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Hitting the sweet spot – Finding the right audience and getting them truly engaged Stanley Lim – Regional Director Arshad Rahman – Regional Director Innity Corp

Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

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Innity deck for ad:tech Singapore.

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Page 1: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Hitting the sweet spot – Finding the right audience and getting them truly engaged

Stanley Lim – Regional Director Arshad Rahman – Regional Director

Innity Corp

Page 2: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Standard Targeting Geo Frequency Black List Topic Targeting Site Targeting OS/Browser Time Targeting

Propriety Predictive Targeting Topic Interest

Propriety Social Demographic Birthday/Age Education Connection Relationship Workplace

Page 3: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

And then we maximize with re-targeting..

Your Website

Your ads on other sites

Your Audience

Return visitors

Page 4: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

AD

Imagine this

Stanley’s Games E-Store

Left without doing anything…

Get Games @ Stanley’s Game Store

Page 5: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

And then… retargeting starts

Stanley’s Games Club Join our club and check

out our top seller

Add to wish list

Presenter
Presentation Notes
Join our club and check out our top seller
Page 6: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Retarget again…

Stanley’s Games Promo Page Discounts

on Assassin’s

Creed Collection

Purchase is made

Presenter
Presentation Notes
Join our club and check out our top seller
Page 7: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

And again…

Stanley’s new related game page If you like

Assassin’s creed, you

will love this!

Cross sell other related titles

Presenter
Presentation Notes
Join our club and check out our top seller
Page 8: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

But retargeting can do more than that…

No Intent

Landing Page

Inside Pages

Conversion

Advertising/Search

Create intent

Retarget Cross sale other relevant products

Retarget Promote special discount on the same product

Retarget Introduce new product Product | Info | Cart | Form

Buy | Sign up | Apply

Brand site | Microsite

Presenter
Presentation Notes
Paint a clearer picture. Use one brand and extend the portfolio. Shoes, sign-up for membership card etc Join our club and check out our top seller Wish list - Assassin creed and our package Cross sell -introduce NFS
Page 9: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Bulk Buying Impressions Targeting large audiences by

category

Real Time Bidding Pay PER impression

Pay for the right audience at the right time

Likes reading

Likes gadgets

Electronics?

Page 10: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

How Real Time Bidding REALLY Works

AD

User visit site How much will you pay for this impression?

For this imp… I’ll pay CPM @ $1.50

RTB For this imp… I’ll pay CPM @ $0.50

For this imp… I’ll pay CPM @ $1.00

Real time Auction feature

2

Impression occurs 1

Winner 3

0.05sec

Presenter
Presentation Notes
Humanize this. Avoid the jargons. SSP = Auction seller DSP = Bidder
Page 11: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Faster than the blink of an eye: Prediction Engine

Publisher Domain Ad Placement Content Category Geo Region Time of Day Day of Week Frequency for Sites Frequency for Creative Recency for Creative Device (PC, Smart Phone, Tablet…) Browser *Example

Brand Safety + Targeting Strategies URL checked to ensure Brand Safety Filter requirement in order to determine target accuracy

Bid Strategy Machine Learning Algorithm Impression Optimization Bid Optimization Creative Optimization

0.14% 0.06% 0.31%

0.22%

AD AD

AD

AD Bid Response

User visit site

AD

Bid Request

Presenter
Presentation Notes
Prediction engines utilizes complex algorithms built from the understanding of online audience multivariate attributions to deliver the best performing ads to the audience with the highest intent within 1/20th of a second.
Page 12: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 13: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Consider this ecosystem

First

Second

Third

Aggregates

Integrates

Manages

Deploy

The 4 V of data

Presenter
Presentation Notes
The 4 V of data – Volume, Velocity, Variety, Veracity
Page 14: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Insights

Page 15: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Let’s look at it again..

Gender, Education, Age, Interest Psychographic

Context Consumption

Geo, Browser, OS, Time of day

Presenter
Presentation Notes
Twitter – Psychographic Facebook – Gender, Education, Age, Interest Video – Consumption Display – Geo, Browser, OS, Time of day
Page 16: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 17: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Aggregate (Data Sources)

Integrate and Manage (DMP Applications)

Deploy (Use Cases)

Storage / Warehousing Normalization

Selection / Segmentation Analytics & Decisioning

Core First-Party / Behavioral

Digital Data

Third-Party / Behavioral Digital Data

Emerging “Traditional” Offline

Data

Transaction Data New Data Sources

Core Collecting and managing

independent feeds of digital data Empowering deeper,

more insightful customer analytics

Powering targeted online advertising

Developing rich, actionable audience

segments for expanded media sales

Emerging Optimizing the digital

customer experience Integrating disparate

data sets—both “traditional” and

digital—to drive rich, multichannel customer

communications

Execution Tools: Targeting, Content Optimization, Media Buying, DSPs/SSPs, Campaign Management, Yield Management, etc.

Source: Winterberry Group

Presenter
Presentation Notes
Core = First-Party / Behavioral Digital Data + Third-Party / Behavioral Digital Data Emerging = “Traditional” Offline Data + Transaction Data + New Data Sources Tweet business trend Interested in football Watches korean movie Respond to discount voucher
Page 18: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Aggregate (Data Sources)

Integrate and Manage (DMP Applications)

Deploy (Use Cases)

Tweet business

trend

Interested in football

Watches korean movie

Respond to discount voucher

First-Party / Behavioral Digital Data Third-Party / Behavioral

Digital Data

Presenter
Presentation Notes
Core = First-Party / Behavioral Digital Data + Third-Party / Behavioral Digital Data Emerging = “Traditional” Offline Data + Transaction Data + New Data Sources Tweet business trend Interested in football Watches korean movie Respond to discount voucher
Page 19: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 20: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

It’s BIGGER!

