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Toronto, June 6-7 2016

Humanising Cognitive SystemsLuis Suarez

#SocBiz & Digital Transformation Adviser

@elsua || http://www.elsua.net

https://www.youtube.com/watch?v=NX8y9T1MaP4

If robots are the future of work, where do humans fit in? (Zoe Williams)

Source - http://kcy.me/2d4mk Ilustración por Matt Kenyon

‘Technology is morally neutral until we apply it’ - William Gibson

Source - https://twitter.com/gleonhard/status/688332112429236224

Knowledge is power …

Source - http://kcy.me/2d4mm … and yet …

Employee Engagement …

Source - http://kcy.me/1d1it (Gallup - 2013)

… Number #1 Business Problem Today!

Happiness at Work

• Results

• Relationships

(Alexander Kjerulf - CHO)

Source - http://kcy.me/25zcd

Humanising Cognitive Systems“A dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology” - @jonhusband

Source - http://kcy.me/23xqx

Augmenting human capability …

Source - https://www.flickr.com/photos/festivalcontato/15251268051/

Through Learning … #PKMastery

media literacycognitive load management

sense-makingsocial intelligence

* Institute for the FutureFuture Work Skills 2020

Source - http://jarche.com/pkm-in-40-days/

… Personal Knowledge MasteryPersonal – according to one’s abilities, interests & motivation.(not directed by external forces)

Knowledge – understanding information and experience in order to act upon it.(know what, know who, know how)

Mastery – the journey from apprentice to disciplined sense-maker and sharer of knowledge.(masters do not need to be managed)

jarche.com

The Network Learning Model

Openness - Social networks as new operating model

Working Out Loud

Transparency & Trust - Communities

Default to Open - Removing Frictions

Source - http://kcy.me/2d4yi

Clarity - Task Management & Collaboration

Real time collaboration

Purpose - Make a better world …

Technology, the key enablerSource - http://kcy.me/2d76q

Caring

Improving the employee experienceSource - http://kcy.me/2d4z2

Empathy

Nurturing business relationships

Source - http://kcy.me/2d4yp

Humanising businesses, re-engaging the Workforce

Augmenting the human capability of employees by communicating and collaborating through social networks and communities

Source - https://www.flickr.com/photos/ibm_media/15830951782/

Working smarter, not necessarily harder …

… through Assisted Intelligence

Source - https://www.flickr.com/photos/slightlyblurred/9235803926/

Toronto, June 6-7 2016

Humanising Cognitive Systems

Luis Suarez@elsua