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knowlarity.com
A W S D E V D A Y
Web Scale
Application
ArchitectureN O V E M B E R 1 4 , 2 0 1 6
I N T R O D U C I N G
KNOWLARITY
knowlarity.com
The Future Of Call Center Science is HERE!
About Us
15000 SMB
1 M Calls / Hour Capacity
Largest Cloud Telephony
1 5 0 0 0 + H A P P Y C U S T O M E R S W O R L D W I D E
Knowlarity at a glance
• Market Leaders: We are the no.1 company in emerging markets
• Customer Strength: 15000+ happy customers
• Global Presence: 65+ countries with 15+ offices worldwide
• Strong Backing: Sequoia Capital and Mayfield, two of the most prestigious VCs
• Industry Coverage: Over 25 verticals covered and expanding
• Scale of operations: 4 million calls served everyday
• Recognition: Bagged 75+ awards
• Strength: A diverse culture of 300+ employees
I N T R O D U C I N G
SUPERRECEPTIONIST
knowlarity.com/sr
• Never miss a business call
• Analytics and Recordings
• Follow Ups
• Engagements
Knowlarity’s solution
Customer calls
your businessOur platform
answers the call
Office Team
VoicemailMobile
A S O L U T I O N T H A T I S P O W E R F U L • S C A L A B L E • R E L I A B L E
No CAPEX, Low OPEX
1-1000s of Agents
Security Compliance
Inbound & Outbound
Advanced Analytics
Mobile Ready
The Past & FutureA W S U S A G E C H A R T S
Art by Sarah Merrill
When you have nothing,you have nothing to manage
Re-Architect for loosely coupled
web scale architecture
I T ’ S P U R E S C I E N C E
USERS
WAF
Web Application
FirewallCDN
Cloud FrontElastic Load
Balancer
LamdaKinesisTelephony
Datacenter
CALLS
Auto-Scaling Group
WebServers
Elastic
Cache
MASTER
READREAD
REPLICA
Aurora Cluster
(Multi A-Z)
Analytics RedShift
I T ’ S P U R E S C I E N C E
KinesisTelephony
Datacenter
CALLS
Analytics RedShift
Going Full Server-Less
Lamda
USERS
WAF
Web Application
FirewallCDN
Cloud Front API Gateway Lamda Elastic
Cache
MASTER
READREAD
REPLICA
Aurora Cluster
(Multi A-Z)
I T ’ S P U R E S C I E N C E
Happiness Unlimited
• Dev Ops Is Dead
• QA is Shortened
• Releases are automated
• Developers are excited
• AWS best is reached
• Auto-Scale, Reliable and Analytics
• Faster Development
• Less Code
Next Generation Of APP development is here to stay
T H E F U T U R E I S H E R E
Andrew Carnegie made
steel making industries
Microsoft made desktop
apps to be drag and drop
friendly
AWS Made Web Scale
App Development
Industries
Thanks.
knowlarity.com
