H LABC FORUM

Volum e 31 Is s ue 1January 2008

TABLE OF CONTENTS

Editorial.........................................................3Pre s ide nt's Me s s age .....................................5W e bs ite Re port ............................................ 6Tre as ure r's Re port ....................................... 7H LABC Me e ting H igh ligh ts ........................... 7CH LA Me e ting H igh ligh ts ..............................9Te ch nology: Social Se arch ........................... 10H LABC CE Day 2007................................... 14W e b Surve y: Journal Manage m e nt.............. 16Ch anging Journal Ve ndors ........................... 21e H Lbc: Re s ource Acce s s and Coope ration..23Ge tting to Know You Be tte r: B.Ballantyne .... 27Se e n on th e 'Ne t........................................... 307Q Inte rvie w : CH LA Confe re nce .................. 31Upcom ing .....................................................34

Th e H LABC Forum is publis h e d q uarte rly by th e H e alth Librarie s As s ociation of BC, ISSN: 0826-0125Subm is s ions and s tory ide as are w e lcom e d.Publication is not guarante e d and m anus cripts m ay be e dite d.Contact th e publis h e r:

Kris ta Cle m e ntEm ail: k ris tac@ s h aw .caPh one : 250-712-39 66 x6821

For H LABC m e m be rs h ip inform ation, vis it our w e bs ite at w w w .h labc.bc.ca or w rite to:

Anne Allgaie r, Tre as ure r/Me m be rs h ipLibrary, Prince Ge orge Re gional H os pital1475 Edm onton St. Prince Ge orge , BC V2M 1S2e m ail Anne .allgaie r@ north e rnh e alth .ca

Fe e s are $25.00 (re gular) or $15.00 (s tude nt, m axim um 2 ye ars ) and include th e Forum .

ARCH IE ANDREW S, PITH Y SAYINGS AND JOURNAL MANAGEMENT

Gue s t Editor Patricia L. Fos te r is a Se nior Library As s is tant at UBC's W oodw ard Biom e dical Library.

As a ch ild grow ing up in th e w ilds of th e inte rior of Britis h Colum bia in th e 19 70s , I w as ins pire d by th e m as te rs of s cie nce fiction to dre am , w rite , and im agine th e future . My s e ve nth grade te ach e r, Patricia Jarvis , h ad a s h e lf full of nove ls by Ray Bradbury and Joh n W yndam , and e ncourage d us to borrow w h ate ve r w e th ough t look e d inte re s ting. W e de voure d th e m . I re ad and dre am e d about Martian citys cape s , pos t-apocalyptic w orlds , and te ch nologically advance d s ocie tie s . A le tte r w riting conte s t calle d “Sch ools of th e Future ” appe are d in an Arch ie com ic, and be caus e I cons ide re d m ys e lf an e xpe rt on all th ings s cie nce fiction, I w rote an ins pire d le tte r th at de s cribe d m y im agining of s uch a s ch ool. “W h y h ave book s , librarie s and clas s room s ,” I w rote , “w h e n you could h ave a m ach ine th at w ould trans fe r th e inform ation dire ctly to your brain?” Off w e nt m y le tte r to Ne w York via th e old Pritch ard pos t office w h ich s tood on th e Trans -Canada H igh w ay.

Month s late r, w h e n I h ad long forgotte n m y brie f foray into le tte r w riting conte s ts , m y m oth e r h ande d m e an e nve lope w ith m y nam e and addre s s on it. De s pite “Arch ie Com ics Inc.” be ing th e addre s s or, I h ad no ide a w h at it m igh t be . Upon ripping it ope n, a ch e q ue for tw o w h ole U.S. dollars dram atically flutte re d dow n tow ards th e floor. I w as s h ock e d. I h adn’t th ough t th at I w ould w in a priz e . A bit dum bfounde d, I m ade s ure to pick up th e ne xt is s ue in orde r to s e e m y publis h e d le tte r. I w as as tonis h e d. Inde e d m y le tte r h ad be e n publis h e d, but it h ad be e n re -w ritte n. Th is w as not only m y firs t initiation as a w rite r, but als o at be ing e dite d.

Th at w ould not be th e las t tim e th at I w ould h ave a brus h w ith th e e diting profe s s ion. Th is pas t s um m e r I volunte e re d at Ge is t m agaz ine in h is toric Gas tow n of Vancouve r, Britis h Colum bia. As part of m y profe s s ional de ve lopm e nt, I w ante d to le arn h ow publications w e re pulle d toge th e r s o I as k e d around about opportunitie s . A Mas te rs s tude nt from th e Sim on Fras e r Unive rs ity Publis h ing program tippe d m e off th at th e non-profit m agaz ine Ge is t w as run by volunte e rs . I adore Ge is t. In fact, I’m a confirm e d m agaz ine junk ie and buy th e m com puls ive ly. Ge is t is a publication th at prom ote s Canadian ide as and culture ; it’s fille d w ith gre at cre ative e s s ays , docum e ntary ph otograph y and s h ort s torie s . For tw o m onth s I did adm inis trative tas k s , re ad th rough th e s lus h pile and proofe d part of an is s ue . Tow ards th e e nd of th e s um m e r, th e s e nior e ditor, Mary Sch e ndlinge r, h e ld a s e rie s of w ork s h ops on e ditorial proce dure s and e diting te ch niq ue s for th e volunte e rs . Eve ry tim e I w alk e d up th e s tairs to th e office I look e d forw ard to th e s e s s ions w ith anticipation. Each s te p h ad a pith y s aying on it; s park ly s tick e r le tte rs th at pointe d out to m e th e value of

fre e dom , cre ativity and pe ace as I s tom pe d up th e m . For five w ork s h ops Mary taugh t us to k ill ge runds , trim article s and pre pos itions , and h ow a narrative can die . Lik e a h e ro s h e taugh t m e th at “I h ope ” m ak e s pros e s ounds s tronge r th an “h ope fully”. Sh e s colde d m e for be ing too ge ntle w ith th e w rite r. “Be dire ct, and jus tify w h y you are ch anging s om e th ing.” s h e s aid. “You w ant th e w rite r to h ave confide nce in your e xpe rtis e .” Th e e xpe rie nce w as valuable and caugh t m y inte re s t. W h e n th e pos ition of gue s t e ditor for th e January 2008 H LABC Forum be cam e available , I s aw a good opportunity to put m y s k ills to us e and to re inforce th e m .

I h ave be e n an e m ploye e at th e Unive rs ity of Britis h Colum bia for ove r e igh te e n ye ars , and on th e frontline s . I h ave w itne s s e d m any ch ange s in th at tim e pe riod. Som e of th e s e include te ch nological ch ange s w h ich h ave influe nce d h ow w e do our w ork , h ow w e inte ract w ith our clie nte le and w h at type s of us e r e xpe rie nce s th e library patrons e xpe ct. W h ile w e h ave not progre s s e d ye t to th e point w h e re w e h ave a “m ach ine th at w ould trans fe r th e inform ation dire ctly to your brain”, w e are at a s tage w h e re th e re is a h igh de m and for ope n acce s s e le ctronic m ate rials th at can be acce s s e d anytim e and from any location. A re s e arch e r from one of th e UBC de partm e nts adm itte d to m e th at h e alm os t ne ve r goe s to th e library anym ore , be caus e h e can acce s s th e e -journal article s th at h e ne e ds from h is office com pute r. Social and ins tructional inte ractions be tw e e n th e library s taff and patrons h ave de finite ly ch ange d, ph otocopie r us age h as gone dow n and th e de m and for s ocial s pace for group s tudy h as gone up. Th e s e are th e type s of be h avioural patte rns th at w e ne e d to pay atte ntion to in orde r to de ve lop future plans for our library m ate rials and s pace s - both ph ys ical and virtual.

From th e journal m anage m e nt pe rs pe ctive , th e re are a varie ty of s pe cializ e d cons ide rations to be tak e n into account, w h ich include th e practicalitie s of print ve rs us e le ctronic m ate rials , te ach ing and le arning, cos t, lice ns ing, copyrigh t re gulations and e m bargoe s on e le ctronic conte nt. Th e proce s s e s involve d in journal m anage m e nt are com ple x, and w e are s till in th e de ve lopm e nt s tage s in te rm s of w h at type s of de cis ions ne e d to be m ade . Th e th e m e of our January 2008 H LABC Forum is journal m anage m e nt, and e ach of our contributors h as give n a diffe re nt pe rs pe ctive to cons ide r w h e n approach ing th is topic.

PRESIDENT'S MESSAGEDiana H all, dh all@ bccance r.bc.caH LABC Pre s ide nt; Librarian, BC Cance r Age ncy Vancouve r

Jan. 18, 2008

De ar H LABC m e m be rs ,

Ne w Ye ar’s Gre e tings to e ve ryone th rough out th e province .

To launch 2008 w e w ill be h olding our annual Saturday s ocial brunch m e e ting on Jan. 19 at UBC’s Koe rne r Library w h e re w e w ill gath e r w ith long-tim e and ne w colle ague s as w e ll as w ith m e m be rs of th e SLAIS CH LA ch apte r. Th e h igh ligh t w ill be a tour th e Irving K. Barbe r Le arning Ce ntre . Th e bus ine s s age nda w ill include a look at th e upcom ing BCLA confe re nce in Rich m ond in April w h e re H LABC, as agre e d in our 2007 agre e m e nt w ith BCLA, w ill co-s pons or pre s e ntations . Anoth e r topic of w ide inte re s t w ill be th e continuing de ve lopm e nt of EH Lbc and its upcom ing training opportunitie s .

Sadly th e day w ill als o be th e occas ion of th e fune ral of one of our m e m be rs . As m any of you k now , David w as a founding m e m be r of th e H e alth Librarie s As s ociation of BC in 19 77 and s e rve d as its s e cond pre s ide nt in 19 79 -80. H e w as aw arde d Life tim e Me m be rs h ip 2002. (H is m e ntor, th e late Bill Fras e r of th e Colle ge of Ph ys icians and Surge ons of BC Library w as H LABC's co-founde r and firs t pre s ide nt.). Prom ine nt am ong h is contributions to h e alth librarians h ip in BC and Canada h as be e n th e prom otion of library and inform ation s e rvice to patie nts and cons um e rs . W e tak e it for grante d now , but David w as in th e vanguard w h e n h e s tarte d in th e 19 70’s .

Th e H LABC e xe cutive w ill be m e e ting Fe b. 8 s o ple as e bring any m atte rs of conce rn to us . W e ’ll be w ork ing tow ard th e ne xt ge ne ral m e e ting on March 27 and th e CE day and AGM on June 13. W e ’ll als o be cons ide ring topics to dis cus s w h e n I m e e t w ith th e CH LA Board w h e n th e y are in Vancouve r Fe b. 28-29 .

Congratulations and m any th ank s to Patricia Fos te r, Daw n Bas s e tt, and Kris ta Cle m e nt for th e ir e xce lle nt w ork bringing forth th is is s ue of th e Forum .

Diana H all

H LABC W EBSITE COMMITTEE REPORT Robyn Ingvalls e n, robyn.ingvalls e n@ vih a.caCle rical Support, Que e n Ale xandra Ce ntre for Ch ildre n's H e alth .

Th is pas t s um m e r and fall h as be e n q uie t for th e W e bs ite , if not for th e W e bs ite Com m itte e . Robe rt Me lros e s te ppe d dow n as th e com m itte e ch air las t June to be gin s om e ne w proje cts , and I m ove d to Victoria, w h e re I look e d for a pe rm ane nt job w ith in th e Vancouve r Is land H e ath Auth ority. Th e H LABC w e bs ite re q uire d only a fe w m inor ch ange s , w ith no fus s or m us s .

