How Should Mobile/Cloud Change The Way You Develop And Deploy Processes?

HOW SHOULD MOBILE/CLOUD CHANGE THE WAY YOU DEVELOP AND DEPLOY PROCESSES?

29TH OF OCTOBER 2015ABOUT 11:55 AM

ANDREA CHIAPPEDIRECTOR OF STRATEGY & INNOVATION

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#ECMStrategy @ChiappeAndrea @Systemware

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WHO IS SYSTEMWARE?


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Department Headprocess improvement

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HOW SHOULD MOBILE/CLOUD CHANGE THE WAY YOU DEVELOP AND

DEPLOY PROCESSES?


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1. BI/Analytics2. Infrastructure and Data Center3. Cloud4. ERP5. Mobile6. Digitalization/Digital Marketing7. Security8. Networking Voice and Data Communications9. Customer Relationships10. Industry Specific Applications

Rank

Top Technology Spending Priorities

Flipping to Digital Leadership ‐ 2015 Gartner CIO Agenda Report ‐ Gartner www.gartner.com/cioagenda 1


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Develop a modernization strategy….Assign a team to focus on life cycle planning….


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Business Moments transient opportunities that can be exploited

dynamically with technology.


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start with the digital journey


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MOBILE FIRST


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0

5

10

15

20

25

30

35

40

First Second Minority No Mobile

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36

24

1412

36 37

15

Customer Facing Employee Facing

Gartner, Inc. – Jorge Lopez “Digital Business Key Initiative Overview”

Mobile


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RESPONSIVE DESIGN • Support one application across many devices• Remove Maintenance Burden Across Devices.• Hardware/Software compatibility


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When Contemplating Mobile

• Curate for the device • Structure Information for the Context of the User•Minimize Message Sizes•Design to Survive Intermittent Access•Do You Need to Access Content Online & Offline


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Focus on the journeys of individuals to uncover opportunity.

or things


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Cloud is Increasingly an Option

0

10

20

30

40

50

60

First Option Exception No way Other

10

46

27

15

2

16

55

20

9

1

IaaS SaaS

Gartner, Inc. – Jorge Lopez “Digital Business Key Initiative Overview”


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89% Is Digital Bringing New Types and Levels of Risk?

69% Are Risk Management Investments and Disciplines Falling Behind?

83% Is Agility Increasingly Important Relative to Risk Management?


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No technologies — on-premises or in the public cloud — can ever be considered 100% secure or reliable — especially when users and IT staff are provided a new capability with no guidance on its use or management.


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• Define the data sensitivity requirements and policies appropriate for the different environments

• Interoperability IS A MUST

• Create enterprise controls and policies for customization

When Contemplating Cloud


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Evaluate all deployment options based on your Business Requirements


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One of the Largest Financial Institutions in the World


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