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Neo4j Adoption by Selected VerticalsFinancialServices Communications Health &
Life SciencesHR &
RecruitingMedia &
PublishingSocialWeb
Industry & Logistics
Entertainment Consumer Retail Information ServicesBusiness Services
Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
Business User Services
Millions of plans, customers, admins, groups • Highly interconnected data set with massive joins Degrading relaEonal performance • Login took up to 20 minutes to compute access rights Nightly batch workaround • Solved performance problem, but meant data was not current
Replace slow Sybase system • Batch workaround projected to reach into the morning in 2014 — longer than the nightly batch window
Oslo-‐based telco Top 25 worldwide
Misson-‐critical system
Availability and responsiveness impact customer satisfaction
With complex dependencies between accounts, products and companies,
Neo4j’s high performance engine provides flexibility of data representa\ons
along with features that go beyond tradi\onal rela\onal databases.
Business User Services
– Sebastian Verheughe, Architect
Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
NaEonwide network infrastructure • €1.5 billion invested in infrastructure every year • Owns 50% of all fiber in France Maintenance took a full week to plan • “What-‐if” analysis is best done on the full network Network & topology informaEon is fragmented • Spread across 30+ different systems Faster change process • Missed threats and opportuni\es put business at stake
Part of Vivendi group Top 20 telco worldwide
Gained new “what if” capabilities
Network Planning – The Challenge
Created a single source of truth • Country-‐level analysis capabili\es Predict impact of any failure • Take mi\ga\ng steps to solidify network Flexible graph model stretches for new data • No more RDBMS schema dancing (two steps forward, one step back)
Full freedom to evolve system over Eme • Added impact analysis, conges\on avoidance, and more
Network Planning – Solution & Benefits
Neo4j is an obvious solution to explore for a graph network problem. It manages risk on the client side, and it also makes processes more efficient.
– Project Manager, SFR
Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
Global mobile services operator • Fastest growing mobile operator the past 5 years Online/App service “MiR 3” needed to evolve • Challenge with denormalized RDBMS architecture The business values flexibility • Technology should be an enabler, not an obstacle Good self service helps customers help themselves • Fewer calls means call center savings
Part of Hutchison Whampoa
Nordic branch covers Sweden & Denmark
Online Consumer Services The Challenge
Flexible user data plaVorm • Take on new and complex services with ease Narrow writes, broad reads (asymmetric) • Graph model allows for simple writes without worrying about reads
Real-‐Eme deep queries on the latest data • No more pre-‐computed denormalized views Confidence to scale as necessary • Peace of mind with regard to customer growth
… very impressed with the time-‐to-‐market advantages that we are experiencing from developing with a graph model …
Online Consumer Services Solution & Benefits
– Manager Online Services, 3
Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
Neo4j Adoption by Selected VerticalsFinancialServices Communications Health &
Life SciencesHR &
RecruitingMedia &
PublishingSocialWeb
Industry & Logistics
Entertainment Consumer Retail Information ServicesBusiness Services
Graphs in Telecommunications GraphDay Stockholm 2015
Tweet: #neo4j #graphday @dmontag
5M Packages Per Day. 3K Per Second.
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Other examples
Solution
Model the Logistics Network as a Graph
Real-‐time Logistics RoutingLogistics