Th at be ing s aid, th e tim e for re pos e is done . Now is th e tim e to be gin re fre s h e d and re ne w e d, to e xam ine w h at w e w ould lik e to k e e p from th e pas t, and w h at is e xce s s , to be dis carde d as w e m ove forw ard. It is a tim e for re conne ction and s h aring, and to bring th e fruits of our labour to th e fore front. W h at be tte r w ay to s h are th e bounty th an th rough th e H LABC W e bs ite or th e H LABC Face book Group? Curre ntly th e Face book group is 22 m e m be rs s trong – com e join us !

Got a h ot topic, is s ue or ide a on your m ind? H ave a load of duplicate journals on your s h e lf colle cting dus t and tak ing up valuable s pace ? H ave s om e gre at picture s from th e las t confe re nce /m e e ting/group outing, or of your ne w office s pace ? Pos t th e m on our Face book group page (h ttp://w w w .face book .com /group.ph p?gid=2347253553) or s e nd th e m to m e at robyn.ingvalls e n@ vih a.ca to pos t on th e w e bs ite .

TREASURER’S REPORT NOVEMBER 2007Re s pe ctfully s ubm itte d, Anne Allgaie r, Anne .Allgaie r@ north e rnh e alth .caLibrarian, North e rn H e alth Auth ority.

Me m be rs h ips :

Life tim e Me m be rs 7Stude nts 3Re gular 60

Total Me m be rs h ip 70

Ne w Me m be rs for H LABC

W e h ave one ne w m e m be r th is ye ar from e -H Lbc: JoAnne Ne w ye ar-Ram ire z . W e lcom e JoAnne !

Curre nt Bank Balance :

Bond Fund $1,79 5.11Ch e q uing Account $9 ,070.28

TOTAL: $10,865.39

MEETING H IGH LIGH TS Me gan Crouch , m e gan.crouch @ s fu.ca Library As s is tant SFU Be nne tt Library

AGM June 8, 2007

- In 2007 w e re ape d th e re w ards of th e 2006 CH LA confe re nce in Vancouve r, as w e e arne d jus t ove r $1,300. Th e H LABC us e d its e arnings to fund s pe ak e rs s uch as David Mars h and Je rilynn Prior, and th e CE program at th e AGM. W e als o h ad a s ocial brunch and tour of th e BMB (w ith Rita Dh alie ) at th e January 2007 m e e ting. It w as re porte d th at th e H LABC s till h ad a h e alth y balance of funds .

- Th e re w as agre e m e nt am ong th e m e m be rs h ip th at th e re lations h ip be tw e e n H LABC and BCLA is a favourable one . Th e re lations h ip is prim arily about re ciprocal rate s for confe re nce s . In addition, H LABC w ill m ak e s ugge s tions for th e BCLA confe re nce , and th e H LABC Me m be rs h ip lis t w ill be s h are d.

- Robe rt Me lros e s te ppe d dow n as w e b s ite coordinator. Robyn-Joy Ingvalls e n w ill s till be w ork ing on th e w e b s ite from Victoria. Robe rt w ill re m ain as a back up contact. Kare n MacDonne ll is now Pas t-Pre s ide nt, and Diana H all took ove r as Pre s ide nt. Anne Allgaie r w ill re m ain on th e e xe cutive as Tre as ure r and Me gan Crouch w ill continue as Se cre tary. Vice Pre s ide nt TBA.

- Me m be rs De an Gius tini and Euge ne Bars k y both w on aw ards at th e 2007 CH LA Confe re nce . De an w on th e Canadian H os pital Librarian of th e Ye ar Aw ard and Euge ne w as aw arde d th e Em e rging Le ade r aw ard.

Me e ting Nove m be r 22, 2007- Pre s e ntation: Dr. Andy Coldm an VP, Population Oncology at th e BC

Cance r Age ncy. "Ce rvical Cance r Control in th e Age of H PV and H PV Vaccination."

- Dr. Coldm an dis cus s e d th e s cie ntific bas ics and pote ntial for vaccination and s cre e ning in th e conte xt of h um an papillom a virus (H PV) control. H e is als o th e principal inve s tigator of th e H PV FOCAL Study be ing conducte d by th e BC Cance r Age ncy and oth e r partne rs . Th e s tudy inte nds to dis cove r if a te s t for H PV could be m ore e ffe ctive in s cre e ning for ce rvical cance r th an th e traditional Pap te s t. It m ay als o allow w om e n to be s cre e ne d le s s ofte n.

- Since th e AGM th e re h ave be e n tw o e xe cutive m e e tings : One in Se pte m be r and anoth e r in Octobe r. Th e ne xt e xe cutive m e e ting is s ch e dule d for De ce m be r 7th , 2007.

- Slate d m e e tings for th e Ne w Ye ar: Th e ne xt ge ne ral m e e ting is our Brunch m e e ting on January 19 th , 2008; th e Spring Ge ne ral Me e ting w ill be March 27th , 2008; th e AGM w ill be June 13th , 2008. Locations to be announce d.

- Th e re ciprocal arrange m e nt be tw e e n H LABC and BCLA is alm os t finaliz e d alth ough noth ing h as ye t be e n s igne d. Th e agre e m e nt w ill allow for a w ide r range of CE for H LABC m e m be rs at BCLA m e m be r rate s . Once th e agre e m e nt is official it w ill be pos te d to th e w e bs ite .

- Both Ana Ros a Blue and Diana H all atte nde d a planning m e e ting for th e BCLA Confe re nce . Th e re w e re ove r 147 page s of s ubm is s ions to th e confe re nce . Mos t of th e s ubm is s ions w e re from BC. H LABC put forw ard th re e s ubm is s ions and all w e re acce pte d. Th e confe re nce w ill be h e ld April 17th - 19 th , 2008 at th e Rich m ond H ote l and Conve ntion Ce ntre

- Jo Anne Ne w ye ar-Ram ire z s pok e to us about th e e -H Lbc. De von Gre ys on w ill be drafting th e re s pons e from H LABC to th e gove rnm e nt re garding th e clos ure of th e CH N.

SUMMARY OF CH LA BOARD MEETING NOV 1 – 2, 2007. Ch arlotte Be ck , ch arlotte .be ck @ ubc.ca CH LA Liais on. Librarian, W oodw ard Biom e dical Library – UBC

It w as a ve ry full age nda w ith a num be r of e xciting ne w initiative s .

Th e As s ociation’s w e bs ite h as be e n re de s igne d us ing W e b 2.0 te ch nology. A ch apte r forum w ill be s e t-up for inte r-ch apte r com m unication, w h ich w ill include th e pos ting of local ne w s , initiative s , as w e ll as tips and trick s . Me m be rs of CH LA/ABSC w ill be able to cre ate th e ir ow n individual blogs and th e re is als o a plan in th e w ork s to s e t up s ubje ct-bas e d w ik is . Th e w e bs ite h as an RSS fe e d available for m e m be rs to s tay curre nt w ith ch ange s .

Me m be rs h ip: Online m e m be rs h ip re ne w als to CH LA/ABSC h ave be e n de laye d until De ce m be r due to a ch ange in an online trans actions com pany. Ne w s to w atch out for: th e availability of th e online form and als o for s pe cial offe rs s o th at ne w or long-laps e d m e m be rs can join at a re duce d rate .

Surve y: Th e As s ociation is its m e m be rs . A value s s urve y is s oon to be dis tribute d to all m e m be rs (als o including non-m e m be rs ) to find out w h at is value d in th e As s ociation. As k m e m be rs to be s ure to com ple te th e s urve y as th e re s ults w ill be us e d for a future s trate gic plan.

Ne xt Board m e e ting: Th e re w ill be four m e m be rs from Britis h Colum bia (including Sh annon, Trina, Te re s a and Ch arlotte ) and tw o from th e Prairie s (Linda Slate r and Sus an Pow e ls on as re pre s e ntative s ), atte nding th e ne xt Board m e e ting w h ich w ill be h e ld in Vancouve r, BC: Fe bruary 28th - 29 th , 2008.

Opportunitie s : A call w ill be going out s h ortly for nom inations for 3 Board pos itions : Se cre tary, Vice -Pre s ide nt/Pre s ide nt/Pas t-pre s ide nt and for As s is tant Editor to th e journal. Me m be rs w e re as k e d to e ith e r put th e ir nam e forw ard or to nom inate a colle ague th at th e y th ough t w ould be s uitable for th e pos ition(s ).Th e re is als o a call for a h os pital librarian re pre s e ntative on th e CISTI Com m itte e on H e alth Scie nce s Inform ation. It is tim e to h ave a re pre s e ntative from th e W e s t again and alth ough it is a 2-ye ar te rm , th e com m itm e nt is one face -to-face m e e ting in Ottaw a as w e ll as a te le confe re nce m e e ting.

Ch apte r s upport: Margare t Quirie is th e As s ociation’s firs t De ve lopm e nt Office r and w ill be a re s ource for garne ring ide as for and ge tting actual s pons ors h ip. W atch for m ore inform ation from h e r.

Oth e r de ve lopm e nts :

- Th e firs t online cours e on data-m ining is be ing run curre ntly and is als o alre ady a s ucce s s w ith 16 participants .

- H os pital librarians are urge d to fill in th e be nch m ark ing s urve y w h ich is unde rw ay. As an ince ntive , th e re w ill be a priz e of one full day or 2 h alf days CE at th e H alifax confe re nce . To be e ligible , th e s urve y ne e ds to be com ple te d by Nove m be r 30th , 2007.

- Th e ne xt is s ue of JCH LA w ill h ave its firs t pe e r re vie w e d article . Anyone inte re s te d in be com ing a pe e r re vie w e r s h ould s ubm it th e ir nam e to th e e ditor.

- A m e ntoring program m e h as be e n de ve lope d and both ne w and e xpe rie nce d librarians are e ncourage d to contact th e PR Dire ctor, Trina Fyfe , to e xpre s s inte re s t.

- If th e re is inte re s t in re cording th e h is tory of H LABC, a us e ful fact s h e e t h as be e n pre pare d and is available on th e H LABC w e bs ite .

Las tly, a re m inde r to s ubm it pape rs or pos te rs to th e 2008 confe re nce in H alifax and to plan to be th e re !

TECH NOLOGY

SOCIAL SEARCH : W H Y AND H OW TO USE IT.Euge ne Bars k y Ph ys ioth e rapy Outre ach Librarian, Irving K. Barbe r Le arning Ce ntre , e uge ne .bars k y@ ubc.ca h ttp://w e blogs .e le arning.ubc.ca/ph ys io/ Allan Ch o Librarian, H um anitie s & Social Scie nce s . W alte r C. Koe rne r Library, allanch o@ gm ail.com h ttp://w w w .allans library.blogs pot.com /

In th is article , w e continue th e dis cus s ion of W e b 2.0 applications for us e by h e alth librarians th at h ad pre vious ly appe are d in a s pe cial s e rie s in th e Journal of Canadian H e alth Librarie s [1-4], w ith a focus on th e notion of s ocial s e arch .

W h at is W e b 2.0 anyw ay? Ofte n de fine d by th e te ch nologie s th at are part of it, nam e ly w e blogs (or Blogs ), w ik is , podcas ts , RSS fe e ds , and oth e r w e b s e rvice s , W e b 2.0 is ofte n dis m is s e d as a fad. H ow e ve r, by look ing at th e s e te ch nologie s to s e e w h at th e y h ave in com m on, a ce rtain patte rn e m e rge s . W e b 2.0 is trans form ing th e w e b into a s pace th at allow s us e rs to cre ate and s h are inform ation online --a s pace for collaboration, conve rs ation, and inte raction--one th at is h igh ly dynam ic, fle xible and adaptable [5]; and w e love living in s uch a s ocial place .

