IBM Connect 2014 KEY102

KEY102:
IBM Messaging and Collaboration: Innovations and Priorities for
Today and Tomorrow

Kramer Reeves
Director | Messaging & Collaboration Solutions

Scott Souder
Program Director / Sr. Product Manager

IBMs statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBMs sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the users job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

Please note...

Now, many of you know that I love to run. If anyone want to go, I generally start early (I regularly travel with a headlamp) and the only place I haven't been able to run one visit to an emerging market location where the wild dogs were too dangerous for me to risk leaving the hotel. Otherwise, I always run

But my running has evolved....at one point, years ago, I was a sprinter, (well, moreso in swimming but to a degree in running, also)

Later on, I stopped short races, and moved to longer and longer races....10k's, 1/2 marathons, marathons, and over the past five years, ultra marathons.

Recently, I actually returned to sprints again, doing 5ks' and shorter races.

What's the point? That this is the type of flexibility we need in our thinking about software. We need to think long but act now, prepare for and strategically think about an impact that will last 5 years or more...but move lightening fast

So, it's both a sprint and a Marathon when all is said and done. And that combination is possible.

So let's get going

(pic of Usain Bolt)

Life's
WorkRepeatabilitynMain Point:

Essentially work is made of two types of activities. Repeatable and Non (or barely) repeatable. For the repeatable activities the IT industry has done a reasonable job of codifying the steps needed to complete those actions into business process applications

But much of our work today, in fact most of it is not repeatable and, much of this work, the long-tail, it's called, is done with email and spreadsheets.

Well, the world is changing.....sort of.

Email will still be a primary vehicle to communicate both a) actions and b) important information.

However, can we do anything more with the important actions that we receive? And how do you receive actions? a phone call? a Sametime or chat? in a meeting?

Your mind is for having ideas, not holding them.

David Allen

Eric Mack

Main Point: One of the best sellers from a few years ago that I like to remind folks to read is Atul Gawande's "The Checklist Manifesto". It describes how as technology (and medicine, in his case) have advanced, our minds are not able to keep up with the dizzying options of completing our work. We still have to remember what to do next in the non-deterministic activities.

In the world of office productivity, we still try to remember what we owe people and what we asked people to do for us

Productivity Apps Stay on Task

OmniFocus 2

Todoist: To-Do List | Task List

Taasky Beautiful, Simple and...

Wunderlist To-Do & Task List

2Do: Tasks Done in Style

This Week - Reminders

Clear+ Tasks & To-Do List

Finish

Notebooks 7

AnyList Grocery Shopping

CARROT To-Do

ToDo To-Do & Task List

Procraster Get Started

Any.DO Task & To-do List

Weave

Do it (tomorrow) HD

Tick Customizable To-Do, Reminder

Due super fast reminders

Notesfile

ListBook

2 Days

S. Valley is investing

Skills are sharpening

IBM Bring it on!

All based on design thinking...

One Touch dial-in app example

Productivity Apps Take Note

Evernote

Awesome Notes

Recordium pro voice record

Elements for Dropbox

Notability

Fetchnotes

Byword

CaptureAudio & Notes

Vesper: Elegant Notes

Wunderlist - To-Do & Task List

Skitch Snap, Markup, Send.

Drafts

Scratch Your Quick-input Notepad

Simplenote

Core Practices of IBM Design Thinking

Looks the Same, Works the Same...

SmartCloud Notes webiNotes 9 Social EditionSametime Notes 9 Social Edition

Connections

Docs

C-Suites Confirm: Socially Enabled Businesses to Expand
4,183 C-level Interviews

CXOs want to put the components of a social business and smarter workforce in place

Source: IBM C-Suites Study, Oct 2013

http://www-935.ibm.com/services/us/en/c-suite/csuitestudy2013/

The money has to go where the market goes: Social, Mobile, Analytics, Security...

Steve Mills

January 23, 2014 |

http://bits.blogs.nytimes.com/2014/01/23/ibm-happy-to-be-rid-of-low-end-server-business/

Delivering a Market-leading, Integrated Portfolio

SocialNetworking

Meetings DocsMail Chat Content

XPagesIBM Connections platformIBM Connections SDK tool-kit

GA8

cEUROPEAN DATA CENTER
OPEN FOR BUSINESS!

