IBM Endpoint Manager for Server Automation (Overview)

© 2012 IBM Corporation

IBM Endpoint Manager for Server AutomationProduct Introduction and Overview

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© 2013 IBM Corporation2

IBM Endpoint Manager

Systems Infrastructures Today Pressure from All Sides…

Vendors“Standardize…”“Appliances…”

“Commoditize…” “Cloud…”

Standardization through automation

Consultants“Strategy and change…”

React faster to customer needs

Line of Business“Deliver my new application, quickly…”

Fast & easy server builds with simplified operational maintenance

CFO“Reduce cost,

Use what you have,Meet regulations,”Single automation

solution for All endpoints – physical, virtual, fixed or mobile



IBM Endpoint Manager Continuously monitor the health and security of all enterprise computers in real-time via a single, policy-driven agent

Endpoints• One infrastructure:

management server, console, agent for Windows, Mac, Unix, Linux, Mobile

• Scales to 250,000 endpoints per management server

• Robust, flexible architecture with built-in failover

• Nearly-invisible impact to network, endpoints

• Operates in low-bandwidth / high-latency environments

• Physical or virtual, network or Internet-connected


Patch Management

Lifecycle Management

Software Use Analysis

Power Management

Mobile Devices

Security and Compliance

Core Protection

Desktop / laptop / server endpoint

Mobile Purpose specific

Systems Management Security Management

Server Automation



Security & Compliance

Vulnerability Assessment

Compliance Analytics

3rd Party Endpoint Protection Management

Patch Management

Security Configuration Management

Core Protection

Anti-Malware

Firewall

Data Protection (add-on)

Patch Management

Offline VM Patching

Application Patching

OS Patching

Mobile Devices

Compliance

App Mgmt

Mobile Device Mgmt

The IBM Endpoint Manager Family

Middleware Management

Multi-Platform OS Deployment

Physical & VirtualServer Lifecycle Management

Cross-Server Sequenced Task Automation (e.g. Patch OS on Server Cluster)

Server Automation

Power Management

Windows & Macs

Carbon, cost reduction reports

End-user Dashboard

Lifecycle Management

Software Distribution

OS Deployment

Remote Control

Patch Management

Basic HW & SW Inventory

Starter Kit

TPM evolution

Software Use Analysis

Software Catalog Correlation

Software Usage Reporting

Software Inventory

TADd / ILMT convergence

App, PIM Containers

Self-Quarantine

Starter Kit



Stores / Kiosks

WAN

Data center

56k

Headquarters

Remote offices

Distribution center

Internet

Cab

le/D

SL

WiFi

Airport

Hotel

Coffee shop

Home

T1 line T1 line

3G

WiFi

IBM Endpoint Manager, built on BigFix technology

Whether it’s a Mac connecting from hotel WiFi, a Windows laptop at 30K feet or a Red Hat Linux Server in your data center, IBM Endpoint Manager has it covered. In real time, at any scale.

Satellite

Network-friendly architecture delivers large packages without disrupting critical business applications

Single, intelligent agent uses <2% CPU, <10MB RAM

Cloud-based service continuously provides new patch, policy updates

Full command and control of Internet-connected devices

Use existing computers as Relays to minimize network traffic

Content Update Service



IBM Endpoint Manager elements

Single server and console• Highly secure, highly available• Aggregates data, analyzes and reports• Manages up to 250K endpoints per server

Flexible policy language (Fixlets)• Thousands of out-of-the-box policies• Best practices for operations and security• Simple custom policy authoring• Highly extensible/applicable across all platforms

Virtual infrastructure• Designate IBM Endpoint Manager agent as a relay

or discovery point in minutes• Provides built-in redundancy • Leverages existing systems/shared infrastructure

Single intelligent agent• Continuous self-assessment• Continuous policy enforcement• Minimal system impact (<2% CPU, <10MB RAM)



Server Management teams need to:

Coordinate Server Builds (Incl. Bare metal up)

Deploy and manage both Physical and Virtual servers

Patch operating systems on application clusters (Client-Server Apps)

Patch Middleware Applications

Find an easier way to Automate routine system administrator tasks

They have Multiple Tools and Teams and skill sets to manage distributed and datacenter servers across

all platforms with no integration

Ongoing Budget reductions forcing IT Managers to improve efficiency!



