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The European Court of Human Rights was set up in Strasbourg by the Council of Europe Member States in 1959 to deal with alleged violations of the 1950 European Convention on Human Rights. Hear how John Hunter went about creating visibility and value for the public through innovative technology.
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#AIIM14 #AIIM14
#AIIM14
How to Drive and Win with innova0ve ini0a0ves in Government Ins0tu0ons
John Hunter Head of IT
ECHR
#AIIM14
Project Objec0ves Develop and deploy a document sharing and search pla?orm that:
1) Allows more than 5 million site visitors each year to easily search for and retrieve documents from an ever-‐expanding library of over 90,000 ECHR judgment-‐related documents.
2) Has an intui0ve and simple to use user interface that could be used by professionals and the public alike.
3) Leverages ECHR’s legacy investments in SharePoint and OpenText DMS and drives internal efficiencies
4) Mobile ready – responsive design
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Connected and GeZng Faster § More than 2 billion people use the Internet worldwide § Europe leads the world in fixed broadband adop0on with
54% more penetra0on than the Americas
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I.T. consumeriza0on has arrived
§ Consumer web apps proliferate
www.aiim.org/infochaos�
Do YOU understand the business challenge of the next 10 years?
This ebook from AIIM President John Mancini explains.
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IP Traffic (PB) (1)
5
§ Voice -‐ Brown § Online gaming § Web and
other data § Data § File sharing § Video
IP Traffic (PB) (1)
Sources: (1) Cisco Visual Networking Index, 2011 (2) Forrester, Credit Suisse 2012 (3) IDC 2012
Mobile device and tablet penetra0on (1) Enterprise Storage Growth (2)
Data Traffic Growth (1) Business File Sharing Data Growth ( 1)
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However, people are was0ng 0me ReformaZng from mul0ple applica0ons
and documents
Publishing docs with mul0ple
applica0ons
Moving docs from
one format to another
Acquiring archive docs
manually Version control
Search but not finding
Recrea0ng content
Source Information worker survey Forrester Inc.all rights reserved 2009 Q3
$5,710
$5,251
$4,501 $4,201
$3,600 $3,450
$3,300
ROI figures range from 38% to over 600%, depending on whether the
new informa0on or ECM system and or collabora0on is an incremental improvement over an exis0ng one or is an en0rely new system replacing
previously manual processes.
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What’s the catch?
§ The volume and velocity of data is increasing
§ Organiza0ons want to leverage legacy investments
§ There are a prolifera0on devices used § Users demand simplicity
§ Everyone’s interested in improving produc0vity!
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ECHR’s Challenge
§ Jurisprudence § Visitors § Performance load and metrics
So how to manage such a large amount of informa0on and allow for the smooth retrieval of documents?
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www.echr.coe.int
Challenge con0nued…
§ Impact of the Court’s case-‐law
§ ECHR is required to make judgements public and accessible to interested par0es
§ Public obliga0on
#AIIM14 Ref: 3847098
The 3 Pillars of the ECHR IT System
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Ini0al list of candidates
Autonomy
Exalead
Lucene Solr
Microsoft
PolySpot
Recommind
Sinequa
Thunderstone
Vivisimo
#AIIM14
Ini0al list of candidates
Autonomy
Exalead
Lucene Solr
Microsoft
PolySpot
Recommind
Sinequa
Thunderstone
Vivisimo
#AIIM14
Proof Of Concept Study
Autonomy Exalead
Microsoft FAST
PolySpot
Sinequa
Recommind
Vivisimo
Copy of HUDOC Database
Copy of 70 000 HUDOC Documents
Exalead
Vivisimo
MS FAST
PolySpot
Recommind Sinequa
#AIIM14
Candidate Evalua0on
§ Proof of Concept Systems Tested
§ Each Company Sent 106 Questions
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Company Info Estimated Number Customers 20,000+ 250+ Several Thousand 75+ 100+ Number of Developers 1000+ (R&D) 52 Several Hundred 15-20 42
Example Internet Sites
recherche2.assemblee-nationale.fr, bbc.co.uk
skyrock.com, rightmove.co.uk
factiva.com,Scirus.com
frost.com,localtis.info
stapleslink.com,handlesblatt.com
General Features 100% Unicode Compliant Yes Yes Yes Yes Yes All European Languages Supported Yes Yes Yes Yes Yes
Cross-Browser Compatability YesOpera & Chrome not Officially Supported Yes Yes
IE6, FireFox, Safari, Opera & Chrome not Officially Supported
APIs Supported REST, Java, .NET & PHP .NET, Java, PHP & Python .NET & FOMJava, XML-Over-HTTP
& REST - no .NET
Java & .NET (.NET may not support all
SDKs) All APIs Included by Default Yes Yes Yes Yes No: .NET = 1950 € Sort by Arbitrary Metadata Yes Yes Yes Yes Yes
Print Result List & All Metadata YesOnly Through API -1 Day Dev for GUI Yes 1-2 Days Customization Required Yes
OWL & OWL 2 Ontologies Import Yes - via Autonomy
Collaborative Classifier Yes - via Script No - Requires Development Yes Yes - Via GUI & Script OWL Format Changed During Import Yes Yes NA Yes Yes - To OWL-Lite
OWL Export OptionPossible via XSLT Scripting but
not Included OOTB No - Export to XML Only NA Yes Yes
Result List Export Yes - in XML, Excel & PDF No - Only through API No Yes - XML, CSV, PDF & ZIPNo - Only via Reports (i.e.
Admin only) Exact Document Count Yes Yes Yes Yes Yes
Architectural Features Failover Support for Search, Index & Display Roles Yes
3rd Party Software or Hardware Solution Required Yes Yes Yes
Failover Transparent for User Yes Yes Yes Yes No
Load Balancing Support for Search, Index & Display Roles Yes
3rd Party Software or Hardware Solution Required
3rd Party Software or Hardware Solution Required
3rd Party Software or Hardware Solution Required
3rd Party Software or Hardware Solution
Required
FOLB Handled Entirely by Application YesNo - 3rd Party Software or Hardware Solution Required
No - FO integrated but LBrequires HW or SW solution
No - FO integrated but LBrequires HW or SW solution
No - FO integrated but LBrequires HW or SW
solution Hardware Load Balanced Recommended Yes - for Best Performance Yes - for Best Performance Yes - for Best Performance
Only if very heavy load (over 100 000 requests per hour)
Yes - for Best Performance
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Project Milestone § 7th July – Tenders Board Approval
§ Approval to develop with SkyDox for 5 years
§ Framework agreement
§ 25th-29th July – SkyDox Onsite
§ Specification Review, Planning, WireFrames
§ Architectural platform agreed
§ Development architecture agreed – August 2011
§ Solution went live 25 June (9 months total)
§ Cost – 350,000
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Gone from this:
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Gone from this:
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hmp://hudoc.echr.coe.int/sites/eng
To this:
