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Anne is a Chartered Accountant and Registered Auditor, and one of the more well known practitioners in Ireland. Prior to starting her own firm, Anne trained and worked in KPMG. Anne will chair the events and will present the results of the recent ICAI survey of members in relation to IT
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Welcome Members & Non Members
1. Introduction & House Keeping – Anne Brady FCA
2. ICAI IT Services Committee
3. Overview of IT in Practice Survey 08 Findings
4. Today’s Relate Software IT in Practice Seminar
ICAI IT Services Committee
Volunteer Committee – CAs in Practice & Business
Identify members needs
Deliver events and initiatives throughout the year• Spreadsheet Hell• Ian Pearson Futurologist• ‘Ride the Storm’ Seminar• Published Accounts Awards• Relate IT in Practice Seminars• Make IT Secure
2008 IT in Practice Survey
10 years since last survey (Y2K and Euro Change)
Questionnaire updated with current issues
Survey issued in December 08
3% response rate
Findings indicate a shift in focus from basic tools, awareness & functionality in 1998…
To more technically developed issues like security, legalities, office mobility, broadband, ebusiness and advanced software, online filing and broadband
IT In Practice Survey – Big IT Issues
Broadband 199
Email as Business Tool 189
Online Filing 185
IT Security 187
Practice Management 169Web Security 158
Integrated Accounting Software 157
Office Mobility 144
Document Management 140
Email Legal Considerations 135
Web Technology 132
Databases 125
Spreadsheets 118
Cost Cutting 105
CRM 101
Key Learning Areas For Members
Electronic Communication 164
IT Management 136
Office Mobility 118
Risk Management 102
IT and Law 87Internal Audit 46
Selecting & Managing 32
Vertical Markets 20
Generic Product Topics 29
What Services Do Members Want?
Structured CPD 155
Half Day Seminars 124
Publications on Special Interest Areas 103
Breakfast Briefing 102
Workshop Meetings 94Evening Briefing 78
Electronic Meetings 65
Online Forum & Interaction 58
Networking & Social Events 56
Lunch Meetings 48
Size Of Your Firm
2- 4 Partners 92
Sole Practitioner 64
5 – 10 Partners 30
20 + Partners 21
11 – 20 Partners 7
Job Title
Partner 154
Manager 31
Director 12
Senior 9
Other 7
Describe Your Role in IT Terms?
Decision maker on IT investment 104
User of IT in your daily functions 85
Person charged with operations 18
Consultant engaged in delivering services 6
Your Primary IT Focus is…
Internal practice operations 160
General Self development 126
Practice client commercial issues 107
Practice client audit issues 97
Understanding your clients IT systems 69Company (non practice) commercial 56
Company (non practice) audit issues 41
IT Consulting 39
Level of IT Service Within Your Firm
External IT consultants 98
Internal IT specialist personnel 50
Self help 30
Internal non-specialist personnel 22
External systems vendors 16
Training Your Staff
Do you provide training to your staff?
Yes 142
No 75
At which time intervals?
Annually 68
Quarterly 35
Monthly 21
Daily 13
Weekly 5
Training Your Clients
Do you provide training to your clients?
No 164
Yes 51
At which time intervals?
Annually 16
Monthly 13
Daily 12
Quarterly 9
Weekly 2
Your Next IT Investment
Hardware 31
Document Management (paperless office) 27
Mobile Office (office mobility) 12
Computerised auditing 8
Software 6
CRM 6
Website 5
You Use Software for…
Accounts production 202
Payroll 193
Personal taxation 189
Time recording 185
Corporation Tax 174
Bill Management 171
Company Secretarial 143
Audit 119
Document management 108
CRM 99
Software Service
Has your software ever had a serious failure or crash that temporarily affected productivity?
No 158
Yes 38
Do you have plans to replace software?
No 168
Yes 43
Do you pay for software maintenance and support?
Yes 166
No 38
Hardware Service
Has your hardware ever had a serious failure or crash that temporarily affected productivity?
No 148
Yes 53
Do you pay for hardware maintenance and support?
Yes 120
No 75
Today’s Seminar
Survey useful reference point:
1. Software as a Service (SaaS) - Oracle
2. Social Networking for Practices – Joe Drumgoole
3. ICT Developments 09 – Vodafone
4. Case studies – Leading Practices
5. PQA Update – ICAI & Relate Software
