Hands-On Labs: Introduction to CA Unified Infrastructure Management

Hands-On Labs: Introduction to CA Unified Infrastructure Management

Robert Vacante

DevOps: API Management and Application Development

CA Technologies

Principal Product Manager

DO5X218L

@TwitterHandle

#CAWorld

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Abstract

This session will cover the “basics” of CA Unified Infrastructure Management (CA UIM)to help you build your knowledge on the general concepts, components and features that CA UIM offers. We will also cover the major features that are now available within our CA UIM 8.35 release.

Robert Vacante

CA Technologies

Principal Product Manager


Agenda

THE CA UNIFIED INFRASTRUCTURE MANAGEMENT SOLUTION

HOW CA UIM WORKS

VISUALIZING YOUR DATA

DISCOVERING YOUR NETWORK

DEPLOYING A ROBOT

DEPLOYING AND CONFIGURING A PROBE TO GATHER DATA

1

2

3

4

5

6


Key Drivers—Mandates for the Solution

Lightweight footprint that delivers enterprise scalability

and multi-tenancy

A single, comprehensive and unified IT monitoring solution

As easy as adding apps to a smartphone

Deploys “robots” to 100 servers in less than three minutes

Simple

PowerfulFast

Unified


CA Unified Infrastructure Management Benefits:

Eliminate complexity.

Increase worker productivity.

Better utilize technology.

Make your job easier.

Put customer needs first.


Power & Payback of Unified MonitoringRapid Time to Value & Demonstrable ROI

*Source: IDC White Paper, sponsored by CA Technologies, “Unified Infrastructure Monitoring and Management Increases Availability, MTTR and IT Staff Productivity“, #243957, October 2013 ** Source: Tech Validate Survey

4X IT Staff Productivity

Improvements

Doubles Productivity &

Saves $250,000

Replaced Five Monitoring Tools, Improved MTTR

Global Hotel Chain**Regional Bank* US Data Center

Provider*


Key Capabilities

Multi-Tenant Customizable Dashboards & Reports

Highly Scalable

Plug & Play Architecture

Unified Trending & Root Cause Analysis

Powerful Visualization Tools


Monitoring best practices:

Avoid the temptation to use the full capabilities– Take an iterative product-release approach.– Increase customer value.– Focus on what is actionable.– Baseline approach.

Adherence to the principles of monitoring governance avoids:– Large databases– Alarm floods– Users losing trust– Overall unmanageability of the system


What you need:

Methods to identify trends to help in longer

term planning

Tools to help you understand and visualize how your infrastructure is performing now and in the past

Information to troubleshoot and

pinpoint problems so they can be quickly

resolved

Alerts to inform you of situations requiring attention…Both problems now and warnings of potential situations in the future

Troubleshoot

PlanAlert

Visualize


What you want:

Something Important in your Infrastructure

UIM


140+ Probes

Servers

Storage

Virtualization

Networks

Email

End-to-End Response

SDKs

Applications

Cloud/SaaS

Databases

iSeries/as400

Gateways

HA/Clusters

Marketplace


UIM


HUB

ROBOT

ROBOT

PROBE

REPORTING

DASHBOARDS

ALARMS

PROBES

PROBE: Collects data from devices, services or applications.

ROBOT: Provides connectivity for probe to connect to UIM.

HUB: Central point of connectivity.


Technical Architecture


Domain

Domain


Exercises:

Discover the network.

Deploy a robot.

Deploy the CDM probe.

Configure the CDM probe.

Visualize the monitoring data.

UIM

HUB

ROBOT

REPORTING

DASHBOARDS

ALARMS

PROBES


ROBOT

PROBE


Discovery


Discovery WizardUse the Discovery Wizard to set up the automated discovery of network devices.


Authentication Tabs

Contains credentials for the discovery_agent probe to access and gather necessary information

Click “New Credentials” and define appropriate fields

… enable the creation, editing, viewing and deletion of authentication profiles.


Ranges Page

You can assign credentials to a range.

Ranges can be defined for specific discovery_agent probes.

…specifies the portions of the network to discover:


Schedule Page

Scheduled discovery does not interrupt a running discovery– But that scheduled discovery is ignored

“Run discovery” stops currently running discovery

…schedules single or recurring discoveries.


You try it!

Exercise 1: Discover devices in your network.


Robot Deployment


Automatic Robot Deployment

Deploy robots to all or selected members of a group.

Deploy robot to specific system.

Basic or advanced search for systems to deploy robots.

Import XML list of systems.

Use USM to deploy automatically to one or more systems


You try it!

Exercise 2: Deploy a robot to a server to be monitored.


Probe Deployment


Package Archive

Local Archive– This archive resides on the hub, therefore the list will be the same for

all robots connected to the hub.

– There can be more than one version of a package on the local archive.

Web Archive– Displays the list of probe packages on the CA UIM support archive.

– You must have a valid login and password for the CA UIM support site to download any package.

…encompasses the local archive and Web archive.

You must deploy and configure probes to enable event and performance monitoring on robots.


Local Archive…shows all downloaded probe packages.


Web Archive…includes all probe packages available to be downloaded from the CA UIM support site.

If you deploy a package from the Web Archive, it is first automatically downloaded to the Local Archive before it is deployed to the robot.


Distribution Activity… is a log of probe package distributions along with the status of each distribution.

Packages can be deployed individually or in groups.


Probe Deployment…drags probes from the Archive to the Target.

When a probe is dropped on a hub, domain or group, the probe is deployed to applicable subordinate robots.

You drag a probe from the local archive….

and drop it onto the target.


You try it!

Exercise 3: Deploy the CDM probe to the server.


Probe Configuration


Probe Configuration…configures thresholds, severity and publishing of QoS data.


You try it!

Exercise 4: Configure the CDM probe.


Visualization


Viewing Monitored Data:

Built-in, easily customizable views to spot trends, optimize resources, etc.

You will view the following portlets:– Device, alarm, metric and group data in the USM

– Servers in the Unified Dashboards


View Monitored DataSelect Device in the Navigation Pane, View QoS Data

To view the alarm for a device, you can click the Alarms icon or the Alarms tab.


Alarms TabView details, history and metrics of an alarm.

To view details, history and metrics about an alarm, you click the More button.

The Actions menu provides available alarm actions.


Alarm View…displays all current alarms including those not associated with a group or system.


Metrics and Groups Tabs


Unified Dashboard Portlets

To view the drilldown report for a metric, you double-click its metric.

To view the drilldown report for a server for a particular metric, you click its name.


Viewing Monitored Data

The following screenshots are examples of drilldown reports you can generate:

Drilldown Reports Generated in the Unified Dashboards Portlet


Drilldown Reports


Viewing Monitored Data in a Report


You try it!

Exercise 5: View the data being collected.


Extra Credit:

PRD Dashboards


For More Information

To learn more, please visit:

http://cainc.to/Nv2VOe

CA World ’15

http://cainc.to/Nv2VOe

http://bit.ly/1wbjjqX

Technology

Hands-On Labs: Introduction to CA Unified Infrastructure Management