HOSTED OR PREMISE . . .

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HUNDREDS OF SOLUTION PROVIDERS

Unique Voxeo Perspective

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THOUSANDS OF END CUSTOMERS

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Born in 1999 as a Hosting Provider

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2000 Mission: Make it easy to build and deploy applications for the phone

2010 Mission: Make it easy to create and deploy communication applications

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How We Made It Easy

  No capital expenditure

  200 ports of capacity, burstable to 1000 including speech recognition

  100% Uptime Guarantee

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  Free 24x7 support when developing

  Free phone numbers when developing

  Free minutes when developing

  Starting commit of only $500 per month

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But, Customers Wanted More

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I’d like a premise solution.

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Are You Sure?

  No capital expenditure

  200 ports of capacity, burstable to 1000 including speech recognition

  100% Uptime Guarantee

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  Free 24x7 support when developing

  Free phone numbers when developing

  Free minutes when developing

  Starting commit of only $500 per month

© Voxeo Corporation © Voxeo Corporation © Voxeo Corporation 7

© Voxeo Corporation © Voxeo Corporation © Voxeo Corporation

1. Security

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“I canʼt let the data leave my secure area.”

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2. Network Complexity

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“I need to be locally connected to my phone and data network.”

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3. Total Cost of Ownership (TCO)

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“Hosting is becoming too expensive for us.”

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On-Premise Model

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Equipment is a fixed cost regardless of minute volume

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So We Made a Premise Product

  Five-minute Install

  Two ports for free

  Runs on a laptop yet scales to hundreds of ports per server

  Windows or Linux

  Automatically joins several machines in a network with single management console

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Prophecy

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Look Deeper into TCO

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1.  Network Connectivity, including transfers or bridging

3.  IT Staff

4.  Assume Evenly Distributed Call Traffic

2.  VoiceXML Hardware & Software

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Compare the Three Year TCO

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Hosting Premise

Increasing Total Cost

of Ownership

Increasing Minutes per month

Hosting less costly to get started

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Premise more attractive as minutes go up

Management Expenses Increase for Premise

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Variables That Increase Premise Costs

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VoiceXML Server Redundancy

24 x7 Monitoring

Telco Redundancy

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200

400

Jan

Mar

May

Jul

Spikier Traffic

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The Lines Are Blurring   SIP – VoIP – greatly reducing telco complexity

  Per Minute Pricing On-Premise – makes the “No Cap Ex” advantage of hosting go to Enterprise

  Managed Services – Vendor manages your equipment

  Premise systems leverage cloud-based services: •  SMS

•  Voice Biometrics

•  Instant Messaging

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© Voxeo Corporation © Voxeo Corporation © Voxeo Corporation

Combine Both to Create a Hybrid

  Use Premise for “Regular” Traffic

  Use Hosting for Failover and Overflow

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© Voxeo Corporation © Voxeo Corporation © Voxeo Corporation

Wrapping Up

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Weigh Your Options

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© Voxeo Corporation © Voxeo Corporation © Voxeo Corporation

Donʼt Forget All Costs

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