllers. You will be lucky if you get 5 controllers for a meeting :) So, then you need to call other 100 controllers for 5 new controllers to come. Do it again, again, again... Your soft skills can also be useful: You will need a lot of personal energy, time... and sometimes money :) and a positive attitude. Do not give up. Be patient. Set a high, unrealistic target. And, after that - just do it. It works.

Bojan Šćepanović is the first person on the right

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Controlling Congress of the Baltic States - Kaunas 2011

The 4th Controlling Congress of the Baltic States, prepared by Aiste Lör-gen (on the photo), took place on Friday, October 21, 2011 in Kaunas, Lithuania. The program included speeches and discussions on the main subject of the conference: "Process Controlling: Flexibility

and Effectiveness - a contradiction" . There were about 40 controllers from Lithuania, Poland and Germany. At the beginning Prof. Edita Gimzauskiene from Kaunas Univer-sity introduced the topic. Prof. Mantas Vilkas from the Kaunas University of Technol-ogy talked about balancing flexibility and effectiveness. Demonstrating on the example of oil industry he showed how to be really effective, but also stay flexible - to cope with the changes on the market. The speech of Stephan Jockel from Buxtehude, Germany was about process indicators in a global organization. He claimed that for a successful company the most important indicators are time, costs and quality. Using the early indica-tors is the most relevant, but it only makes sense when the company has defined objectives and responsibilities. The profit oriented indicators are necessary, but not so practical. Dr. Darius Silingas from „no Magfic Europe“ talked about a better understanding of processes by process management with clear and uniform notation.

Britta Metzen from TNT Innight talked about business proc-ess management and process excellence. She stated that:

• process should be analyzed and simulated

• process should be documented

• process should match the customers' needs also in process management you should find a way to communi-cate with all stakeholders

Frank Ahlrichs , the owner of „Konsequent Management Services“ from Remscheid had a speech on the topic "Sustainable success through consequent customer orienta-tion". He also pointed out that the highest effectiveness is not most important in the management - the company can lose flexibility and can no longer fulfill the customers' wishes. Thomas Zielinski from Poznan, Poland, CEO at „ABC Akademia“ asked the question: "process or costs"? He de-cided in favor of costs management on the basis of process costs. Dr. Herwig Friedag (Germany) showed that a company always needs management of innovations, also when it means changing the corporate culture. And controlling plays also a relevant role in the management.

To watch all presentations go to:

Controlling Conference Slove-nia 2011

The 11th Controlling Conference in Slovenia took place on October 27-28, 2011. This year’s motto was Controlling – the tool of Business Excellence, with intention to connect controlling to business excellence. It was a regional confer-ence held both in English and Slovene. On this year’s conference the participants talked about:

• Changing role of controllers in “business excellent” company

• Key competences of employees for effective imple-mentation of business renovation

• Innovations in business

• Communication and team work as prerequisites for business excellence

• Role of IT in providing successful information system and environment for business excellence

Meeting in Pozna ń

„The great day – when the informa-tion for solving a management prob-lem is only a push button away – is

closer than you think.”

Business Week [1963]

But in 2011 we are still waiting …

The participants of the Polish work group Poznan met on November 16- 17, 2011 to discuss the problem of successful reporting – the subject of the first part of the meeting was “Manager’s cockpit”, the topic o f the second part “How to speak correctly”. The two-day meeting started with the dinner in the evening, on Wednesday. The ICV members could “catch up” – it had been a few months since the last meeting in the spring. On Thursday, after Dr. Dariusz Gulczynski welcomed the par-ticipants, the first speaker was Jakub Tomaszewski (on the photo) from Hansgrohe. He spoke about the cockpit of a manager – he showed how controllers from Hansgrohe pre-pare reports and which information they choose. His presentation was also a chance to present the philosophy of the company – to visit “Aquademy” – where you can see the products of the firm and some bathroom styliza-tions and to present the under-standing of the controller’s function and how it has changed since 1993.

http://www.controllerverein.com/Events.125039.html

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Gauting, December 2011 Dear Members of the International Controller Associa -tion, the year 2011 is drawing to its close. For the International Controller Association it was a year full of events and changes. The Association has further developed and we controllers have learned that: "Navigating by sight" became in the fi-nancial crisis and is still becoming navigating in volatile times. We will also put emphasis on this aspect in our 2012 work. If we can take the number of participants in our events as an indicator for controlling demand, then we can state that: Our controlling is in demand! With over 2000 participants at the congress and in regional events we have reached a good 14% more interested persons than in the previous year. Preparations for the congress 2012 have already reached an advanced state, the program is essentially nailed down. This is also the case of regional events, which traditionally take place in autumn. The appointments are fixed and also here there already are considered programs, speakers etc. We firmly believe that we can keep the usual high level of all events in 2012 and constantly raise the number of partici-pants. Many warm thanks to all responsible organizers and assis-tants of the congress and of all regional events for their enormous work input and for their high professional engage-ment. And we wish you and ourselves as well a lucky hand for the events in 2012! In the proper member meeting of the International Controller Association on Mai 15, 2011 in Munich our Chairman, Siggi Gänßlen, granted Dr. Lukas Rieder for his controlling life-time performance an honorary ICV membership. Board Member Marcus Haegi from Switzerland delivered congratu-latory speech for Dr. Lukas Rieder. We send congratulations also to our deputy ICV Chairman Prof. Dr. Heimo Losbichler. He took over the presidency over the International Group of Controlling (IGC) after Dr. Wolfgang Berger-Vogel, who served as the IGC President for more than ten years. We are happy that the number of our work groups, the basis of our association, has also in 2011 significantly increased. In that matter the WG Serbia in Belgrade has begun its work in October. We wish the WG leader Bojan Scepanovic much success in organizational works in the 17th ICV country! In Austria - but still taking into account Germany, Lichtenstein and Switzerland - the WG Voralberg headed by Thomas Prugger has begun its work. We wish you successful work! In Coesfeld has begun the WG Westfalen headed by Chris-tiane Strathaus. We are happy about the further develop-ment of the West region and wish them much success!