A num be r of h e alth librarians and h e alth profe s s ionals h ave inve s tigate d s ocial s oftw are in various are as of h e alth inform atics [6-8], w ith Canadian librarian De an Gius tini concluding th at "W e b 2.0 m ay be one of th e m os t influe ntial te ch nologie s in th e h is tory of publis h ing, as old proprie tary notions of control and ow ne rs h ip fall aw ay." [6] Th e Am e rican librarian Eliz abe th Connor s ugge s ts th at "Me dical librarians w h o lack unde rs tanding of th e W e b 2.0 e cos ys te m ris k m arginaliz ation w ith in pre s e nt us e r com m unitie s , and m ay m is s opportunitie s to w ork collaborative ly w ith colle ague s and clie nte le ." [8].

Th e re fore , w e w ould lik e to continue our dis cus s ion about W e b 2.0 by focus ing on s ocial s e arch . Social s e arch is fre q ue ntly publiciz e d as th e ne xt big th ing afte r Google for im proving inform ation re trie val, re le vance and aw are ne s s . Ch ris Sh e rm an once de fine d s ocial s e arch as : “a colle ction of Inte rne t w ayfinding tools inform e d by h um an

judgm e nt. Th at judgm e nt tak e s place in th e form of tags , click -th rough ctivity, s e arch h is tory, and oth e r actions ” [9 ]. Th e auth ors of th is article s e e s ocial s e arch as w e b s e arch re fine d by a us e rs ’ s ocial circle , w h ich m igh t be th e ir w e b-m ate s or colle ague s .

H ow e ve r, s ocial s e arch is not a ne w ph e nom e non. Site s th at re lie d on us e rs rath e r th an com pute r algorith m s to m ap th e w e b appe are d in th e m id-19 9 0’s . W h e n Yah oo (h ttp://w w w .yah oo.com ) s tarte d it w as jus t a colle ction of s ite s , h and-pick e d and organiz e d by h um ans . Librarians ' Inte rne t Inde x (h ttp://lii.org/) is anoth e r colle ction of w e bs ite s s e le cte d and e valuate d by inform ation profe s s ionals . H ow e ve r, th e arrival of broadband Inte rne t h as brough t an e xplos ion of s ite s th at re ly on folk s onom ie s . Unlik e th e taxonom ie s us e d by our profe s s ion, folk s onom ie s are labe ling s ys te m s (oth e rw is e k now n as tagging) ge ne rate d by th e us e rs and as s uch , h ave no auth ority control. A good e xam ple is de l.icio.us (h ttp://de l.icio.us ), th e s ocial book m ark ing tool w h e re us e rs tag th e ir s e le cte d w e bs ite s for pe rs onal re -us e and s h aring. Allow ing w e b us e rs to flag inte re s ting conte nt for th e w ide r com m unity is als o ve ry ce ntral to th e ne w s s ite Digg (h ttp://digg.com /), vide o s ite – YouTube (h ttp://w w w .youtube .com /) and m any oth e rs . Social s e arch aim s to s h ift pow e r from W e b publis h e rs , w h o cre ate and m ark e t th e conte nt, to e ve ryday Inte rne t us e rs by e xam ining th e ir book m ark s or giving th e m tools to e xpre s s th e ir opinions .

But w h y w ould it w ork ? W h y us e inte rm e diarie s rath e r th an going to our favourite s e arch e ngine s and us ing com m ands and Boole an logic to ge t re le vant re s ults ? Sh ould w e us e s ocial s e arch afte r th e re gular "uns ocial" s e arch fails to provide us w ith good e nough re s ults ?

W e ce rtainly us e our s ocial ne tw ork s to as k q ue s tions , ans w e r oth e r pe ople 's inq uirie s , s e arch th e w e b and dis cove r inte re s ting th ings . W h e n you ne e d a plum be r, you can find one in th e dire ctory, but m os t of us do lik e a re com m e ndation from s om e one w h o h as e m ploye d th e plum be r pe rs onally. Is it th e s am e w ith w e b re s ults ? Le t’s tak e a look . Le t's dis cus s a num be r of s ocial s e arch tools th at w e find particularly us e ful for th e day-to-day practice of h e alth inform ation profe s s ional.

Google Cus tom Se arch :

W ith Cus tom Se arch Engine (h ttp://w w w .google .com /coop/cs e ), Google offe rs a cus tom iz e d s e arch platform th at m ak e s it e as y for anyone to offe r a h igh ly adaptive s e arch e ngine w h ich is built on th e foundations of a pre vious trial calle d Google Co-Op. Unlik e broad-bas e d traditional s e arch e ngine s s uch as Google or Yah oo w h ich re trie ve s large num be rs of docum e nts us ing a W e b craw le r, “ve rtical s e arch ” e ngine s s e nd th e ir s pide rs out to only h igh ly re fine d databas e s (or w e bs ite s ). Th us , th e inde xe s of ve rtical s e arch e ngine s contain only inform ation about s pe cific topics .

Us ing Google ’s Cus tom Se arch Engine , anyone can cre ate a s e t of "s ubs cribe d s ite s ", a s e rvice th at le ts pe ople ch oos e oth e r non-Google ve rtical s e arch e ngine s to s h ow at th e top or in lie u of Google s e arch re s ult page s . More ove r, you can prioritiz e s ite s , giving m ore w e igh t to

s om e th an to oth e rs . You can als o m anipulate th e look and fe e l of th e s e arch box, to inte grate it w ith oth e r de s ign e le m e nts on your s ite . Th e tool is fully collaborative , allow ing th e cre ator to s e nd invitations to pe ople to co-build a particular s e arch application. For e xam ple , our ow n Ph ys ioSe arch (s e e h ttp://w e blogs .e le arning.ubc.ca/ph ys io/ or - h ttp://tinyurl.com /yrx38h ) is done us ing Google cus tom s e arch . Cons ulting w ith practicing ph ys ioth e rapis ts in Britis h Colum bia, w e cre ate d a tool th at s e arch e s only for h igh q uality h e alth inform ation w ith a ph ys ioth e rapy focus . W e ach ie ve d th is by prioritiz ing re s ults from ce rtain s ite s , lik e Me dline Plus , PubMe d and Canadian H e alth Ne tw ork , and by allow ing us e rs to narrow dow n th e ir re s ults to particular are as , for e xam ple , Canadian conte nt or cons um e r h e alth lite rature . To ge t a s e ns e of h ow th e s e arch e ngine is us e d, Google provide s good us age s tatis tics , including th e m os t popular q ue rie s e nte re d by s e arch e rs .

de l.icio.us :

Alth ough th e prim ary us e of de l.icio.us (h ttp://de l.icio.us ) is to s tore and re trie ve book m ark s online , s om e of its fe ature s als o m ak e it a s ocial s e arch e ngine . By allow ing us e rs to cre ate tags to organiz e and re m e m be r book m ark s , s e arch ing de l.icio.us produce s link s th at oth e r pe ople w ith s im ilar inte re s ts h ave book m ark e d. At th e s am e tim e , tagging allow s us e rs to link to additional k e y te rm s s ave d by oth e r us e rs . For e xam ple , running a s e arch on “Vitam in C” yie lds th e re late d tags “cance r,” “h e alth ,” “s cie nce ,” “m e dicine ,” and “food.” [h ttp://tinyurl.com /yw jdk 3]. W ith s ocial s e arch ing, de l.icio.us allow s s e arch e rs to acce s s are as of th e de e p w e b w h ich m ay not be e as ily re ach able w ith a traditional s e arch e ngine s uch as Google , including w e bcas ts , podcas ts , ne w s pape r and m agaz ine article s , and gre y lite rature . More ove r, you can add to your particular are a of inte re s t by adding your ow n link s to th e com m unity, w h ich in e s s e nce , m ak e s it “s ocial.” At th e s am e tim e , de l.icio.us re tains a fe ature of traditional s e arch e ngine s , nam e ly th e re le vancy rank ing of s e arch re s ults . Th e m ore pe ople w h o h ave ch os e n to re m e m be r a link , th e h igh e r th e link w ill “ris e ” to th e top of th e re s ults page .

YouTube :

Alth ough YouTube (h ttp://w w w .youtube .com /) is a popular fre e vide o s h aring w e bs ite w h ich le ts us e rs upload, vie w , and s h are vide o clips , it can als o s e rve as a s ocial s e arch e ngine . Be caus e YouTube offe rs a tagging fe ature , it too produce s re s ults from a com m unity of pe ople us ing s im ilar k e yw ords . For e xam ple , a YouTube w e bcas t of an arth ros copic rotator cuff re pair proce dure h os te d by th e U.S.-bas e d Aurora BayCare Me dical Ce nte r [h ttp://tinyurl.com /2cbm 63 ] ge ts tags th at include “s h oulde r s urge ry,” “rotator-cuff,” “arth ros copic,” “aurora,” “s ports -m e dicine ,” “m e dicine ,” “live -s urge ry,” “e m e dicine ,” “s ports ,” and “w e bcas t.” Since us e rs can rate th e vide os bas e d on th e ir ow n as s e s s m e nts , s e arch re s ults from YouTube are in fact de te rm ine d by its com m unity of us e rs , th us producing a re al "s ocial" e le m e nt to online s e arch ing.

Flick r:

Flick r (h ttp://w w w .flick r.com ) is a w ide ly us e d im age s h aring tool th at m anage s digital ph otos . Sim ilar to oth e r s ocial s e arch tools , Flick r allow s us e rs to tag im age s w ith m any s pe cific nouns , ve rbs , and adje ctive s th at de s cribe th e picture or are m e aningful to th e m . Flick r h os ts us e rs ’ ph otos on its ow n s e rve rs s o th at th e y are re trie vable from anyw h e re ove r th e W e b. Flick r h as an algorith m not unlik e Google ’s Page Rank th at us e s “inte re s tingne s s ” bas e d on a form ula of th e num be r of vie w s and th e num be r of pe ople w h o h ave “favorite d” an im age . Alth ough it is m e as ure of th e popularity of a ph otograph on Flick r, inte re s tingne s s ch ange s ove r tim e ; today's top ph oto m ay w e ll not be rank e d s o h igh in th e future . It is th e com m unity of us e rs w h o de te rm ine s re le vancy.

Conclus ion

In s um m ary, th e tools pre s e nte d in th is pape r look prom is ing and could pote ntially fit into m any h e alth care applications and s ce narios . Eve n s o, care ful th ink ing, te s ting and e valuation are s till ne e de d in orde r to e s tablis h be s t practice m ode ls for le ve raging th e s e e m e rging te ch nologie s to boos t our te ach ing and le arning productivity, and to fos te r s tronge r com m unitie s of practice in h e alth librarians h ip. In our opinion, w e don't be lie ve th at s ocial s e arch w ill tak e off ove rnigh t; h ow e ve r, as th e te ch nologie s de ve lop – w e s h ould be re ady to us e and te ach th e m .

Re fe re nce s :

1. Bars k y E. Introducing W e b 2.0: RSS tre nds for h e alth librarians . J Can H e alth Libr As s oc 2006: W inte r;27(1):7-8.

2. Bars k y E. Introducing W e b 2.0: w e blogs and podcas ting for h e alth librarians . J Can H e alth Libr As s oc 2006: Spring;27(2):33-34.

3. Bars k y E., Purdon M. Introducing W e b 2.0: s ocial ne tw ork ing and s ocial book m ark ing for h e alth librarians . J Can H e alth Libr As s oc 2006: Sum m e r;27(3):65-67.