Delivered on the SoftLayer platform

SoftLayer manages more than 100,000 devices for 21,000 customers in 140 countries!

Amsterdam:
30-Sep 2013

17 Jan 2014

ibm.com/press

IBM Commits $1.2 Billion to Expand Global Cloud Footprint

Builds a Massive Network of Local Cloud Hubs for Businesses Worldwide with 40 Data Centers Across Five Continents

SoftLayer, an IBM Company

21,000 customers

22,000,000 domains

Global private network

100,000 devices

MSPRapidly develop and deploy value-add services or resell SoftLayer services

SaaS/ISVRapidly build and deploy internet-scale applications on reliable high-performance platform with expansive API support

System IntegratorsTap Into cloud to develop, test, and deploy innovative, high-performance applications

High-value, cloud solutions within a high-performance global footprint to help you accelerate delivery of cloud and managed services at lower cost and complexityFaster access to broad range of solutions: hardware, operating systems and networkRapidly launch partner-enabled applications with robust API supportC313 data centers

17 network PoPs

Visit Showcase or Stop by BP Cafe

Visit online:
www.softlayer.com/ibmpartners

SoftLayer is one of the largest cloud infrastructure providers in the world with more than 100K devices under management for 21,000 customers in 140 countries.

Their software automates every aspect of IaaS enabling it to deliver one of the industry's broadest and highest performing cloud platforms.

SoftLayer's support for public, private and hybrid networks enables a unified cloud platform service which easily integrates different architectures including x86 virtual machines, Bare Metal Dedicated servers and turnkey customer-dedicated Private clouds.

Their triple redundant, global network has 17 points of presence and 13 data centers allowing quick access to transport data from on delivery center to another, free of charge. This is a unique capability among cloud providers today.

SoftLayer offers a variety of different Partner relations for MSP, ISVs, Sis, Telcos and others. Choices include Reseller, Strategic and Hosting relationships designed to fit the right business model for business partners looking to expand and provide value-add, high performance capabilities to their customers.

We invite you to stop by Booth C3 in the Solution Center to learn more about what SoftLayer can do for your business.

2013 DeliveredSoftLayer acquisition

Significant service update in September GA8

Web experience on par with on-premises iNotes 9

Notes password sync when changed via browser

Journaling for mail delivery and Notes session logging

Custom forms extension forms files in web

Additional SPAM management options

Mobile: Traveler upgrade, BlackBerry 10, iOS To Do's, Out-of-Office

SmartCloud Notes

2014 Under consideration Partial mail file data transfer

Group calendar support in web

ActiveX support for Internet Explorer in web

Auto-save in web

Local archiving support in web

Integration with Files for attach/detach

View attachments in web

Embedded Experiences support

Support multiple administration roles

SmartCloud Notes

60+ Partners Certified in SmartCloud Notes Onboarding!

2456594

9.0.1

DEPLOY IT!

Abbreviated datesSocial Theme: cleaner, more modern look, adopted across IBM product line for UI consistencyEmbedded ExperiencesShortcutsGroup By
and
Show BeginningEnhanced SearchIBM Notes 9
Social Edition

Embedded Experiences
Work without switching context...stay focused

NOT this...


...THIS!Download the file directly from within mailSee the latest and add additional comments


...or even THIS!Approve or Reject from within mail

My 9.0 Favorites...

Discover page

Click on URLs in edit mode

Quick Find

Group by Date

Sticky auto-sort for Date columns

Snippets (Show Beginning of Message)

Single-click access to Mail, Calendar, Contacts...

Rolling Calendar view (additive weeks)

Weekly Planner view

Category colors

Add Sender to Contacts

Reply to All from Sent folder

Paste as Plain Text

Shortcut key (Ctrl-R / Ctrl-Shft-R)

Apple Mac Cocoa support

Open mail database performance improved by 20% of first time open (>23% in 9.0.1!)

