Innovation Africa Digital (IAD) Summit 2014

The Gambia, 25th-27th March 2014 Extensia’s annual flagship event, The Innovation Africa Digital (IAD) Summit, was supported this year by the Ministry of Information Communication & Infrastructure (MOICI), The Gambia. Recognised by many as the most valuable Telecoms and ICT Business summit in Africa, IAD 2014 attracted over 255 international policy makers, regulators, service providers, major end users and solution providers. Attendees came from 54 countries with 39 of these being across Africa. Leading experts and practitioners delivered an innovative blend of interactive workshops, keynote presentations and panel discussions to add even more value to the high level networking and facilitated business meetings which took place throughout the three days of this intimate gathering of key decision makers. The theme of the summit, ‘Towards Service Excellence’, covered all aspects of service quality and customer experience with discussions ranging from: Finance and Investment; Quality Assurance; Regulatory Excellence; Network Optimisation and Performance; Knowledge Management; Cyber Security; Outsourcing; Licensing and much more. The intimate nature of the summit combined with the breakout ‘Master-Class Workshops’ meant delegates had the opportunity to explore the issues most relevant to them, in depth and leave with valuable connections and insights to help them implement improved strategies. As usual, IAD 2014 supported the sustainable growth of Africa’s Telecom and ICT ecosystem with delegates making a firm declaration to put Service Excellence at the heart of all development plans, following a rousing call from the Summit Knowledge Partners, Analysys Mason, to ensure a clear focus on improving quality for the good of the end user, for the good of the service provider and for the good of the great Continent of Africa in positioning itself as a viable business partner in the International Business Community. The charts below show a breakdown of delegates by region, country, sector activity and job title.

The summit was very informative and the networking was outstanding. The NCC delegates want to thank Extensia for a job well-done.

Nigerian Communications Commission, Nigeria

MOICI Gambia

IAD 2014 Representation by Region and Country

IAD 2014 Attendance by Industry Sector

2% 10%

8%

75%

5%USA

UK

Europe

Africa

Asia

6%

25%

12%7%9%

30%

11% Academic

Comms Service Provider

Finance /Consulting

Policymaker

Regulator

Solutons Provider

Other

ZimbabweUSA

UKUganda

UAETunisia

TogoThe Gambia

TanzaniaSwaziland

SudanSouth Africa

SomaliaSierra Leone

SenegalRwanda

Republic of South SudanNigeria

NigerNetherlands

MoroccoMauritania

MaliMalawiLiberia

LebanonLatviaKenya

ItalyIsrael

IrelandIndia

HungaryGuinea-Bissau

GuineaGhana

GermanyGabonFrance

EthiopiaEquatorial Guinea

DubaiDRC

CyprusCAR

CameroonBurundi

Burkina FasoBotswana

BeninBelgium

AngolaAlgeria

0 10 20 30 40 50 60

No. of Attendees

IAD 2014 Attendance by Job Title

IAD 2014 Attendance by Industry Sector

44%

22%

21%

3%

10%

Minister /VP /Director C-Level Head of /Manager Advisor Other

6%

25%

12%

7%9%

30%

11%

Academic Comms Service Provider Finance /Consulting Policymaker

Regulator Solutons Provider Other

IAD 2014 Representation by Region and Country

USA2% UK

10%

Europe8%

Africa75%

Asia5%

USA UK Europe Africa Asia