4. Ch o A. An introduction to m as h ups for h e alth librarians . J Can H e alth Libr As s oc 2007: W inte r;28(1):19 -22.

5. Coom bs KA. Building a Library W e b Site on th e Pillars of W e b 2.0. Com pute rs in Librarie s 2007 01;27:16-19 .

6. Gius tini D. H ow W e b 2.0 is ch anging m e dicine . BMJ 2006 De c 23;333(7582):1283-1284.

7. Kam e l Boulos MN, W h e e le r S. Th e e m e rging W e b 2.0 s ocial s oftw are : an e nabling s uite of s ociable te ch nologie s in h e alth and h e alth care e ducation. H e alth Inform ation & Librarie s Journal 2007 03;24(1):2-23.

8. Connor E. Me dical Librarian 2.0. Me d.Re f.Se rv.Q. 2007: Spring;26(1):1-15. 9 . Sh e rm an C. W h at's th e Big De al W ith Social Se arch ? Augus t 15, 2006;

Available at: h ttp://s e arch e ngine w atch .com /s h ow Page .h tm l?page =3623153. Acce s s e d March 16, 2007.

H LABC 2007 CONTINUING EDUCATION DAYJune 8th @ Colle ge of Ph ys icians and Surge ons of BC

Kris ta Cle m e nt k cle m e nt@ bccance r.bc.caBC Cance r Age ncy (BCCA), K e low na.

W h at gre at ne w s ! H LABC's continuing e ducation w ork s h ops w e re “fre e ” in 2007, cos ts cove re d by a CH LA grant to th e Confe re nce h os t ch apte r in 2006. Of cours e , I s igne d up for e ve ryth ing.

I s tarte d th e day as a s k e ptic. Th e BCCA library is s m all, not a h ub of policy and de cis ion-m ak ing. W h ile I do not lik e m ark e ting, fundrais ing or s e lling, I do lik e pre s e ntations . No-one ne e d e ncourage m e to talk loud and long. H ow e ve r, I cam e aw ay h appy and s urpris e d, w ith s pe cific note s on proje cts , ide as and plans to im ple m e nt. W h at ins pire d m e th e m os t m igh t not h ave grabbe d you, but h e re are m y h igh ligh ts .

9 :00 am – 10:30 am Prom oting Your Library W ork s h op, pre s e nte d by Le s li Boldt, of Boldt Com m unications -- a public re lations , com m unications and m ark e ting firm .

Th e conce pt of cons is te nt branding capture d m y atte ntion. Th e Library s h ould h ave a core m e s s age and ide ntity w h ich flow s th rough all s igns , h andouts , and vis ible activitie s th at w e do. I re s olve d to critiq ue our print and w e b-bas e d m ate rials to align our ide ntity m ore tigh tly w ith th e m ain branch library and m ak e it e as ie r for our patrons to ide ntify w ith us . I als o re aliz e d th at I h ave be e n "w as ting" s om e prim e re al e s tate in m y library: a large bulle tin board. It h as be e n us e d for pos ting ne w s pape r clippings and curre nt e ve nts announce m e nts , but th e s e are alre ady available to Cance r Age ncy s taff in oth e r parts of th e building.

I re s olve d to turn th at s pace into a "s e lf s tudy" rotating vis ual-aid w h ich w ould prom ote th e cours e s I te ach and als o re m ind us e rs of available re s ource s . A couple of th ough ts I h ad w e re to turn it into a s te p-by-s te p dis play on h ow to us e Re fW ork s , and pe rh aps th e follow ing m onth , on h ow to find full-te xt article s in our databas e s . Le t’s go back to e le m e ntary s ch ool, and us e th os e bulle tin boards as le arning aids ! I als o h ad th e ide a to buy and ins tall a pull-dow n s cre e n in front of th e bulle tin board, to us e for proje cting le cture note s or de m ons trations ins ide th e library.

10:45 am to 12:15 pm Fundrais ing 101 for Your Library, pre s e nte d by Le anne De nis , Manage r of Re ve nue De ve lopm e nt w ith th e Canadian Cance r Socie ty, BC and Yuk on Divis ion, form e rly Advance m e nt Office r for Sim on Fras e r Unive rs ity Library.

I h ate to as k for m one y or ch arge pe ople for s e rvice s . In any cas e , I w ork in a branch library and trus t th e m ain branch to h andle th e financial cons ide rations . Th is w ork s h op prom pte d m e to re aliz e th at th e re are m any diffe re nt type s of donations , not jus t financial, and th at I ne e d to e ncourage and nouris h a re lations h ip w ith our donors in a proactive m anne r. Re ce ntly, one of our k e y donors of pe rs onal journal

is s ue s w ith dre w a s ubs tantial am ount of h is donations . Anoth e r donor re tire d--tak ing w ith h im h is rare journal s ubs cription. Do m y journal donors fe e l unde rappre ciate d? Are th e re ne w clinical s taff m e m be rs w ith fre s h journal s ubs criptions w e could w oo and e ntice to contribute ? I s tarte d to th ink of cool adve rtis ing line s I m igh t us e to prom ote contributions to th e Library, and h ow to e ducate th e s taff on th e value of th e ir participation.

Le anne de s cribe d h ow to e ducate our donors about w h at is us e ful, and th at s truck a ch ord w ith m e . Our re ce ption, adm in, Foundation s taff m e m be rs , and volunte e rs too, could be m ore aw are of w h at type s of m ate rials w e find valuable , and w h ich donations s h ould be ge ntly re dire cte d. Do w e m ak e it e as y for pe ople to k now w h at to give us ? I als o de cide d to com m unicate in a m ore e ffe ctive m anne r w ith our ow n in-h ous e Foundation about s m all ye t tangible ne e ds of th e s taff w h ich could flow th rough th e Library, for continuing e ducation ne e ds , e q uipm e nt, s h e lving, and oth e r ite m s w h ich could provide ins piration for donors w h o w is h to h ave a m e aningful proje ct. It is alw ays good to fos te r a h e alth y re lations h ip w ith th e Foundation. Re s ource s flow th rough th e m .

1:15 pm to 4:15 pm Pre s e ntation Sk ills W ork s h op pre s e nte d by Maure e n H annah , w h o s pe cializ e s in de s igning and facilitating pre s e ntation s k ills , conflict re s olution, m anage rial le ade rs h ip and coach ing s k ills cours e s .

Afte r th is w ork s h op, I am ce rtain th at m os t m e dical librarians are good pre s e nte rs and te ach e rs . Mos t of us are com fortable w ith w h at w e ne e d to s ay in front of a group and w e are e ve n good at im provis ation. Th e m os t valuable part of th is w ork s h op for m e w as th e te ach ing tools . Th e dynam ic group w ork te ch niq ue s got participants ove r th e bum p of th e ir firs t s pe e ch , and q uick ly m ade th e m m ore com fortable w ith giving pre s e ntations . Sh e us e d ve ry s pe cific, incre m e ntal goals and concre te e valuation points to h e lp us to not only re ce ive fe e dback , but als o to give cons tructive analys e s to e ach oth e r. Th e w ork s h op w e nt along w e ll w ith w h at w e h ave le arne d about "adult e ducation" m e th ods . One m ore tool in th e k it.

I w as am az e d th at s o m any practical applications w e re pack e d into one s h ort day of w ork s h ops . I cam e aw ay not only ins pire d (alas , I am ofte n ins pire d be yond m y re al life abilitie s ) but als o w ith a s pe cific lis t of obje ctive s th at I th ink I can accom plis h .

Unfortunate ly, a couple of w e e k s late r m y library cle rk h ande d in h e r re s ignation and m y w ork load w e nt tops y-turvy. Many of m y obje ctive s h ave be e n on th e back burne r s ince th e s um m e r, de laye d but not forgotte n. Since I h ave re turne d from m y autum n h olidays and I h ave a ne w and e ne rge tic library cle rk I am now look ing ove r m y lis t once m ore . Could th e s e be m y Ne w Ye ars re s olutions for 2008?

W EB SURVEY: JOURNAL MANAGEMENTDaw n Bas s e tt, Manage r Conte nt and Inform ation Re s ource sVancouve r Aq uarium Marine Scie nce Ce ntreDaw n.bas s e tt@ vanaq ua.org

In pre paration for th is is s ue of th e H LABC Forum , w e th ough t th at it m igh t be appropriate to s urve y H LABC m e m be rs on a fe w of th e m any is s ue s w e face w h e n w e m anage our journal colle ctions . W e continue to h e ar th at publis h e rs are on th e m ove tow ards a “pape rle s s ” w orld. H ow e ve r, w h ile m ore and m ore journals and m agaz ine s are h e ade d in th at dire ction, w e all re cogniz e th at re gardle s s of th e s iz e or s ubje ct focus of our particular librarie s ; w e s till de al w ith journals in both print and e le ctronic form ats .

I re ce ntly joine d th e aq uarium and found th at I ne e de d to de s ign a ne w library layout for a ve ry s m all s pace w ith a fairly large colle ction th at h ad not be e n w e e de d in ye ars . One of m y ch ronic ch alle nge s is th e print journal colle ction. Lik e m any library us e rs , m ine are s plit be tw e e n th os e w h o pre fe r th e conve nie nce of “print on de m and” article s available th rough online s e rvice s , th os e w h o pre fe r to brow s e print re s ource s and th os e w h o w ant both . All th re e groups h ave a valid conce rn about future acce s s to an e le ctronic product th at doe s not ph ys ically s it in th e library. My m ain conce rn is to find a w ay to fit e ve ryth ing into m y e xis ting s pace and s till be able e xpand th e colle ction ove r tim e w ith out th e los s of valuable conte nt colle cte d by pre vious librarians .

In th e pas t ye ar, I h ave form e d a library com m itte e and ins titute d a colle ction m anage m e nt s trate gy to h e lp give m e s om e guidance about w h at to k e e p and w h at to ge t rid of, but during conve rs ations w ith th e com m itte e , I be gan to w onde r w h e th e r th e w ay in w h ich library us e rs acce s s journals h as ch ange d th e w ay th e y us e library re fe re nce s e rvice s . For e xam ple , are th e re s ignificant diffe re nce s be tw e e n book and journal orde ring, and do re fe re nce librarians s pe nd m ore or le s s tim e on acce s s m anage m e nt and e xplanations on h ow to us e th e online re s ource s com pare d to th e m ore fam iliar print one s ?

In addition to pos ing th e s e ne w q ue s tions on h ow acce s s to e le ctronic journals m ay h ave ch ange d th e w ay in w h ich w e inte ract w ith library us e rs , th e s urve y re vis its s om e of th e q ue s tions from th e “Journal Ve ndor Surve y” publis h e d in volum e 26, is s ue 3 of th e H LABC Forum . Alth ough w e h ad a s m all s am ple of only s e ve nte e n re s ponde nts for th is s urve y, s om e ite m s of inte re s t e m e rge d.

W ith incre as ing acce s s to online m ate rials , de m ands on in-pe rs on library s e rvice s m ay h ave ch ange d.

1.

W h at notice able patron be h aviour ch ange s m ay be re late d to th e ch anging m ix of print and e le ctronic journals ?

Alth ough it appe ars th at in-pe rs on vis its are on th e de cline , it als o s e e m s th at re m ote “vis its ” via e m ail, ch at and te le ph one are on th e ups w ing as is inte re s t in ins truction re late d to e le ctronic form ats . Th is m ay not be a s urpris e w h e n you cons ide r th at 64% of librarians w h o re s ponde d be lie ve th at th e ir us e rs s till pre fe r print be caus e th e y are “uncom fortable w ith te ch nology.”

2.

W h y do your us e rs continue to acce s s print journals ?