Open mail database subsequent opens improved by 5%

Subsequent Notes start-up time improved by 6%

Opening an email document is improved by 5%

Switching tabs improved by 3%

IBM Notes 9
Performance improvements

Customer Sessions at Connect

CUST115 JB Hunt
Transporting Email to Mobile Users with IBM Notes Traveler at JB Hunt

CUST102 Nationwide
Nationwide: Tips and Techniques for deploying IBM Notes Managed Mail Replica (MMR)

CUST121 Princess Cruises
IBM SmartCloud for Social Business Hybrid Model Showcase at Princess Cruises

CUST104 SMC Corporation of America
IBM Domino 9 XPages at SMC Corporation: See how XPages can drive
business forward

Thought Leaders' Reaction

IDC names IBM the leader in social software for the
4th consecutive year

Forrester IBM was cited as a leader in The Forrester Wave:
Cloud Strategies of Online Collaboration Software Vendors, 3Q 2012

Ovum New versions of IBM Notes and Domino show Microsoft the way forward...

MDW IBM reveals a slick, modern user interface that embraces social collaboration with Notes 9...

2013Domino Designer and Domino 9.0Server-side JavaScript debugger

XPages developer productivity enhancements: content assist,
hyperlinking, hover help

XPages extension library incorporated into platform, including:Additional rich controls

Mobile controls

XPiNC enhancements

Calendaring & Scheduling APIs

Domino Designer and Domino 9.0.1Mobile runtime re-based on Dojo 1.8.3

New mobile events: Orientation Change, Resize Change, Transition Change

XPages are now fully accessible (WCAG 2.0 AA and Section-508 compliant)

XULRunner upgraded to 10.0.6

Simpler process for consuming web services

OpenNTFXPages Social Enabler merged into Social Business Toolkit SDK

Twitterbootstrap4XPages

Application Development

Over 7,000 copies sold worldwide

Translated to Chinese

Biggest selling IBM Press application development book ever!

Domino Designer and Domino 9 build on the success for AppDev in the 8.5.x stream. The fact that we XPages provides a much more extensible runtime framework and Domino Designer an extensible IDE has allowed the IBM development team to deliver new capabilities at a faster pace.

Productivity enhancements like an XPages server-side JavaScript debugger, source editor content assist and the huge infusion of rich web and mobile controls means developers can modernize existing or develop new applications even faster than before.

For 9.0.1, we not only had a sharp focus on quality but also on mobile. Moving up to Dojo 1.8.3, adding new mobile events and other mobile enhancements not only gives developers more capability but sets the stage for future enhancements.

As you know, we have used OpenNTF (our open source community for Domino developers) to get new capabilities into developers hands more quickly than we could through product releases. Merging Social Enabler with Social Business Toolkit SDK means we have one set of assets for developers building social business applications. Twitterbootstrap4xpages helps developers realize value of responsive web design especially for tablets.

New! Fresh! Dynamic!

THANKS: Oval Business SolutionsChristian Guedemann (@guedeWebGate)

Bruce Elgort (@belgort)

Per Lausten (@perlausten)

Martin Rolph (@MartinRolph)

Niklas Heidloff (@nheidloff)

Social channels and presence:Youtube: http://www.youtube.com/user/OpenNTF

Twitter: https://twitter.com/openntf

Facebook: https://www.facebook.com/openntf

...the spirit of sharing so
that others can benefit...

It's done, and it wears
new clothes!

Domino Delivers Modern, Mobilized Applications

BEFORE

AFTER

On the left, we see 2 screen shots of Notes and Domino applications from the 90's. These applications provided a lot of business value when first created and at the time, one could consider them visually compelling. Today, those applications deliver a lot of business value but could in no way shape or form be considered visually compelling.

Today, customers demand a modern compelling web user experience. IBM Domino with XPages delivers what users want and in fact expect. Web developers can now build applications that deliver a UI that improves usability and productivity be it on a desktop, tablet or smartphone.

