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How do you scale from 0 to 100,000 stores? par Siavash Ghorbani

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Launch

Today

100,000 stores

Launch Today

7

Structure Mobile

30 62

2012 2013 2014

14

2011

E-commerce has not evolved

Craft vs Tech

“I work with e-commerce”

Vision

“Allow anyone, anywhere to be an entrepreneur”

Tictail is not a eureka moment

build - release - listen - repeat

7 people 9 weeks

Scaling teamOur competitive advantage

Recruiting

It’s hard & it takes time

It’s everyone’s #1 priority

Recruiting process

Screening DecisionTask Team

Vision Behavior Sunday testTransparency

Perfect match!

You

Perfect fit!

You

Onboarding

The buddy system

Onboarding

Document everything

Deploy on day 1

Process & Culture

Your processes reveals your culture

We need a process!

Eliminate mistakes

Medicine or law.

Increase innovation and creativity.

Smart people thrive on freedom, and are worthy of

freedom.

Startups in a startup

Freedom & responsibility

OKRs

Objective / Where are we going?

Key Results / Are we there?

Company objective

Team objective

If you try to focus on everything, you focus on nothing.

Objectives

Data

Track everything you can

Always retain data

Make it accessible to everyone in the organization

Use it to support every decision

mobile/tablet desktop

Mobile

Mobile will surpass desktop in December 2014

Mobile first

Unless it’s mobile it’s not going out

Opportunity or Threat

New business models

Marketplace = Community

When you join Tictail you join a community of entrepreneurs

A marketplace relies on the community

Paris Global MeetupSeptember 30, 7-9 pm

Le Comptoir Général 80 Quai de Jemmapes

75010 Paris

tictail.com/events

Thank youSiavash Ghorbani - @siavashg

[email protected]