One re s ponde nt com m e nte d th at public us e rs and patie nts are not give n acce s s to th e ne tw ork . For th e s e patrons , print is pre fe rre d as it provide s th e ir only acce s s to th e colle ction. W h ile m y colle ction is m os tly us e d by aq uarium s taff, I do h ave th e occas ional graduate s tude nt com e in by appointm e nt. It is im portant to k e e p in m ind th e s e type s of us e rs as s om e funding could be dire ctly tie d to public us e of our colle ctions .

Anoth e r re s ponde nt com m e nte d th at w h ile us e rs e xpe ct m ore journals to be available full-te xt online , th e y als o s till e xpe ct librarie s to h ave core print journal colle ctions . Th is m ay re fle ct our us e rs ’ ne e d to e ns ure th e longe vity of a particular favourite journal, th e ir pos s ible dis com fort w ith te ch nology or th e fact th at in s om e cas e s it is s till e as ie r to vie w illus trations and graph s in th e print form at. As w e be gin to m ove tow ard m ore online conte nt, it is im portant th at w e h e lp our us e rs w ith th is trans ition by continuing to pus h publis h e rs to e ns ure th at e le ctronic conte nt w ill be available w e ll into th e future . Finally, w e m us t continue to provide e xce lle nt training to h e lp our us e rs be com e m ore com fortable w ith online form ats .

3.

Do you th ink th e ris e of ope n-acce s s or fre e online journals are h aving a s ignificant im pact on s ubs cription m anage m e nt?

Alth ough ope n acce s s conte nt m igh t m e an m ore w ork for te ch nical s e rvice s , it is a gre at opportunity for librarie s w ith s m all budge ts . It is als o e ncouraging to s e e th at online conte nt provide rs s uch as BioOne are link ing to ope n acce s s conte nt from th e ir ow n portals .

In th e four ye ars be tw e e n th e 2003 s urve y and 2007 s urve y, th e am ount of librarie s th at h ave h ad to dras tically cut th e ir s ubs criptions in orde r to m anage journals h as de cre as e d. Fe w librarie s s e e m to s h ift m one y from oth e r budge t are as or as k de partm e nts /individuals to pay for th e ir ow n s ubs criptions . One q ue s tion not as k e d but w orth cons ide ration: is th is de cre as e due to online publis h ing be com ing m ore affordable or is it re late d to th e re duce d cos t of acce s s to e le ctronic journals available th rough th e e -H Lbc cons ortia?

4.

As journal price s incre as e (and budge ts de cre as e ), w h ich of th e follow ing s trate gie s h ave you us e d in journal m anage m e nt?).

5.

W h at journal ve ndors do you us e ? If m ore th an one , ple as e nam e th e m ain ve ndor for title -by title s ubs cription m anage m e nt.

Not m uch h as ch ange d in te rm s of ve ndor us e s ince 2003. In th e 2003 s urve y, Ebs co w as cle arly th e pre fe rre d m ain ve ndor, s o it is inte re s ting to s e e th at Black w e ll s e e m s to h ave caugh t up s om e w h at in th e pas t four ye ars .

6.

Th ink ing only of paid journal s ubs criptions , e s tim ate th e num be r of your title s w h ich s ubs cribe d to in:

W h at s e e m s cle ar at th e conclus ion of th is s urve y is th at de s pite th e inh e re nt ch alle nge s , m os t of th e librarians th at re s ponde d to th e s urve y provide th e ir journals in an e le ctronic form at. Our s urve y did not as k librarie s to provide s taff s iz e , colle ction s iz e or budge t num be rs , s o it is difficult to as s e s s w h e th e r th e re is a diffe re nce bas e d on th e s iz e or budge t of a particular library. It w ould be m os t inte re s ting to run th is s urve y again in a fe w ye ars and s e e w h e th e r th e s e tre nds h ave continue d and w h at k ind of im pact, if any, ope n acce s s w ill h ave on h ow w e m anage our journal colle ctions .

CH ANGING JOURNAL VENDORS: TH E BCCA LIBRARY EXPERIENCE

Cath y Raym e nt craym e nt@ bccance r.bc.caProvincial Library Le ade r, BC Cance r Age ncy

W h y w ould any Library ch ange journal ve ndors if th e y didn’t abs olute ly h ave to? Each ye ar journal ve ndors s ave librarie s a lot of w ork re ne w ing s ubs criptions from m ultiple publis h e rs , pre paring de partm e ntal billing invoice s , claim ing m is s ing is s ue s , and facilitating lice ns e s for e journals . Once a library h as e s tablis h e d a re lations h ip w ith a ve ndor, th e m os t com m on re as ons to cons ide r s w itch ing ve ndors are m ajor proble m s w ith th e ve ndor’s s e rvice or th at th e re is m one y to be s ave d.

In th e BCCA’s cas e th e re as on w as m one y. W e h ad a num be r of s m all proble m s w ith our long-te rm ve ndor, but noth ing m ajor. For e xam ple w e h ad ongoing proble m s w ith claim s , w e found th e ir online claim ing proce s s aw k w ard to us e , and th e ir re ne w al form s and invoice s w e re badly form atte d and h ard to unde rs tand. Anoth e r ve ndor s e nt us a propos al th at offe re d a s ignificant financial be ne fit, and th is pre cipitate d our de cis ion to s w itch .

Th e original propos al h ad be e n s e nt to th e BCCA in e arly 2004, prior to m y arrival as th e BCCA’s Library Le ade r. Th e las t th ing on m y m ind th at ye ar w as ch anging our journal ve ndor, as w e w e re in th e th roe s of planning a ne w library. By June of 2005, th e dus t h ad s e ttle d from our m ove to th e ne w library s pace and I h ad ch atte d w ith th e s e rials ve ndor at th e CH LA/ABSC confe re nce , w h e re th e y confirm e d th at th e propos al w as s till on th e table .

Th e BCCA Library in Vancouve r coordinate s journal re ne w als for all th e BCCA Library branch e s and for approxim ate ly 20 oth e r de partm e nts . In 2005 w e coordinate d ove r $100,000 in print journal re ne w als and th e de cre as e in s e rvice fe e s offe re d by th e ne w ve ndor s e e m e d e nough of a be ne fit to purs ue th e propos al.

I cons ulte d w ith oth e r library s taff, particularly th e cle rical s taff involve d in journal ch e ck -in and claim ing to ge t th e ir opinions of m ak ing th e s w itch . Th e y alre ady h ad a re lations h ip w ith th e ve ndor for m any ye ars , and th e y w e re s till re as onably h appy w ith th e ve ndor’s s e rvice . Th e de cis ion to s w itch re s te d on th e ide a of s aving m one y, s o I did s om e re fe re nce ch e ck s w ith oth e r librarie s , re ad th rough th e ve ndor’s annual re port, and s e arch e d in a library databas e for inform ation about th e fis cal viability of th e ne w ve ndor. Th e las t th ing I w ante d to ris k w as ge tting th e BCCA into a fias co lik e th e Divine bank ruptcy.

Afte r our fe ars h ad be e n laid to re s t, I notifie d th e ne w ve ndor in e arly Se pte m be r, 2005 th at w e w ould s ign th e ir contract. At th e s am e tim e I notifie d our curre nt ve ndor of th e de cis ion, w h ich w as th e h arde s t s te p in th e e ntire proce s s . As a fairly ne w library adm inis trator I w as n’t accus tom e d ye t to acting lik e a h ard-h e ade d bus ine s s -w om an.

Starting th is s w itch ove r proce s s in Se pte m be r caus e d a lot of h e adach e s both for th e ne w ve ndor and for us . Our pre vious ve ndor h ad alw ays accom m odate d our w is h e s and s e nt out th e ir re ne w al inform ation in Octobe r, s o w e w e re us e d to s tarting th e re ne w al proce s s in th e fall. Sw itch ing to a ne w ve ndor th is late in th e ye ar re ally put us be h ind th e e igh t ball.

As re ne w al ins tructions cam e in from e ach de partm e nt, data w as e nte re d in a s pre ads h e e t for journal title , m ailing addre s s ins tructions , de partm e nt code s , form at code , s tart date e tc … Th is w as a h uge am ount of e xtra w ork com pare d to th e us ual re ne w al proce s s . It took ove r a m onth to com pile and organiz e th e data, and th e re fore our orde r lis t w as n’t s e nt to th e ne w ve ndor until late Octobe r -- w h ich m e ant th at th e ve ndor could not s tart to orde r th e journals until Nove m be r. Th e ir invoice did not arrive until afte r Ch ris tm as , and paym e nt w as not m ade until late January 2006. My finance pe ople w e re agitate d by th e pre s um e d budge t variance .

Th e late paym e nt als o m e ant th at w e did not re ce ive th e January is s ue s of a num be r of title s . Mos t of th e s e is s ue s late r arrive d from an e xtra copy bank th at th e ne w ve ndor m aintaine d, and th e re w as a flurry of claim ing and clarifying of s ubs cription te rm s th at firs t fe w m onth s . W e continue d to re ce ive re ne w al form s from publis h e rs long into 2006, as it appe are d th at th e publis h e rs h ad not re aliz e d th at our pre vious s ubs criptions h ad be e n re ne w e d via a diffe re nt ve ndor.

In addition to th e claim ing (and le arning th e ne w claim ing s ys te m ) th e library s taff h ad a lot of e xtra w ork ch anging s e rials re cords for s upplie r and ve ndor re fe re nce num be rs .

Did all th e e xtra w ork involve d in th e s w itch pay off? W e s till h ave s om e ongoing proble m s w ith claim s and th e library s taff m e m be rs th ink th e ne w ve ndor’s online claim ing proce s s is jus t as aw k w ard to us e as th e pre vious ve ndor’s . W e h ave now gone th rough tw o re ne w al cycle s w ith th e ne w ve ndor and th e ir re ne w al form s and invoice s are e as ie r to unde rs tand, but th e y s till are not pe rfe ct – for e xam ple th e y don’t give U.S. conve rs ion rate s , nor do th e y indicate w h e n fre e inte rne t acce s s is include d. Th e s w itch h as s ave d th e BCCA s om e m one y and h aving to pay s uch s crupulous atte ntion to e ve ry s ubs cription h ad a pos itive s pin-off. I took th e opportunity to cance l a num be r of title s , e s pe cially print copie s of th os e title s th at w e h ad s ubs cribe d to via dire ct s ite lice ns e s w ith publis h e rs .

Le s s ons Le arne d:

1. It pays to atte nd confe re nce s and ch at w ith th e ve ndors . 2. You m ay h ave m ore ne gotiation pow e r th an you re aliz e .3. Ve ndors are ofte n pre pare d to cut de als .4. No ve ndor is pe rfe ct, and you are alw ays going to h ave claim ing

proble m s !

If m one y is th e prim ary re as on for cons ide ring a ve ndor s w itch , h ave a s e rious talk w ith your e xis ting ve ndor. No ve ndor lik e s to los e clie nts .

Th e re m ay be m ore room for ne gotiation th an you w ould e xpe ct.

Sw itch ing ve ndors tak e s at le as t tw ice as m uch tim e as your re gular re ne w al proce s s . If you’re going to s w itch , s tart w ork ing tow ard th e trans ition in th e s pring, for th e ne xt cale ndar ye ar.

Our old ve ndor cam e to us a ye ar afte r w e h ad m ade th e s w itch , and offe re d us a ne w de al, pos s ibly e ve n m ore attractive th an th e propos al th at m ade us s w itch in th e firs t place . Since I s urvive d th e ch alle nge s of th e firs t s w itch I’m not te m pte d to do it again in th e ne ar future . Ne ve r s ay ne ve r th ough !