Domino Applications Built with XPages Mobile

Hendricks Regional HealthUsing XPages to improve staff scheduling and communication, mobile access to field protocols for EMTs, an insulin drip calculator and more

Click Link to case study

Imaging Business Machines, LLCUsing XPages to modernize existing business applications


VCC XPages mobile controls provide mobile access to VCC's Endeavor project management solution


SMCXPages plus Teamstudio Unplugged allows employees to perform energy assessments offline with their mobile devices

IBM Domino Applications in the Cloud
Whats coming

An expressway for bringing Domino Applications to the cloud New or existing customer applications

ISV solutions

Leveraging the IBM SoftLayer cloud infrastructureAutomated, Highly Available

Worldwide data center footprint

Pay per use and scale as needed

Work with ISSC and IBM Business Partners to customize and manage

Based on

"IBM SoftLayer allowed QDiligence to quickly stand up an optimized cloud-based infrastructure for our Domino-
based corporate directors and officers questionnaires solution." Russell Maher | Principal, QDiligence

Application Development

2014MobilePervasive access to Notes/Domino data from your smartphone or tablet device

Responsive design realize true vision of build once, run anywhere

Developer productivitySupport new XPages controls in Domino Designer

More easily integrate with disparate data sources

CloudLeverage Platform-as-a-Service for Domino Applications

SmartCloud Enterprise today SoftLayer, soon

SocialEmpower users of Domino applications with social services

Extend Domino applications in social containers with XPages

Application modernizationProtect your investment in Notes/Domino

For 2014, our themes built on top of what we are doing today.

We want to build upon some of the foundational work done for XPages mobile in 9.0.1. As mentioned earlier, response web design is becoming the standard approach for building web applications. Since it allows the application to automatically adapt to the form factor, it really does realize the true vision of "build once, run anywhere." I think its safe to say you will see more XPages mobile innovation showing up on OpenNTF in the not too distant future.

As always, we want to improve your return on investment and improving developer productivity certainly does that. We will continue to deliver new features for Domino Designer be they core XPages controls or simplifying how one uses various data sources.

As with the rest of the portfolio, cloud is front and center. Not only are we going to transition Domino from running on SmartCloud Enterprise to Softlayer, we are also looking to improve how Domino applications can be leveraged from our SaaS offerings.

Customers and partners alike are seeing how Domino applications benefit from social capabilities. Be it expertise discovery from someone's profile, spreading knowledge through file sharing or improved task notifications through activity streams, bringing Domino applications together with Connection's empowers users. Our goal is to improve a developers ability to consume social application services and extend the reach of Domino applications into social containers.

And as always, we protect your investment. Giving you ways to modernize applications which have given you 20 + years of value, means you can another 20+ years of returns.

1H (9.0)Notes Traveler 9 available on IBM i

Support for Microsoft Windows Phone 7.5/7.8 and 8.0

Support for Microsoft Windows RT/Pro Tablet

Support for BlackBerry 10 devices

2H (9.0.0.1)Out-of-Office support

MDM APIs

Smart Forward/Reply

Prevent copying

Updated contact display

Traveler 9 in 2013

Contacts on iOS

MobileIron on Android

New options for securing Traveler dataEnhanced attachment security

MobileIron integration

IBM Notes Traveler 2014 Strategy and Priorities
Traveler on iOS

Full Notes Traveler iOS client

Solution for those who need/want to move past current implementation limitations:Security: Fully containerized client

Single App: No bouncing to other apps for common tasks: Domino Encrypted Mail

Prevent Copy

Out of Office

Calendar: Address Domino incompatibilities with iOS calendar app

Domino specific features not available in on board apps:Mail: two way draft folder sync, optimized mail search and sort

Calendar: free time search, delegation, to dos integration

Contacts: Domino specific fields & lookups

Cross app integration with Connections & Sametime (Sametime presence, direct Connections actions)

Still provide integrated work & personal experience expected by iOS usersMultiple mail, calendar, contacts accounts accessible via a single app

IBM Notes Traveler 2014 Strategy and Priorities
Traveler on Android

2014 Targeted EnhancementsModernized Phone UIOptimized Mail Search and Sort

Fully Containerized ClientTraveler Contacts App!

Features, Features, FeaturesTrash Sync

Reply State Sync

Search Mail on Server

Smart Forward/Smart Reply

Calendar Free Time, Delegate, Counter

Cross App Integration (ST Presence, Connections)

Personal/work integrationCalendar import/export

Android Client taken to new heights!!

