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In this talk, we cover: - What is an Agile Coach at Spotify? - What do they do? - Why do we believe they help us win? We also talk about: - How do we scale or Organisation? - High Performing Teams (What is a high performing team?) - How are we measuring High Performance right now? - How do we help teams reach High Performance? Appendix: - Chapter = Competency group - Chapter Lead = Hiring Manager for Developer (or other) competency
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Kristian Lindwall Agile coach team lead
@klindwall
Brendan Marsh Agile coach
@brendanmarsh
How Agile Coaches Help Us WinThe Agile Coach Role @ Spotify
Inspiration for this talk
What is Spotify?
�3How do we scale Agile?
What is an Agile Coach?
�8
The right music for every moment
�11
24M active users. 6M paying subscribers.
20M songs.
�12
55 countries
Growing fast
30
3 years ago
Tribes ”Provide fast and
reliable access to all the world's music”
”Enable high product development speed while maintaining a
highly available service”
P P P P Squad Squad Squad Squad
Chapter
Chapter
P P P P Squad Squad Squad Squad
Chapter
Chapter
Growing fast
25030
10010
Now
�15How do we scale?
• “Feel like a mini-startup”
• Self-organizing
• Cross-functional
• 5-7 engineers, less than 10
Squad
P
C
Example squads
Pics of squad rooms
Tribes ”Provide fast and
reliable access to all the world's music”
”Enable high product development speed while maintaining a
highly available service”
P P P P Squad Squad Squad Squad
Chapter
Chapter
P P P P Squad Squad Squad Squad
Chapter
Chapter
Squad (Servant) Leadership
Product Owner
Chapter Lead(s)
Agile Coach
“POTLAC”
How are we supporting our team?
Agile Coaches
Individuals
Squads
Tribes
Scope of the Agile Coach
�24
The agile coach
Our primary goal: High performing teams and a high performing organization !
Motivated people... building valuable, quality products...
...fast!
March 7, 2014
How do we help them reach high performance?
By going above and beyond the call of an Agile Practitioner
�28
March 7, 2014
We definitely do the basics...
Scrum
Kanban
User stories
Stand ups
Retrospectives
Sprints
Planning PokerXP
Story PointsDemos
Agile - Lean Practitioner
Lyssa Adkins - The Agile Coaching Competency Framework
Agile - Lean Practitioner
Teaching
Mentoring
Coaching
Facilitating
Lyssa Adkins - The Agile Coaching Competency Framework
Agile - Lean Practitioner
Teaching
Mentoring
Coaching
Facilitating
Technical Mastery
Business Mastery
Transformational Mastery
Lyssa Adkins - The Agile Coaching Competency Framework
�33
Some recent examples of this in practice
1 on 1 coaching
- Team members
- Product owners
- Chapter leads
- Senior management
Agile - Lean
TeachingMentoring
Technical
Coaching
Team offsite- Full day(s) offsite
- Team building
- Problem Solving
TeachingFacilitating
Agile - Lean Practitioner
PO book club- Series of lunch and learns
- Challenges POs
- What is the impact of planned work?
TeachingFacilitating
Business Mastery
Agile - Lean Practitioner
TDD/XP workshop- 2 day workshop
- Facilitated by coach and CL
- Focus on engineering skills
TeachingFacilitating
Technical Mastery
Agile - Lean Practitioner
Squad roadmapping
- Group of coaches came up
with new visualization
- Ran workshops with all squads in a tribe
Facilitating
Business Mastery
Agile - Lean Practitioner
Bootcamp- 2 week induction
- Tech Introduction - “From Click to Play”
- Agile Introduction
TeachingMentoring
CoachingFacilitating
Agile - Lean Practitioner
Continuous Delivery Unconference
- Lightning Talks
- Open Space
- Initiatives
!
Teaching CoachingFacilitating
Agile - Lean Practitioner
MasteryTechnical
�41
Putting it all together
How do we know how we’re doing?
�44
Most recent model
�45
An Example...
Section name
How do WE grow?
•Conferences / Meetups •Training / Workshop •Thought Leader Talks •Mentoring •Pairing •Agile Practices Sharing •Lean coffee •Unconference
�46
Section name
Recap
First level text •Second level – Third level – Fourth level
�47
Recap
Kristian Lindwall Agile coach team lead [email protected] @klindwall
Brendan Marsh Agile coach [email protected] @brendanmarsh brendanmarsh.com
March 7, 2014
Copyright stuffNapster pic by bixentro, cc 2.0 http://www.flickr.com/photos/bixentro/ !Airplane pic by wildhaber http://www.flickr.com/photos/wildhaber/5976264120/Kuster & Wildhaber Photography !Busy record store pic by gomattolson http://www.flickr.com/photos/gomattolson !Empty record store pic by passetti http://www.flickr.com/photos/passetti/
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