Simplify Server Management, Reduce CostsIBM Endpoint Manager for Server Automation

Consolidate tools / teams through streamlined management of ALL

servers

Reduce human errors, simplify application lifecycle management

Reduce costs & improve Operational efficiency with

custom automation

Endpoint Management

SystemsManagement

Security Management

Common agent

Unified console

Single mgmt server

Managed = Secure

Desktops, Laptops,

& Servers

Smartphones & Tablets

Purpose-specific Endpoints



Consolidate Tools / Teams through streamlined management of ALL servers

Single User Interface Endpoint Manager for Server Automation builds upon Endpoint Manager for Lifecycle Management- Single infrastructure through

which users can manage desktops, laptops and data center servers while lowering operational costs

Seamless physical and virtual server management greatly improves visibility and control of all endpoints.

How do I manage the lifecycle of EVERY Endpoint ?

Extend Lifecycle Management to data center servers



Reduce human errors, simplify application lifecycle management

Physical Server Build – Single Server- e.g. Install Mozilla Firefox 18.0 followed by an upgrade to 18.0.2; Deploy middleware and application stacks

Virtual Server Build – Provision a VM from ISO or Template and deploy software

Server Patch (Client-Server scenario) - Shut down client services, stop server, apply patch to server, restart server, start client services

Sequenced OS Patching – Across different environments (across systems that form a service, e.g. email)

Patch Rollout – Patch machines 1-10, then 11-50, then 51-1000 (patch Development, then patch Test, then patch Production Environment)

How do I lower costs for server builds and patching?

Task sequencing

Update 90,000 servers in days with 70% less infrastructure than currently using. Patch the OS of a client-server

system in 1 hour or build a 2 tier application in hours.

Take endpoint automation to the next level:



Reduce costs & improve operational efficiency with custom automation

Leverage “Out of the Box” IEM fixlets, Tasks and baselines in an Automation Plan across groups of related servers

No programming skill required – Simple UI to build automation

Higher levels of automation - All plans can be created, saved, and re-used

Conditional logic for each step in a plan (initially success/failure)

View execution of plans -completed and running with drilldown

How do I automate labor intensive system administrator tasks?

DatabaseServer

ApplicationServer

1. 2.

3.

Client Workstations

1. Upgrade the DB server 2. If successful, upgrade the Application server3. If 1& 2 are successful upgrade the Client

workstations 4. If any Failures occur, stop further updates



IBM Endpoint Manager for Server Automation Differentiators

SmartCloud Orchestration

Endpoint Management

A Single Solution to Manage ALL Clients, Servers & Cloud Endpoints:

Consolidate tools / teams through streamlined management of ALL servers Lower costs with a single user interface across all endpoints Seamless physical and virtual server management

Reduce human errors, simplify application lifecycle management Speed server delivery with automated physical and virtual server builds Less downtime with efficient sequenced patching

Reduce costs & improve Operational efficiency with custom automation Fast time to value with “Out of the Box” IEM fixlets All team members can build automation since no programming skill is required

Unified Device ManagementDatacenter

Physical & Virtual Servers

Distributed Servers



BACKUP SLIDES• Product overview slide• More details/samples of automation• Cloud positioning• Internal customer example• Product screen shots



Server Automation

Manage the lifecycle of data

center servers

Thousands of automation

scripts

Patching for multi-tier server

applications

Supports bothphysical and

virtual

Reduce costs & Improve efficiency with workflow automation • Provides automated sequencing of sys admin tasks

Consolidate tools and save money through streamlined management of ALL servers

• Deploy and Manage both physical and virtual servers

Reduce human errors by extending automation to business applications • e.g. Patch operating systems on application clusters

Server Automation leverages Endpoint Manager’s “Out-of-the-Box” content and simplifies re-use of customer’s best practices

Supports creation of new virtual machines from templates and ISO images

Provides the ability to manage instances and profiles for WebSphere Application Server, IBM DB2 and SQL Server

IBM Endpoint Manager for Server Automation: Enables users to perform advanced server management, including custom task sequencing—without the need for programming skills.