Action Bar and Navigation Drawer

Simplified Multi-select

Folder Slider

Productivity enhancementsSync trash folder

Response indicators in inbox

Sending S/MIME encrypted mail

Integrated collaboration suiteSametime awareness

Integration with Connections (Files,
Communities, Activities)

Enhanced Support on Windows PhoneCalendaring, ToDos

Improving Traveler SecurityMDM integration

DLP enhancements

Certificate-based authentication

Additional Traveler Priorities for 2014

NEW Android experience

NotesDeploying OpenSocial components easier than ever

Delete or modify existing online meeting links in calendar invitations

Improvements to type-ahead drop down box

Notes Browser Plug-in enhancement to enable access to shared mail (group mail-in and applications utilizing mail design) databases

iNotesAutoSave messages to Drafts folder

Admins can now enforce a preference setting to allow or not allow attachments based on company policy

Mail, Calendar, Contacts and Preferences are now accessible (WCAG 2.0 AA and Section-508 compliant)

Improved deployability of the iNotes ActiveX control, which now supports deployment on standard desktops (locked down machines)

IBM Notes and Domino 9.0.1
Social Edition

Domino server installation and XPagesDomino server install and XPages, now fully accessible

IBM mail support for Microsoft Outlook 2013 (Limited Availability)

Notes TravelerSet Out-of-Office status while on-the-go from your iOS or Android mobile device

Enforce a Prevent Copy of Messages restriction on iOS and Android devices

Now add meeting details to calendar entries on all Traveler device types

Like iOS and Android, attachments and inline images are now supported on Windows Phone/RT platforms

IBM Notes and Domino 9.0.1
Social Edition

GA'ed
on
29-OCT

IBM Notes 9.0.1 Browser Plug-in

Integration of MUMA (Multi-User Migration Utility)No longer need to uninstall prior version to install Notes Browser Plug-in

Seamless migration of data

Support Microsoft Windows XP, 7, 8, 8.1

Internet Explorer 11 on Windows 7, 8.1

Firefox 24 ESR

Allow opening mail template-based applicationsNew checkbox to disallow opening, if desired (database properties)

Support all the workflow with mail-in databases

IBM SmartCloud support

Properly handling locked-down desktop environment (e.g., Internet Explorer security settings)

Fix @IsNotesBrowserPlugin to work in an Evaluate

Allow specifying a browser to use for Notes Browser Plug-in via notes.iniNOTES_PLUGIN_DEFAULT_BROWSE=

Change to use Internet Explorer, if default browser is not supported for Notes Browser Plug-in (e.g., Google Chrome)

IBM Provides Choice for Client Experience

What's next?

What about Notes.next ?

Candidates Choice, Interop, DelightersNotes on Apple Mac 64-bit OS X

Run rules on existing email messages

IBM mail support for Microsoft Outlook 2013 GA

Local archiving for SmartCloud Notes web

Invitee can forward a meeting invitation as an invitation

Delegate Calendar without delegating Contacts

Display Internet addresses instead of Notes addresses

Simplified archiving and mail clean-up

Simplified search user interface

Improved calendar interoperability with Microsoft Exchange

Notes Application Virtualization

VMWare ThinApp, Micrsoft App-V, Spoon Technology

Encapsulates application from underlying operating system using a virtualization layer; allows local execution and integration with the OS without needing to be installed

Simplifies initial deployment and subsequent updates (e.g., FixPacks, enables easy piloting of new versions, etc.)

A number of large companies are piloting the use of Application Virtualization for their Notes and Notes Browser Plug-in deployments

IBM has announced full support for application virtualization as part of the development process via a white paper published in late-2013

http://www.ibm.com/developerworks/lotus/documentation/notes/notesvirtualization/

OK, what's really next?

Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/

We waste a lot of time at work...

Organizations lose:$1,250 per user in annual productivity because of time spent dealing with spam

$1,800 per user on unnecessary emails from co-workers

https://www.atlassian.com/time-wasting-at-work-infographic

http://www.keyorganization.com/time-management-statistics.php#email

Organizations lose around:$1,250 per user in annual productivity because of time spent dealing with spam

$1,800 per user on unnecessary emails from co-workers

$2,100 - $4,100 per user due to poorly written communications

(According to Tom Pisello, ITBusinessEdge.com, Dec-2008)

http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/

16 minutes spent refocusing after handling incoming email...every time I check my inbox

304 weekly business emails received on average50% can be deleted or filed

30% can be delegated or completed in less than two minutes

20% can be deferred to your task list or calendar to handle later

9 hours spent per week by employees searching for information

36 times, the average employee checks their email in an hour

IBM Mail Next
Focus on work, not your inbox

IBM Mail Next...FAST search

TUNE-IN the important, TUNE-OUT the yammering

OPTIMIZED for mobile, web

DELIVERED in the cloud

Can I have it now???

