How the Cloud Fixes Bimodal IT

How the Cloud Fixes Bimodal IT

Jason BloombergPresident

[email protected]

@theebizwizard

Copyright © 2016, Intellyx, LLC

Copyright © 2016, Intellyx, LLC2

About Jason Bloomberg

• President of industry analyst firm Intellyx

• Agile digital transformation thought leader

• Write for Forbes, several blogs, biweekly newsletter the Cortex

• Buy my latest book, The Agile Architecture Revolution


What is Bimodal IT?

• Traditional IT (Mode 1) is slow, focused on reliability over agility, removed from customer

• Fast IT (Mode 2) focuses on agility, takes Agile/Kanban approach, business-centric

• Digital Transformation efforts are driving this splitEveryone agrees this situation is common – the disagreement is

what to do about it

Phot

o Cr

edit:

Est

her J

ason

Pra

tt ht

tps:/

/www

.flick

r.com

/pho

tos/

jaso

npra

tt/


Gartner’s Advice

• Both modes are essential

• Slow, Mode 1 IT should co-exist with fast Mode 2

• If your IT organization isn’t bimodal, it should become bimodal

Vendors of Mode 1 gear pay most of Gartner’s bills

Phot

o Cr

edit:

Din

eshr

aj G

oom

any

http

s://w

ww.fl

ickr.c

om/p

hoto

s/dg

oom

any/


Let’s Poke Some Holes…

• Gartner says: Mode 1 IT shouldn’t focus on agility– But: IT must be agile to

support changing end-to-end digital needs of enterprise

• Gartner says: It’s fine for Mode 1 to take waterfall approach– But: waterfall fails over 85%

of the time! The definition of insanity… Ph

oto

Cred

it: G

eorg

e Co

ller h

ttps:

//www

.flick

r.com

/pho

tos/

devi

lele

phan

t/


Let’s Poke Some More Holes…

• Gartner says: Mode 1 should be IT-centric, removed from customer– But: in the digital world, everyone

must focus on the customer• Gartner says: Mode 1 governance

should be plan-driven, approval based, while Mode 2 governance is empirical, continuous, & process-based– But: traditional approaches to

governance will either slow everyone down or lead to Shadow IT issues

Phot

o Cr

edit:

Nic

McP

hee

http

s://w

ww.fl

ickr.c

om/p

hoto

s/ni

cmcp

hee/


What About Governance?

• IT governance should focus on security, compliance, and alignment with business goals generally– Slow processes for enforcing

slow policies the “scar tissue” holding back agility & innovation

• Dividing security & compliance into “slow” & “fast” a recipe for vulnerabilities & breaches

Security & compliance must be comprehensive to be effective

Phot

o Cr

edit:

Sar

ah Jo

y ht

tps:

//www

.flick

r.com

/pho

tos/

joyb

ot/


But Wait, There’s More…

• Separating slow, “dull” IT from fast, “interesting” IT– Everyone wants to be on

the interesting side!– Leads to morale issues– Very difficult to recruit

new people for “dull” IT

Phot

o Cr

edit:

Ros

s Dun

n ht

tps:

//www

.flick

r.com

/pho

tos/

rdb4

66/


Follow the Money

• Budgets for separate Mode 1 & Mode 2 efforts can squeeze Mode 1 budgets– Carving off part of IT as the

“business-focused” part leads to poor allocation of funds

– The digital mandate requires customer-driven, end-to-end budgeting

Phot

o Cr

edit:

Imag

es M

oney

http

s://w

ww.fl

ickr.c

om/p

hoto

s/59

9374

01@

N07/


Which Mode Uses the Cloud?

• “Traditional” IT now implementing:– Extensive virtualization– Scalable architectures– Managed

services/colocation– Private clouds– Enterprise SaaS

solutions

Fast mode 2, certainly, but what about mode 1?

Phot

o Cr

edit:

Sm

ithso

nian

Inst

itutio

n


Mode 1 Priorities with Cloud

• Reliability– Cloud’s resilience more

reliable than traditional high availability approaches

• Efficiency– Cloud (really, virtualization)

managed utilization more efficient than traditional servers

• Safety & security– Shifting workloads to cloud generally lowers risk

Cloud offers range of modernization options

Phot

o Cr

edit:

Hen

ri Be

rgiu

s http

s://w

ww.fl

ickr.c

om/p

hoto

s/be

rgie

/


Big Mistake: Shifting Digital Away from IT

• Leads to digital efforts disconnected from IT

• ‘Legacy’ systems of record act as limitations

• No effective cooperation between Digital & IT (CDO & CIO for example) Ph

oto

Cred

it: E

rik P

itti h

ttps:

//www

.flick

r.com

/pho

tos/

epitt

i/

Don’t fall for bad bimodal advice!


“Demise” of Enterprise IT Department

• Out:– IT as cost center– IT as gatekeeper, slowing

things down– IT as owner of all technology

• In:– IT as service

provider– IT as

marketplace– IT as facilitator

of security, governance, and access to systems of record

Phot

o Cr

edit:

Bill

Brad

ford

http

s://w

ww.fl

ickr.c

om/p

hoto

s/m

rbill/


Rise of Self-Service IT

• Rise of the ‘citizen’– Citizen integrator– Citizen data

analyst– Citizen developer

• IT empowering self-service across the board

The ‘app store’ model for IT services

Phot

o Cr

edit:

Sal

im V

irji h

ttps:

//www

.flick

r.com

/pho

tos/s

alim

/


Solving Bimodal IT

• Slow, mode 1 IT must transform– At the appropriate pace– If it ain’t broke, don’t fix it

• Transformation more organizational than technological– Transformed IT can still leverage

older technology• Unified, end-to-end IT shares

common technology abstractions

Cloud is a unifier

Phot

o Cr

edit:

And

rea

Alle

n ht

tps:

//www

.flick

r.com

/pho

tos/

sloth

_rid

er/

Jason BloombergPresident, Intellyx

[email protected]

@theebizwizard

Send email NOW to [email protected] to download this presentation

Thank You!

Copyright © 2016, Intellyx, LLC

Technology

How the Cloud Fixes Bimodal IT