E-H LBC: FOCUSING ON RESOURCE ACCESS AND COOPERATIVE JOURNAL MANAGEMENT Jo Anne Ne w ye ar-Ram ire z , joanne n@ e h lbc.ca e -H Lbc Coordinator; Ele ctronic H e alth Library of BC (h ttp://w w w .e h lbc.ca/)

Introduction

Alm os t tw o ye ars ago, th e cons ortium calle d th e Ele ctronic H e alth Library of Britis h Colum bia (e -H Lbc) w as form e d to coordinate th e purch as e of province -w ide acce s s to s e le cte d online h e alth k now le dge re s ource s . Th e re s ource s , lice ns e d from Ebs co and Ovid, include th e Biom e dical Re fe re nce Colle ction: Com pre h e ns ive e dition, CINAH L full te xt, Me dline , Ps ycINFO, Ps ycARTICLES, Evide nce Bas e d Me dicine Re vie w s (EBMR) and th e LW W Total Acce s s Colle ction. Th e s e re s ource s contain approxim ate ly 1,700 full te xt journals . Th e lice ns e s w e re ne gotiate d to provide th e pote ntial for unive rs al acce s s for h e alth practitione rs acros s th e province , w ith th e cons ortial m e m be rs providing th e te ch nical infras tructure for acce s s .

Th e th re e -ye ar e -H Lbc e nde avor w as officially launch e d on April 1s t, 2006 and w ill be s ubje ct to re ne w al am ong its m e m be rs h ip in March 2009 . Th e m e m be rs h ip of th e cons ortium is curre ntly com pris e d of th e 6 BC h e alth auth oritie s , 24 public pos t-s e condary ins titutions , 3 provincial m inis trie s , and th e Colle ge of Ph ys icians and Surge ons of BC. Since its ince ption, tw o ne w pilot affiliate m e m be rs , th e Ph ys ioth e rapy As s ociation of BC and th e Mas s age Th e rapy As s ociation of BC, h ave joine d.

Th e e s tablis h m e nt of th e e -H Lbc Cons ortium w as m ade pos s ible th rough a uniq ue collaboration am ong th e h e alth , pos t-s e condary e ducational ins titutional s e ctors and th e BC Acade m ic H e alth Council (BCAH C), as w e ll as a s ignificant m one tary contribution from th e BC Minis try of H e alth . W ith th e addition of th e e xpe rtis e and s upport provide d by BC ELN, w h ich h as an e s tablis h e d provincial e le ctronic library cons ortium in th e pos t-s e condary e ducation s ys te m , e -H Lbc h as a s olid s upport bas e for s us tainability.

e -H Lbc is gove rne d by a Ste e ring Com m itte e com pris e d of re pre s e ntation from th e paying m e m be rs h ip and BC Acade m ic H e alth

Council (BCAH C). Th e Ste e ring Com m itte e re ports to th e Ope rating Com m itte e of th e BC Acade m ic H e alth Council and curre ntly BC ELN h as th e contract to run th e e -H Lbc Adm inis trative Ce ntre . Th e Ste e ring Com m itte e s e ts th e vis ion and m is s ion for e -H Lbc and provide s a h igh le ve l of dire ction and policy.

Us e Afte r th e Firs t Ye ar

Th e firs t ye ar of acce s s h as s e e n ph e nom e nal us age for th e core s uite of products .

April 2006 –March 2007

Total Se s s ions 3,382,285

Total Se arch e s 12,034,501

Link s Acce s s e d 2,081,145

Full Te xt Vie w e d 4,233,887

Full Re cords Vie w e d 9 ,39 2,230

From th e initial s tage s during April 2006, to th e e nd of our firs t ye ar in March 2007, th e num be r of s e s s ions h ad incre as e d a full 138% . Full-te xt vie w e d in Ovid w e nt from 9 ,9 9 0 a m onth at firs t to 41,207 a m onth , an incre as e of 312 % for m onth ly us age . EBSCO us e e s calate d as w e ll. Calculations for full-te xt vie w s in th e firs t ye ar alone s h ow e d th at th e cos t for an e nd us e r to vie w one article am ounte d to $0.24, a ph e nom e nal value .

Th e m os t popular databas e s h ave be e n th e full te xt re s ource s from LW W Total Acce s s Colle ction, on th e h e alth s e ctor s ide , to Ps ycARTICLES on th e pos t-s e condary s ide .

APA journals round out th e top num be r of full te xt vie w e d w ith a m ixture of title s from th e Biom e dical Re fe re nce Colle ction: Com pre h e ns ive e dition (Am e rican Journal of Public H e alth , Britis h Journal of Nurs ing, Pe diatrics , Journal of Clinical Nurs ing, and Lance t) and th e Lippincott W illiam s & W ilk ins Total Acce s s Colle ction (Ne urology, Spine , and Critical Care Me dicine ).

Journal Manage m e nt Is s ue s

Facilitating th e acce s s to th e s e re s ource s can be a ch alle nge w h e n four diffe re nt te ch nological acce s s infras tructure s s olutions acros s 51 uniq ue groups /s ite s h ave to be de alt w ith . Th e pos t-s e condary ins titutions for th e m os t part re ly on Godot and Cufts for th e ir journal acce s s m anage m e nt. Th e Unive rs ity of Britis h Colum bia utiliz e s SFX. Many of th e h e alth auth oritie s and s om e h e alth as s ociations re ly on EBSCOs ’ Link s olve r and A to Z title lis t products . In addition to th e s e tools , s om e ins titutions als o us e Se rial Solutions in com bination w ith th e above journal m anage m e nt s olutions . Ne w affiliate m e m be rs are utiliz ing th e Ovid Link s olve r and A to Z title lis t s olution. Th is particular

tool cam e w ith th e Ovid s uite of lice ns e d products .

Th e ability to coordinate title conte nt inform ation and training for acce s s and dis cove ry als o pre s e nts an ongoing ch alle nge acros s th is dive rs e infras tructure lands cape . Each of th e s e m anage m e nt s olutions offe rs diffe re nt de gre e s of ve ndor s upport for journal aggre gator conte nt. H ow e ve r, all th e s e s olutions re q uire s om e m anage m e nt on th e part of th e m e m be r ins titution at a varie ty of le ve ls .

Th e Ovid Link s olve r s olution probably re q uire s th e m os t com m itm e nt. Lice ns e d full-te xt conte nt from th e EBSCO databas e s w e re loade d as targe ts in th e Ovid Link s olve r product as re q ue s te d but th e conte nt ch ange s w ill ne e d to be m anage d ce ntrally or by e ach m e m be r for th e s e profile s th at are not ow ne d by Ovid. EBSCO and Ovid offe r varying de gre e s of conte nt ale rts but m e m be rs ofte n notice ch ange s be fore announce m e nts are m ade and Link s olve r targe ts are update d.

As it turns out, conte nt m anage m e nt h as be com e m ore of a collaborative e nde avor am ong m e m be rs . Th e e -H Lbc acce s s infras tructure re lie s on e ach m e m be r’s e -re s ource te ch nical infras tructure to m anage conte nt th rough th e tools available to th e m . Ide ally, th e e -H Lbc Adm inis tration Ce ntre provide s s upport from ale rts provide d by ve ndors , m aintains th e bas e Ovid Link s olve r product, and com m unicate s to m e m be rs any conte nt ch ange inform ation.

Em bargoe s and Los s of Curre nt Conte nt

Som e e -H Lbc m e m be rs h ave e xpre s s e d conce rn about journal e m bargoe s (th e de lay of availability of full te xt article s im pos e d by publis h e r) or los s of full-te xt acce s s to k e y title s . Publis h e rs ins titute e m bargoe s ge ne rally as a w ay to e ns ure re ve nue for th e ir publication. Ve ndors s uch as EBSCO try to m inim iz e e m bargoe s ; h ow e ve r, th e truth is th at th e cos t of a ve ndor, w h ich provide s a journal w ith out th e e m bargo, w ould be cos t proh ibitive to th e s ubs cribing library. Th e balance be tw e e n affordability for th e library and re le vance for th e patrons doe s n’t alw ays m e e t our m e m be rs ’ ne e ds but it is a re ality w h e n w e do w ant low e r cos ts . Th is w ill be an is s ue th e e -H Lbc Adm inis trative Ce ntre w ill continue to e xplore in th e upcom ing ye ar.

As ide from e m bargoe s , th e los s of acce s s to a title can als o be proble m atic. Th e re is no guarante e th at a full-te xt journal curre ntly available in an aggre gator databas e w ill continue to be available in th e ne xt m onth . Som e title s do go aw ay and h ave done s o in th e pas t ye ar. Ovid, th e ow ne r of Lippincott, W illiam s & W ilk ins (LW W ), announce d back in Fe bruary 2006 th at it w ould not re ne w th e EBSCOh os t lice ns e of LW W conte nt. As a re s ult, 19 LW W journals no longe r offe r active full-te xt cove rage in EBSCOh os t databas e s . EBSCOh os t did not cons ide r th e los s s ignificant citing th at th e 19 journals did not re pre s e nt th e top journals available from LW W . Luck ily, th is ch ange did not affe ct e -H Lbc m e m be rs due to th e LW W Total Acce s s Colle ction be ing a part of our core s uite of available products . In addition to th e s e Lippincott title s , th e EBSCO Title Re ports indicate d 7 title los s e s and tw o title incre as e s s ince April 2007.

During th e s am e tim e pe riod, Ovid note s th at for th e LW W Total Acce s s Colle ction th e re w as a los s of one title , Pe diatric Cas e Re vie w s Proble m s in Ge ne ral Surge ry. Inte re s tingly e nough , m e m be rs h ave pointe d out additional m is s ing conte nt th at doe s n’t appe ar on th e Ovid conte nt s ite s uch as Alcoh olis m : Clinical and Expe rim e ntal Re s e arch . Th e ability to ge t de finitive announce m e nts for ce as e d or dis continue d conte nt w ill continue to be a priority is s ue for th e e -H Lbc Adm inis trative Ce ntre to docum e nt and dis s e m inate to th e m e m be rs h ip.

Me m be rs h ip Subs criptions

H as th e s uite of re s ource s ch ange d m e m be rs h ip s ubs cription practice s ? H ave m e m be rs droppe d print for online only? Since full te xt aggre gator databas e s do not provide s e cure title -by-title lice ns ing, th e s e title s w ould not lik e ly be a part of any e le ctronic form at only m igration plans . None th e le s s , th is s uite of re s ource s h as incre as e d s e rial h oldings am ong m any m e m be rs and h e ld cos ts to m inim al inflationary incre as e s . Acros s North Am e rican contine nt, cos ts for print s ubs criptions h ave incre as e d an ave rage of 8.3% in th e m e dical s cie nce s according to th e 2007 Sw e ts Se rial Price Incre as e Re port for 2007

In addition, re ce nt announce m e nts on various lis ts e rvs h ave indicate d m any librarie s can s e e an incre as e of around 135% in cos ts for th e LW W Total Acce s s Colle ction. Appare ntly th e publis h e r h as "re s tructure d" th e pricing of th e ir H igh Im pact Colle ction title s . Luck ily, pe rce ntage incre as e s ne gotiate d for e -H Lbc h olds incre as e s at 4% a ye ar for th e 3 ye ar contract, a cons ide rable s avings .

Look ing Ah e ad

W h at doe s th e future h old for e -H Lbc journal m anage m e nt? Com m unication s trate gie s are curre ntly unde r de ve lopm e nt in a joint partne rs h ip be tw e e n th e e -H Lbc Manage m e nt Com m itte e and BC Acade m ic H e alth Council to incorporate m e th odologie s th at e ffe ctive ly conve y conte nt ch ange s as w e ll as oth e r ne w s about re s ource s s uch as platform ch ange s , ge ne ral re s ource ne w s , and databas e /journal fe ature s .