Empowered mail that helps you:Focus on your top priorities

Find anything in your inbox or archive

Dominate your action items

Charlene Li, Analyst
Founder, Altimeter Group

Support for a revolutionary new work experience that delivers peace of mind for employees, allowing them to focus on real work versys an inbox.

Sequoia fixes the problem of trying to do today's job with yesterday's tools.

Sequoia gives me back control of my life. All the stuff that I defer out my inbox throughout the day and process between the hours of 6:00PM and 10:00PM, robs me of my family/private time. Sequoia changes that by helping me stay focused on what's important throughout the day instead of accumulating email debt that has to be paid back at the end of my work day.

The horribly disruptive and overwhelming flow of content that finds its way into my inbox sets the table for me or any professional knowledge worker to become horribly disorganized and terribly inefficient. Sequoia address these problems in at least four ways; Sequoia keeps me from:Being bogged-down with a flood of email

Losing or failing to find important information

Missing critical dates

The dread of being behind at the end of the day

Where email was once arguably the primary communication and collaboration tool for knowledge workers, now it is being challenged and shaped by a world of tweets, text messages, and Pinterests. Professional workers, however, lack the robust tooling and support to recall content or messages needed to do their job. Employees are often exhausted by the continual effort required just to keep up with the scatter and flood of information it takes to be a productive employee and/or leader in today's business world.

IBM customers want a more optimized and responsive email experience for business. Companies have many choices when it comes to email. "IBM mail next" resolves this problem by helping professionals determine where focus needs to be applied; by providing the professional with capabilities to find and take action on virtually anything that lands in the inbox; and by providing choice in a contemporary experience that is optimized for mobile devices and web browsers.

Let's take a look...

My calendarMy dashboardShow me what's nextOthers owe meI owe othersImportant to me!

Go to my inboxFlip to reveal meeting detailsWhat needs my attention?Hover and click (or gesture on mobile device)

Mute a thread or conversationTeam analyticsWhat's new?

Team analytics

Easily share content with a communityIn-line attachment previewPowerful, faceted search

1

2

IBM Mail Next Two Mandates

A system that works for me...

Find stuff

Prioritize stuff

Do stuff

A place we love working in for 10+ hours a day

A new, cloud-first, simplified, elegant inbox experience optimized for mobile and web

A set of capabilities to Focus, Find and Do for all content, actions and notifications delivered via email, regardless of source

A place to determine What's Next?

Key Sessions

KEY102 IBM Messaging and Collaboration: Innovations and Priorities for Today and Tomorrow (Kramer Reeves and Scott Souder)

KEY108 IBM Collaboration Solutions Application Development Strategy (Kramer Reeves, Philippe Riand and Mikael Orn)

ID100 What's New in IBM Notes (Scott Souder and Simon Butcher)

ID101 IBM Domino 2013 and Beyond (Saurabh Calla and Scott Vrusho)

ID102 IBM SmartCloud Notes: 2013 and Beyond (Saurabh Calla and David Attardo)

ID103 What's New in IBM iNotes Social Edition (Jeff Foster and Scott Souder)

ID600 IBM Notes Traveler: 2013 and Beyond (Paul Miller and Saurabh Calla)

BOF205 IBM Domino Application Development Soup to Nuts (Peter Janzen and Martin Donnelly)

ppt template thank you 1-01.png

@sssouder
[email protected]

www.sssouder.com

ibm.co/kramer

@kramerreeves
[email protected]

Blog

Blog

Copyright IBM Corporation 2014. All rights reserved.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM, the IBM logo, ibm.com, IBM Notes and Domino, IBM Sametime, IBM SmartCloud, IBM SmartCloud for Social Business and IBM Connections are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or ), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml

Other company, product, or service names may be trademarks or service marks of others.

Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

Acknowledgements and Disclaimers

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