We are glad about our new work groups, but we are also pleased and proud to celebrate special WG anniversaries. The WG West II met in Cologne on October 14 for the 50th time and celebrated on the occasion its thirtieth anniversary. We cordially congratulate on this occasion one more time our long-standing work group leader Ralf Lehnert and send many thanks for his tireless engagement. In the 50th meet-ing Ralf Lehnert passed the leadership of the West II region into Thomas Ruhs' hands and his deputy Bernd Voss. We wish both gentlemen a good start and much success in fur-ther leading this rich in tradition work group. (…) So the year 2011 was again a successful year for us, for the association. We deal with the right topics, we have built a good network in economy and science. Our web activities are exemplary, our press presence is better than ever. In 2012 we invite you to make an intensive use of our asso-ciation’s offer, which we want to considerably extend also this year. We would like to invite you to take part in our member meeting on May 6, 2012 and will be happy to meet you at our 37th Controller Congress on May 7 and 8, 2012. The coming Christmas and the New Year are a good oppor-tunity for each of us to pause for a moment and reflect. We wish you and your families a peaceful, contemplative Christmas and for the year 2012 luck, health and success. With Kind Regards, Yours ICV Board Siegfried Gänßlen Conrad Günther Marcus Haegi Dr. Adrianna Lewandowska Prof. Dr. Heimo Losbichler Dr. Walter Schmidt Dr. Bernd Schwarze

ICV Board’s Christmas Letter

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Impressum Publisher and Copyrights: International Controller Association Public Relations Committee


Bulgaria Denko Yamboliev [email protected] Croatia Jasmina O čko [email protected] Estonia Lithuania Edita Gimžauskien ė [email protected] Hungary Budapest 1 Ervin Nemesdy [email protected] Budapest 2 Andreas Kovacs Ková[email protected] Poland Gdańsk Robert Panufnik [email protected] Katowice Anna Jarkulisz [email protected]

Kraków Dorota Goł ąb-Bełtowicz [email protected]

Lublin Pawel Rafalski [email protected] Łódź Karolina Zieli ńska [email protected] Poznań Dariusz Gulczy ński [email protected] Szczecin Aleksander Socha [email protected] Toruń Andrzej Derkowski [email protected] Warszawa Karol Sikora [email protected] Wrocław Honorata Ulatowska [email protected] Zielona Góra Małgorzata Lepak [email protected]

Romania Bukarest Cristina Hodea [email protected] Sibiu Nicoleta Thomka [email protected] Russia Valentin Usenkov [email protected] Serbia Bojan Š ćepanovi ć [email protected] Slovenia Dragica Er čulj [email protected] Spain Ulrich Müller Bosom [email protected]

Editing Piotr Buza Brigitte Dienstl-Arnegger Dr. Herwig Friedag Dr. Adrianna Lewandowska Hans-Peter Sander Anna Włodarczyk

International Controller Association

ICV Office Poland ul. A.Fredry 7/1 PL 61-809 Poznań Phone/Fax + 48 61 853 20 10 e-mail: [email protected]

Dear Readers, we want you all to feel a part of our international association. For better understanding of controlling themes and events and activities in the ICV we prepared this Bulletin. For mem-bers from non-German speaking countries we translate German arti-cles, write in English about ICV de-velopments and new trends in con-trolling. You can also subscribe to the English e-news and the ICV site is regularly updated. We hope that with your help our publications will be more and more successful with each issue. We are looking forward to hearing from you – if you have any ideas or you know of any inter-esting events, please let us know.

Yours

Anna Włodarczyk and Piotr Buza

All work groups in non-German speaking countries:

The ControllerPrize in the amount of € 5,000 still to be taken

The ControllerPrize of the International Controller Association will be awarded on May 7/8, 2012, at the 37th Congress of Controllers. Every year the ICV awards for exemplary controlling solutions which have had a significant contribution to the achievement of the objectives of a company or an organization.

We cordially invite you to compete for the ControllerPrize 2012 by submitting your controlling solutions by January 31, 2012. Challenge your colleagues in the competition and face the decision of our competent judges.

More at:

http://www.controllerverein.com/Awards.158549.html

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Technology

Icv bulletin december 2011