W e w ill be gin to e xplore ne w te ch niq ue s for inte rnal com m unications s uch as th e us e of a m e m be rs -only blog, ne w targe te d lis ts e rvs , inte rnal, and m aybe e xte rnal conte nt ne w s le tte rs . For e xte rnal com m unications to our pote ntial provincial h e alth care practitione rs , w e w ill lik e ly us e targe te d branding, and de ve lop s pe cializ e d prom otional m ate rial h igh ligh ting, am ong m any th ings , th e full-te xt conte nt available to th e m . Th e publicity of e -H Lbc re s ource s at clinical confe re nce s and m e e tings is als o one of our ne xt s te ps as w e ll as targe te d training for e nd-us e rs . Now th at w e h ave data in h and of w h at re s ource s practitione rs , s tude nts and faculty are us ing, w e can cre ate aw are ne s s of th os e re s ource s to oth e r auth oriz e d us e r groups w h o m ay not be aw are th at th e y h ave th e s e available to th e m .

Th e e -H Lbc Adm inis trative Ce ntre w ill continue to w ork w ith th e ve ndors to m ak e s ure w e k e e p th e flow of inform ation about conte nt ch ange s to our m e m be rs cons tant and m ak e e ve ry e ffort to be re s pons ive to our m e m be rs about conte nt is s ue s as w e ll as re m aining attune d to our m e m be r’s te ch nological infras tructure lands cape .

W ith anoth e r ye ar be fore us , it is an e xciting tim e for th e cons ortium . All th e m e m be rs ’ e nth us ias m , pas s ion, and colle ctive e fforts k e e p th e m om e ntum e ne rgiz e d. e -H Lbc is inde e d building th e cons ortium th at it s ough t out to build — one th at fos te rs collaboration, s upport, and training for th e s h aring of inform ation re s ource s as w e ll as collaboration in th e s e le ction, acq uis ition, and m anage m e nt of province -w ide , h e alth library re s ource s th at s upport and im prove practice , e ducation, and re s e arch in Britis h Colum bia.

GETTING TO KNOW YOU BETTER

MEMBER PROFILE OF BROOKE BALLANTYNELinda H ow ard, Librarian; Linda.h ow ard@ fras e rh e alth .caFras e r H e alth , Bas e d at Surre y Me m orial H os pital

Brook e Ballantyne , a re ce nt graduate of th e Unive rs ity of Britis h Colum bia’s Library and Inform ation Scie nce s Mas te rs program , is th e clinical librarian at Rive rvie w H os pital Library. Linda H ow ard re ce ntly caugh t up w ith Brook e for an inte rvie w …

W h at attracte d you to library and inform ation s cie nce ? H ow did you find th e library s ch ool e xpe rie nce pre pare d you for th e re al w orld of librarie s ?

W h at firs t attracte d m e to th is fie ld w as th e de s ire to re m ain involve d in s om e w ay w ith th e le arning proce s s , or in oth e r w ords to re m ain a “pe rpe tual s tude nt” for as long as pos s ible . I s tarte d off in library s ch ool w ith th e inte nt to be com e a Ch ildre n’s Librarian, w h ich w ould h ave allow e d m e to le arn about pare nth ood, th e ch ildre n th e m s e lve s , and w h at m ak e s good ch ildre n’s lite rature . Th is is s om e th ing I w ould s till love to do. H ow e ve r, m y de s ire for an e ve r-e xpanding h oriz on of inform ation le d m e to th e are a of Clinical Librarians h ip, w h ich s e e m e d s o rich in le arning opportunitie s th at I couldn’t re s is t its draw .

My e xpe rie nce in library s ch ool w as varie d. I trie d to tak e as m any cours e s as I could in diffe re nt are as of librarians h ip and w h ile I h ave de finite ly us e d a lot of th e s k ills I acq uire d th rough m y cours e w ork , I now re cogniz e h ow uniq ue e ach librarian’s job is , and h ow difficult it is to capture all th e s k ills ne e de d to do th e job w ith in th e tim e pe riod of a tw o-ye ar m as te r’s program . Ne e dle s s to s ay, m y practicum and co-op s tude nt e xpe rie nce h ave be e n invaluable to m e .

Te ll m e about your pre s e nt pos ition at Rive rvie w H os pital Library. W h at do you e njoy m os t about th is pos ition?

In m y pre s e nt pos ition at Rive rvie w H os pital Library, I s upe rvis e and

run tw o library branch e s – one at Rive rvie w , and th e oth e r at th e Fore ns ic Ps ych iatric Se rvice s Com m is s ion. Th rough th e s e colle ctions , w e s e e k to s e rve all m e ntal h e alth profe s s ionals in th e province of Britis h Colum bia. Our Rive rvie w branch als o cate rs to patie nts and th e ir fam ilie s w ith a local “public library” colle ction of nove ls , a cons um e r h e alth colle ction as w e ll as book s on oth e r topics . I curre ntly h ave tw o s taff m e m be rs – a library te ch nician and a library cle rk – w h o h e lp pull it all toge th e r.

I e njoy s couring th e lite rature for inform ation to h e lp m e ntal h e alth profe s s ionals and th e ir patie nts . It is a s atis fying part of th e job, and a lot of th e tim e you fe e l appre ciate d for be ing able to s upply th e article , rating s cale , or drug profile th at th e patron w ants . Th e be s t part about th e pos ition is be ing able to te ach library patrons h ow to find th is inform ation on th e ir ow n.

W h at is your role w ith journals m anage m e nt in your pre s e nt pos ition? W h at is th e m os t ch alle nging is s ue you face w ith journals m anage m e nt?

I am in ch arge of th e m ainte nance , cance llation and th e addition of ne w s ubs criptions for all of th e print and e le ctronic journals at both library s ite s . Righ t now m y bigge s t ch alle nge s w ith journal m anage m e nt are h ow to h andle online acce s s , to figure out if online acce s s is include d in th e print s ubs cription, if it cos ts e xtra (and if th is is a re as onable cos t), w h y online acce s s is n’t acce s s ible w h e n it s h ould be e tc … It tak e s th e be tte r part of m any of m y w ork days .

W h at do you th ink are th e 3 top is s ue s h e alth librarians face w ith journals m anage m e nt?

#1: Subje ct cove rage . To m ak e th e de cis ion w h ich journals you w ill s ubs cribe to in your s ubje ct are a, and w h e n to drop or add journal title s . In th e fie ld of m e ntal h e alth and addictions , th e re are s o m any oth e r journals out th e re th at I could s ubs cribe to if only I h ad lim itle s s s pace and budge t. I lis te n care fully to s ugge s tions from our library us e rs , and w e igh th e s e agains t actual us age as w e ll as th e q uality of th e journals .

#2: Space . Is it w orth it to k e e p back is s ue s of print journals w h e n you h ave th e s am e cove rage online ? It is a te m ptation to m ak e room for ne w journals and to e xpand book s h e lving into th e journal back is s ue s pace , but th e une as ine s s around continual acce s s to e le ctronic arch ive s or fe ar of incre as e d cos t of e le ctronic s ubs criptions ofte n s tands in th e w ay of th e s e de cis ions .

#3: Acce s s ibility. A journal is only as us e ful as it is acce s s ible . If th e w e bs ite for an online journal is unus able , it w on’t be us e d. If you can only afford th e print s ubs cription for a popular journal, you’ll be s tuck at a ph otocopie r for h alf your day, or h aving to e ncourage patrons to vis it th e library in pe rs on w h e n th is m igh t not be th e be s t option for th e m .

Te ll m e about utiliz ation of ps ych iatric journals at Rive rvie w H os pital Library. W h at journal is th e m os t fre q ue ntly us e d and by w h om ?

Our top title s for us age in th e s ubje ct of ps ych iatry are th e Britis h Journal of Ps ych iatry, th e Journal of Clinical Ps ych iatry, and th e Am e rican Journal of Ps ych iatry. W e h ave both print and online acce s s to th e s e title s , and all of our patrons us e th e m at one point or anoth e r. Re s e arch e rs , ph ys icians , ph arm acis ts , allie d h e alth profe s s ionals , and patie nts and th e ir fam ilie s ofte n turn to th e s e publications for h igh q uality re s e arch article s .

H ow do you com m unicate w ith your us e rs about journal m anage m e nt de cis ions ?

W e h ave a bi-m onth ly library ne w s le tte r th at is s e nt out to a large m ailing lis t and pos te d on our w e bs ite (w w w .bcm h as .ca/library) w h ich include s inform ation about ne w library re s ource s . As I le ad up to a de cis ion to add a ne w journal s ubs cription, I try to h ave as m any conve rs ations w ith th e m e m be rs of th e pros pe ctive us e r group as pos s ible . My participation in th e Profe s s ional De ve lopm e nt / Continuing Me dical Education Com m itte e as w e ll as th e Profe s s ional Practice Council Com m itte e for Rive rvie w H os pital als o h e lps w ith com m unications s urrounding th e s e de cis ions .

H ow do you approach de cis ions about e -journals ve rs us print journals ? Do you th ink librarie s s till ne e d to h ave print journal colle ctions ?

I pre fe r to h ave both th e print and online s ubs cription to a journal, but of cours e th is is n’t alw ays pos s ible , or fe as ible . If th e cos t to add an online com pone nt to a print s ubs cription is re as onable , I’ll add it. Of cours e th e conce pt of “re as onable ” is alw ays de pe nde nt on w h at m y budge t look s lik e at th at point in tim e .

It is n’t alw ays pos s ible to h ave an online s ubs cription to a journal inde pe nde nt of th e print s ubs cription, w h ich m ak e s print journal colle ctions a continuing ne ce s s ity. I be lie ve th at librarie s are s till at th e s tage w h e re th e y ne e d to m aintain print journal colle ctions , and w ill be until Ope n Acce s s publis h ing abounds .

H ow do you e ducate your us e rs about journals ? W h at do you th ink are th e m os t im portant th ings for us e rs to k now about your journals ?

Eve ry ch ance I ge t to e ducate our us e rs about journal acce s s , I tak e it. I te ach us e rs about journals in th e m os t s traigh tforw ard m anne r pos s ible , and our acq uis ition of EBSCO ’s AtoZ s e rvice h as h e lpe d w ith th is . I pre s e nte d th is tool at our Joint Manage r’s m e e ting and, e ncourage d m anage rs to te ll th e ir s taff h ow e as y it is to us e . If I am to provide a library patron w ith an article , I alw ays try to m ak e it cle ar to

th e m h ow I acce s s our colle ction, and h ow th e y can do it on th e ir ow n.

W h at do you lik e to do for fun off duty?

I lik e to re ad (big s urpris e !), and re ce ntly m y fiancé and I h ave gotte n into audiobook s for long car ride s , or s h aring an inte re s ting book as a fam ily from our PC in th e living room (th e H arry Potte r s e rie s re ad by Ste ph e n Fry is be com ing a cult favourite for all of us , e s pe cially m y 6-ye ar-old s te ps on). I als o atte nd Bik ram Yoga clas s e s w h e n I ne e d to s tre tch , s w e at and re lax.

If you w on th e lotte ry for a m illion dollars , h ow w ould you de cide to s pe nd th e m one y?

I w ould re ally lik e to m ak e a s ignificant inve s tm e nt in th e Ope n Acce s s m ove m e nt; I s trongly be lie ve th at it re pre s e nts a m ajor com pone nt in th e future of librarians h ip and s ch olarly re s e arch . Of cours e I h ave to k e e p a little bit for m ys e lf, w h ich I w ould s pe nd on m y w e dding and a h one ym oon in th e Maldive s .

