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Have you tried listening? @robertnyman

Have you tried listening?

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Page 1: Have you tried listening?

Have you tried listening?

@robertnyman

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First DevRel person I met

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Web lifeWeb developer since

1999

Mozilla community from 2009

Mozilla employee 2011-2014

Google employee 2015-

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1. Developer Relations personas

2. Dev Rel activities

3. Measuring your work

4. Feedback & interacting with people

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1. Developer Relations personas

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Super technical

Hacker developer

Teacher

People relations expert

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Which one is best?

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Figure out who you are

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Figure out who you really are

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2. Developer Relations activities

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Speaking at events

Blogging & documentation

Writing and sharing code

Social media

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Speaking at events

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Speaking at events:

Inspiring people Being available for them Listening to their needs

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Blogging & documentation

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Mozilla Hacks

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Writing and sharing code

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Writing and sharing code:

Make sure to be open to feedback Constructive and respectful

Always 100 ways to solve something

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Max Ogden’s take on pull requests

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Social media

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Social media:

Outreach and communication,

Working hard to get attention for what you’ve done

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3. Measuring your work

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Measuring Developer Relations is really hard

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Firefox Developer Tools & UserVoice

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6 weeks later, first features shipped!

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No. of web developers who said they use Firefox Developer Tools as

their primary toolset:

6% increase!

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100 Days Feedback

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4. Feedback & interacting with people

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People are great!

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Connecting

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Everyone is your friend on LinkedIn

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Like, everyone

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Wherever you work, whatever you do…

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But also lots of fun!

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Acknowledging people

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People want, deserve and need to be seen and heard

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DevRel is people business

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What I do now

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Program Manager

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Roadshows

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Find your passion

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Speaking the local language

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Have fun, do good!