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5/3/2012 1 How to Use Email Marketing More Effectively aheadWorks Anastasia Harlamova May 3, 2012 Introducing Magento Go Launched February 2011 Ready-to-use professionally designed themes CSS-based theming approach Inline and importable translations Drag-and-drop layout editing Out-of-the-box payment gateway integrations Expand your store with Trusted Extensions Professional web design services from partners

How to Use Email Marketing More Effectively

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Email marketing improves traffic to your Magento store and helps increase sales from your existing customer base.You will learn: 1. Best practices for subject lines2. Setting up the "From" and "Reply To" fields3. 10 tips for improving the open rate of your next newsletter4. How to avoid spam filters

Citation preview

5/3/2012

1

How to Use Email Marketing More Effectively

aheadWorks Anastasia Harlamova

May 3, 2012

Introducing Magento Go

Launched February 2011

Ready-to-use professionally designed themes

CSS-based theming approach

Inline and importable translations

Drag-and-drop layout editing

Out-of-the-box payment gateway integrations

Expand your store with Trusted Extensions

Professional web design services from partners

5/3/2012

2

Agenda for Today’s Webinar

Introduction

- About Magento and Magento Go

- About aheadWorks

How to Use Email Marketing More Effectively

- Best practices for subject lines

- Setting up the "From" and "Reply To" fields

- 10 tips for improving the open rate of your next newsletter

- How to avoid spam filters

Questions & Answers

Yes, this webinar is being recorded.

The recording and the slides will be

available online later.

About aheadWorks

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About aheadWorks

Best Practices for Subject Lines

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Best Practices for Subject Lines

• 7 Key Rules for Good Subject Lines

• What You Should Avoid in Subject Lines

• Real Examples of Best and Worst Subject Lines

7 Key Rules for Good Subject Lines

№1

Use no more than 50 characters

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7 Key Rules for Good Subject Lines

№2

Tease your readers

7 Key Rules for Good Subject Lines

№3

Make your subject line single-minded

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7 Key Rules for Good Subject Lines

№4

Tell - don’t sell

7 Key Rules for Good Subject Lines

№5

Test your email through spam checker

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7 Key Rules for Good Subject Lines

№6

Find inspiration in your own inbox

7 Key Rules for Good Subject Lines

№7

Send a series of newsletters

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What You Should Avoid in Subject Lines

• Help, Percent off, and Reminder

• Free, Sale

• Misleading

• Exclamation marks

• All capital letters

Real Examples of Best and Worst Subject Lines

1. Final reminder for complimentary entry to attend the West Freelands BCI Cluster Conference 2006

2. SALE ends soon - up to 50% OFF all bras!

3. Help Baylor create the ideal college experience

4. World Shopping Offers 100% Commission Up Front

5. Renewal

1. aheadWorks Sales & Marketing Newsletter

2. Eye on the aheadWorks Updates

3. Your April Website Stats

4. Updated Time Zones & Log On Information

5. MotorCycling Magazine Reader Survey

Worst Open Rates (1%-14%) Best Open Rates (70%-92%)

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Setting up the "From" and "Reply To" Fields

Setting up the "From" and "Reply To" fields

In the “From” line, you can use:

- Your name

- Your company name

- Your name and your company name

- Representative name

- Your location

- Your website domain

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Setting up the "From" and "Reply To" fields

In the “Reply To” line, you can use:

- Your business email address

- Special email address, e.g. [email protected]

10 Tips to Make Your Subscribers Open Your Next Email

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10 Tips to Make Your Subscribers Open Your Next Email

1. Target your emails

10 Tips to Make Your Subscribers Open Your Next Email

2. Deliver exclusivity

Subscribers only!

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10 Tips to Make Your Subscribers Open Your Next Email

3. Use an attractive email template

10 Tips to Make Your Subscribers Open Your Next Email

3. Use an attractive email template

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10 Tips to Make Your Subscribers Open Your Next Email 4. Remember the images may be blocked

10 Tips to Make Your Subscribers Open Your Next Email

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10 Tips to Make Your Subscribers Open Your Next Email

10 Tips to Make Your Subscribers Open Your Next Email

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Substitute images with

HTML/CSS

10 Tips to Make Your Subscribers Open Your Next Email

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10 Tips to Make Your Subscribers Open Your Next Email

10 Tips to Make Your Subscribers Open Your Next Email

5. Draw people into the next email

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10 Tips to Make Your Subscribers Open Your Next Email

6. Offer discount in next email

10 Tips to Make Your Subscribers Open Your Next Email

7. Split the coupon code

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10 Tips to Make Your Subscribers Open Your Next Email

8. Include fun

10 Tips to Make Your Subscribers Open Your Next Email

9. Find perfect period between emails

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10 Tips to Make Your Subscribers Open Your Next Email

10. Find perfect time to send

MON TUE WED THU FRI SAT SUN

10 Tips to Make Your Subscribers Open Your Next Email

10:00 – 10:30 a.m. 1:00 – 1:30 p.m.

10. Find perfect time to send

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How to Avoid Spam Filters

How to avoid spam filters

• Main spam filters

• 7 Steps to Avoid Spam Filters

• Common mistakes which result in accidental spam filtering

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Main Spam Filters

7 Steps to Avoid Spam Filters

• Make sure your emails looks reputable

• Set expectations when people subscribe to your list

• Get whitelisted

• Don’t:

- send promotions without getting permission first

- use purchased lists

- hide your unsubscription link

- wait too long before contacting your subscribers

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Common mistakes which result in accidental spam filtering

• Spammy phrases, like "Click here!” or “Once in a lifetime

opportunity!”

• Multiple exclamation points!!!!!!!

• CAPS

• Coloring fonts bright red or green

• Poorly coded HTML

• Few images, no text

Anastasia Harlamova Senior Marketing Manager, aheadWorks

Email: [email protected] Website: www.aheadworks.com

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Questions? (and Answers!)

Be sure to visit go.magento.com/support for other tutorials, articles and videos to help

you get going with Magento Go!