Create a new online shopping service instance and add to pool

Automation Plan Steps: (sequence of fixlets, tasks, baselines)

1. Create VM (server A for database)

2. Install DB2

3. Create DB2 instance

4. Create VM (server B for web app server)

5. Install WAS

6. Patch WAS

7. Install Online Shopping web application

8. Start DB2 instance

9. Create DB to support web application

10.Configure Online Shopping app to use DB

11. Add Online Shopping Service to pool

WAS

DB2

Online Shopping

WAS

DB2

Online Shopping

WAS

DB2

Online ShoppingWAS

DB2

Online Shopping

Online Shopping Service Pool

Online Shopping Service Instance

server B

server Aserver A

server B

server A

server B

Server Automation Plan - Example

WAS

DB2

Online Shopping

Automation Plan: Expand Online Shopping Service by Deploying Another Instance of Online Shopping Web Application:

We’ll see a similar Automation Plan in the demo - DayTrader



Orchestration

Network ManagementNetwork Management

Endpoint Management

Endpoint Management

Application Performance Monitoring

Application Performance Monitoring Usage and Accounting Usage and Accounting Storage ManagementStorage Management

Workload Optimized Cloud

Orchestration uses other domains to deliver services

Endpoint Management will be leveraged by SmartCloud Orchestrator for Patch and Lifecycle management. Also for configuration compliance

1. Analyze Configuration settings on any Endpoint

2. Update software configuration on any Endpoint

3. Enforce configuration compliance on any Endpoint

Endpoint Management Positioning With Cloud

SmartCloud Orchestrator

SmartCloud Provisioning



Current Customer Engagement - United Parcel Service (UPS)

“Server Automation is exactly what we need!”

• UPS has a Homegrown solution that they are finding difficult to maintain.

• They need to drive an ordered sequence of patching/updating a Client/Server application

across many endpoints in what they call a “Site”.

• Each site has 1 Database Server, 1 Application Server and roughly 100 client computers.

They need to perform these process several times each month with Endpoint Manager: • Upgrade the DB server • If successful, upgrade the Application server• If 1& 2 are successful upgrade the Client workstations • If any Failures occur, stop further updates

Other requirements: • Scheduling• Targeting by custom computer property• Download/pre-cache updates and save automation plans as templates for each “Site”



IEM for Server Automation - Screen shots


IBM Endpoint Manager Example Automation Plan

19

Server Automation Plans are setup, configured, and run through the Endpoint Manager Console, driven by interactive wizards.


IBM Endpoint Manager Adding Steps to a Plan

20

Automation Plan steps are based on Fixlet messages, the same policies that are used throughout Endpoint Manager


IBM Endpoint Manager Select Targets Individually or by Group

21

All the usual targeting and information from Endpoint Manager is available in Server Automation


IBM Endpoint Manager Targeting Servers by Property

22

Endpoint Manager actions can be targeted by properties of the target, and each agent will determine if it meets the target property for applying the automation plan actions.



More Screen Shots


IBM Endpoint ManagerAutomation Plan UI – viewing steps in an automation plan


IBM Endpoint ManagerAdd Step UI – adding steps to an Automation Plan


IBM Endpoint ManagerAutomation Plan Take Action Dialog – specifying targets


IBM Endpoint ManagerParameterized task in the regular TEM UI


IBM Endpoint ManagerAutomation Plan Take Action Dialog – specifying parameters



Automation Plan Action History – status of running automation plan

Technology

IBM Endpoint Manager for Server Automation (Overview)