Bore d of th e us ual blogs ?

Look ing for s om e th ing m ore re le vant, pe rs onal, and pos s ibly le s s s e rious ?

Th is s ite cam e to m y atte ntion be caus e of th e curre nt e ntry re : s ocial book m ark ing (s e e th e article in th is is s ue ) and RSS journal s e rvice s . Not to m e ntion s om e proactive OvidSP tips .

It h e ld m y atte ntion, h ow e ve r, w ith th e s ide bar lis ting of Library blogs both m e dical and oth e r (appropriate ly groupe d). H ours of pote ntial le arning and am us e m e nt!

Ch e ck out th e blog at:

h ttp://w w w .k raftylibrarian.com /

(H e y, anyone w h o q uote s our De an G. m us t be good.)

CH LA 2007 CONFERENCE: A SEVEN-Q INTERVIEW Patricia L. Fos te r, patricia.fos te r@ ubc.caSe nior Library As s is tant, W oodw ard Biom e dical Library, UBC

W ith th e th e m e “Capitaliz ing on H e alth Partne rs h ips ” th e Canadian H e alth Librarie s As s ociation 2007 Confe re nce (h ttp://w w w .ch la-abs c.ca/2007/inde x_ e .h tm ) got unde rw ay May 28th - June 1s t in Ottaw a, Ontario our nations ’ capital. Th irte e n H LABC m e m be rs trave le d to th e confe re nce to ne tw ork , to ge t caugh t up on th e late s t gos s ip in h e alth librarie s and to atte nd s om e e xciting continuing s tudie s w ork s h ops .

Som e of th e confe re nce h igh ligh ts include d: th e ope ning k e ynote s pe ak e r Gre g Note s s , a re fe re nce librarian from Montana State Unive rs ity w h o gave an addre s s on th e ne w tools w h ich provide opportunitie s for h e alth librarians ; a num be r of s e ll-out CE w ork s h ops on s uch topics as : Us ing Social Softw are in Librarie s , Advance d W e b Se arch and PubMe d for Expe rts ; as w e ll as pape r pre s e ntations and pos te r e xh ibitions .

Som e of our atte nding m e m be rs w e re als o contributors to th e confe re nce including Cath y Raym e nt and Gre g Row e ll w h o pre s e nte d a pape r on “Th e Ele ctronic H e alth Library of BC (e H Lbc) – a Uniq ue Cons ortia” w h e re th e y talk e d about th e h is tory, planning ph as e s , launch of th e cons ortia. Th e y als o include d a tw o-ye ar activity re vie w and dis cus s e d plans for th e future (th e accom panying Pow e rPoint pre s e ntation is available on th e confe re nce w e bs ite at: h ttp://w w w .ch la-abs c.ca/2007/pape rs _ e .h tm #112). De an Gius tini and Euge ne Bars k e y als o ran a s ucce s s ful CE w ork s h op on “Us ing Social Softw are in Librarie s ”.

To ge t th e tas ty ins ide s coop on th e Confe re nce and in th e s pirit of us ing W e b2.0 online tools w e conducte d an online inte rvie w w ith De an Gius tini and Ch arlotte Be ck , tw o of th e H LABC confe re nce participants , us ing th e collaborative w ord proce s s ing tool “Google Docum e nts ”.

SEVEN-Q INTERVIEW

Q: Gre g Note s s (Montana Unive rs ity) w as th e k e ynote s pe ak e r to k ick off th e confe re nce and m ade a com m e ntary about th e "ne w tools offe ring advantage s for h e alth librarians ". W h at m ain point(s ) s tands out in your m ind from h is addre s s ?

De an: Gre g Note s s provide d a gre at ove rvie w to s om e of th e m os t popular W e b 2.0 tools and de m ons trate d h is e ncyclope dic k now le dge of th e s e e m e rging inform ation te ch nologie s .

Q. W e re th e re any e xh ibitions /pos te rs th at caugh t your e ye ? W h at about it did you find inte re s ting?

De an: Th e re w e re a lot of gre at e xh ibitors and pos te r pre s e nte rs at th is

ye ar's confe re nce . I'd e ncourage any h e alth librarian inte re s te d in de ve loping a pos te r to w ork w ith a SLAIS s tude nt, and divide th e w ork and cos ts . I've done th is a fe w tim e s , and I alw ays le arn a lot.

Ch arlotte : I found it re ally h e lpful to re ad th e s tructure d abs tracts of th e pos te rs in th e program prior. Th e re w e re s e ve ral I w as inte re s te d in, s ys te m atic re vie w s publis h e d as le tte rs , e tc …

Q. W h at w as your favourite Continuing Studie s s e s s ion and w h y?

De an: I did not atte nd a CE th is ye ar.Ch arlotte : Me ne ith e r.

Q: Th is q ue s tion is for De an Gius tini. De an and Euge ne Bars k e y ran a Continuing Studie s s e s s ion on s ocial s oftw are in th e s ocial s cie nce s and it w as a s e ll-out! De an, h ow did you find th is s e s s ion re ce ive d by th e participants ? W h at topics did th e y s e e m to h ave a k e e n inte re s t in and/or any inte re s ting ide as on h ow to us e th e s ocial s oftw are ?

De an: Our s ocial s oftw are s e s s ion w as a gre at opportunity to introduce m ajor points of inte re s t for th e participants . But w e w e re als o im pre s s e d w ith th e k now le dge of th e participants . It w as a gre at inte ractive s e s s ion. I th ink topics lik e ins titutional acce ptance of s ocial s oftw are ge ne rate d a good de bate .

Q: Th e re w e re s om e oth e r gre at s ocial activitie s planne d for th e confe re nce atte nde e s s uch as th e m orning runs , banq ue t and th e library parliam e nt tour. Did anyone atte nd th e s e e ve nts ? W h at did you e njoy th e m os t about th e m ?

De an: Th e banq ue t w as h e ld at th e National Arts Ce ntre on a w arm e ve ning in an outs ide te nt. It w as gre at to h e ar about s om e of th e h igh ach ie ve rs in our as s ociation.

Ch arlotte : Spe cifically, th e occas ion h onoure d 2 local BC librarians : De an for H os pital Librarian of th e Ye ar Aw ard and Euge ne for th e Em e rging Le ade r Aw ard. Oth e r aw ard re cipie nts w e re Pat Joh ns ton, a h os pital librarian from Ottaw a and Lois W yndh am a h os pital librarian from H am ilton w h o re ce ive d H onorary Life m e m be rs h ips ; and Be v Brow n (our firs t Docline Coordinator at CISTI) w h o w as aw arde d th e Margare t Ridle y Ch arlton Aw ard for Outs tanding Ach ie ve m e nt.

Q: On W e dne s day and Th urs day m orning th e re w as a "cybe rcafé". It s ounds cool and m ode rn. W h at h appe ne d th e re ? Coffe e and conve rs ation? A little e m ailing pe rh aps ?

De an: No com m e nt

Ch arlotte : Jus t acce s s to e m ail, but clos e to th e food. It w as ve ry

h andy.

Q: W h at "golde n nugge ts " did you tak e w ith you from th e confe re nce ? In oth e r w ords , w as th e re anyth ing ne w th at you le arne d th at s tick s in your m ind or w as your "ah a" m om e nt?

De an: Th is ye ar I th ough t th at th e NNLH dis cus s ions w e re inte re s ting. I w as ple as e d to s e e th at th e re w as s o m uch dis cus s ion and de bate . I th ough t th at th e NNLH te am h ad done a lot of gre at w ork , and it w ill be inte re s ting to s e e th e ir ne xt s te ps .

Ch arlotte : I h ad s e ve ral s uch m om e nts to nam e a fe w :

Anne Brice 's pape r "Re form , ch oice and w e ll-be ing: im plications of global k now le dge trans fe r on th e role s of 21s t ce ntury k now le dge w ork e rs " w as about h ow library s taff can pos ition th e m s e lve s in th e m ode rn w orld. Bringing h e r e xpe rie nce w ith th e Unite d K ingdom 's National Know le dge Se rvice w h ich s upports th e de cis ions and actions of th e profe s s ionals and patie nts in th e National H e alth Se rvice , s h e s ounde d th e clarion call for all involve d in librarie s and inform ation to tailor s e rvice s and re s ource s to w h at and h ow our us e rs w ant th e m . Sh e h ad s e ve ral s trate gie s - involve th e m at th e planning s tage , k now h ow th e y w ork , s e t up one -s top-acce s s , and be re s pons ible for q uality inform ation.

In h is pape r on Know le dge Trans lation Je re m y Grim s h aw s tate d th at pe ople w ith inform ation s cie nce s k ills are "k nigh ts in s h ining arm or". Alth ough s tak e h olde rs (re s e arch e rs , profe s s ionals , patie nts , adm inis trators , policy m ak e rs e tc.) are aw are of and us e e vide nce to inform th e ir de cis ion m ak ing, th e re ne e ds to be a k now le dge infras tructure to pack age and de live r targe te d and s um m ariz e d q uality inform ation m ore e ffe ctive ly; h e e nvis age s th e National Ne tw ork of Librarie s for H e alth as be ing a platform to s upport th is .

Th e 2 back to back pape rs on Ope n Acce s s provide d food for th ough t: H e alth Jos e ph s pe ak ing on A Que s tion of Acce s s : Public Policy and Re pos itorie s and Cam e ron Macdonald (NRC Pre s s ) From th e Dark Side of th e Force : OA from a s m all, not-for-profit publis h e r's pe rs pe ctive .

Alan Cas s e ls on h ow w e ll are our m e dia s e rving up re liable and com ple te inform ation about ne w tre atm e nts w as e nte rtaining and fas cinating. For m ore about th e w ork th at h e is doing on th is s e e h ttp://w w w .m e diadoctor.ca/.

[Als o, ice Cre am s ocials are good!]

MARK YOUR CALENDARS: UPCOMING CONFERENCES

W e b Dire ctions North Confe re nce 2008: January 28 -Fe bruary 2, 2008: Vancouve r & W h is tle r, BC.

Online North w e s t Confe re nce 2008, "Us e of Te ch nology in Librarie s ": Fe bruary 22, 2008. CH 2M H ill Alum ni Ce nte r. Corvallis , Ore gon.

http://www.ous.edu/onlinenw/

North e rn Voice Blogging Confe re nce 2008: Fe bruary 22-23, 2008. Unive rs ity of Britis h Colum bia 2008: Vancouve r, BC

BC Library Confe re nce 2008, “Off th e Sh e lf and Out of th e Box: Cre ativity in Librarie s ” April 17-19 , 2008: Rich m ond, BC

BCNe t Confe re nce 2008, "Ligh ting th e Path : Conne ctions for th e Future " April 22-23, 2008: SFU H arbour Ce ntre , 515 W e s t H as tings Stre e t, Vancouve r, BC.

MLA Confe re nce 2008: May 16th -21s t, 2008. Me dical Library As s ociation 2008: Ch icago, IL

CH LA/ABSC Confe re nce 2008: “Navigating th e Se as of Ch ange ” May 26th -30th , 2008. Canadian H e alth Librarie s As s ociation: H alifax, Nova Scotia.

CLA Confe re nce 2008: “Librarie s and Publis h ing 3.0 Conne cting Auth ors to Re ade rs in th e Digital Age ” May 21s t-24th , 2008. Canadian Library As s ociation 2008: Vancouve r, BC.

SLA Confe re nce 2008: June 15th - 18th , 2008. Spe cial Librarie s As s ociation 2008: Se attle , W as h ington