Finance

Ad

HR

IT

Supply chain

Sales

Page 21: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

So what’s the big idea?

Page 22: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

What sparked the idea?

Publisher Advertiser

Data leverage - Strong

Data leverage - Weak

Page 23: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

How do we act on the idea?

AD

Page 24: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Why do we act on the idea? Remember the 4 Vs..

Volume Velocity

Veracity Variety

4 Vs Which inspired us to

a 5th V:

VALIDATION!

Presenter
Presentation Notes
Remember the 4 Vs.. Volume Velocity Variety Veracity Which inspired us to a 5th V: - VALIDATION!
Page 25: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Data + Targeting + Algorithm

Data/Insights

Targeting

Algorithm

Page 26: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 27: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Are we getting sidetracked by an Obsession with Relevance?

Page 28: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

Whether we're shopping for corn flakes, concert tickets or a honeymoon in Paris, the Internet has changed

how we decide what to buy. We call this online decision-making moment the Zero Moment

of Truth -- or simply ZMOT. - GOOGLE

Page 29: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

Page 30: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

New sources of information Aside from press, media & analyst, they are also relying on the crowd, and their

friends. Soon augmented reality will allow for new data forms we’ve not yet seen.

Page 31: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

New forms of media The channels as we know them - Paid

Owned and Earned are starting to intermix. This is the result caused by new

forms of media impacting them. Social websites have social ads, lending content

and advertising a new form.

Page 32: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

New screens Traditionally we’ve thought of TV, Laptop, and Mobile, but now we must factor in a tablet experience (which is different than

the aforementioned) and with Google Glass augmented reality coming, that will

be a fifth screen to build a strategy for.

Page 33: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

Page 34: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

The Relevance Scale

Relevant to Current Customers

Relevant to Potential Customers

Relevant to Any Who Interact w/

Potential Customers

Page 35: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

The Relevance Scale

Relevant to Current Customers

Relevant to Potential Customers

Relevant to Any Who Interact w/

Potential Customers

Get Here

Page 36: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

Awareness

Consideration

Favourability

Loyalty

Action

Target Audience/Influencers

Prospects

Customers

Advocates

Premium Branding

Audience Engagement Solutions

Real Time Bidding

Social Media

Targeting each persona at every stage of the funnel

Page 37: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

MEDIA

CREATIVE

Where?

When?

What? How?

Page 38: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

APPROACH.

Page 39: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 40: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Experience the all new BlackBerry Q10

Page 41: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

PLEASE check out the all new BlackBerry Q10

Page 42: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Think your phone is better than the all new BlackBerry Q10!?

Page 43: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

0.1% 0.2% 0.3%

Page 44: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

CONTENT.

Page 45: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 46: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 47: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 48: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 49: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Click!

BBM Video with Screen Share

Page 50: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Creative A

Audience 001

Audience 002

Audience 003

Click!

Page 51: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Creative A

Creative B

Creative C

Creative D

Audience 001

Audience 002

Audience 003

BBM Video with Screen Share

BBM Video with Screen Share

BBM Video with Screen Share

Click!

Click!

Click!

Page 52: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 53: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

ENGAGE.

Page 54: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

ENGAGE

What my aunties think it is What Stanley thinks it is

What social media marketers think it is

What my friends think it is

Page 55: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Higher Value

Lower Value

Engagement Value Continuum

Hierarchy of values for engagement Source: Digital Impact, by Vipin Mayar and Geoff Ramsey

Extend

Create

Share

Request

Respond

Interact

View

Widgets, Download Apps

Profiles, Upload Pictures

Send to Friend, Social Media

Signup, E-mail, Coupon, WTB

Rate, Vote, Add Comments

Play Videos, Demos

Content, Pictures

Page 56: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.” - Chinese Proverb.

Page 57: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

http://www.comscore.com/Insights/Press_Releases/2012/4/For_Display_Ads_Being_Seen_Matters_More_than_Being_Clicked

Ad viewability and hover time are more strongly correlated with conversions

Page 58: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Extend

Create

Share

Request

Respond

Interact

View

Page 59: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

Source: theatlantic.com

Page 60: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 61: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

BloggerFest

On-ground Activation

Roadshows

Campaign X Print

Ambient/OOH

Mobile Ads Mobile Site+App

Conversation Management

Grand Prize

Daily Prizes

Features Microsite

Get Started

Social Activation

Web Ads

Facebook Page Social Ads

Search Ads

Page 62: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 63: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

1 x engagement >

3 2 1

Lightbox Ad

Presenter
Presentation Notes
Introducing the CPE payment model. To be able to run across hundreds of sites, the lightbox ad format is expandable from any of the IAB standard ad formats.
Page 64: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

http://network.innity.com/2012/

Page 65: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

“If you can’t measure it, you can’t manage it.” -Peter Drucker - Tom DeMarco - Lord Kelvin - George Odiorne - Greg Thurman

Page 66: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 67: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 68: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged
Page 69: Hitting the Sweet Spot: Finding the Right Audience and Getting Them Truly Engaged

© 2012 Innity Corp. All Rights Reserved.

Established in 1999

Certified

1st to be listed as an Online Marketing Company

Advertising Provider for Facebook Platform

Ranked No.1 Leading Ad Network in SEA

Ad Verification, Optimization and Brand Safety

Certified Rich Media & Ad Network Vendor

150 Dedicated Staff | 8 Countries

View our demos: http://network.innity.com/2012/

Contact us: [email protected]