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- - rietary and Confidential to North Highland [Insert client logo on master] IT, Digital Transformation and the National Debt Government ICT 2014 Ben Grinnell 14 January 2014 To follow on your own device go to http:// www.slideshare.net

Gov ict conf.2014v10

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North Highland's presentation to Government ICT 2014 conference

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Page 1: Gov ict conf.2014v10

- -Proprietary and Confidential to North Highland

[Insert client logo on master]

IT, Digital Transformation and the National Debt

Government ICT 2014

Ben Grinnell14 January 2014

To follow on your own device go to

http://www.slideshare.net

Page 2: Gov ict conf.2014v10

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Contents

1. Public Sector Debt – the ultimate burning platform

2. Two Major contributions from the IT function

3. Progress on the Digital agenda and the challenges for IT

4. How does IT need to change to contribute

5. Summary and consequences

To follow on your own device go to

http://www.slideshare.net

Page 5: Gov ict conf.2014v10

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1. Reducing the cost of IT

- IT is about 2% of PS spend at £13.8Bn

- Reduce 25%

Two major contributions the IT function can help with

Page 6: Gov ict conf.2014v10

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1. Reducing the cost of IT

- IT is 2% of PS spend at £13.8Bn

- Reduce 25%

Two major contributions the IT function can help with

£3.45Bn/year

Page 7: Gov ict conf.2014v10

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1. Reducing the cost of IT

- IT is 2% of PS spend at £13.8Bn

- Reduce 25%

---- and/or -----

2. Help Government use IT to reduce cost - Digital by default 2014 £1.7Bn - Full Digital Transformation £24Bn

£3.45Bn/year

* Smaller, Better, Faster, Stronger policy exchange.org.uk

Two major contributions the IT function can help with

Page 8: Gov ict conf.2014v10

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1. Reducing the cost of IT

- IT is 2% of PS spend at £13.8Bn

- Reduce 25%

---- and/or -----

2. Help Government use IT to reduce cost - Digital by default 2014 £1.7Bn - Full Digital Transformation £24Bn

£3.45Bn/year

£24Bn/year

* Smaller, Better, Faster, Stronger policy exchange.org.uk

Two major contributions the IT function can help with

Page 9: Gov ict conf.2014v10

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At the close of 2013 almost every element of the Government digital strategy had been proved - somewhere

Digital agenda progress and challenges for IT

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Agile Procurement & using SMEs

At the close of 2013 almost every element of the Government digital strategy had been proved - somewhere

Digital agenda progress and challenges for IT

Page 11: Gov ict conf.2014v10

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Agile DevelopmentAgile Procurement & using SMEs

At the close of 2013 almost every element of the Government digital strategy had been proved - somewhere

Digital agenda progress and challenges for IT

Page 12: Gov ict conf.2014v10

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Agile DevelopmentAgile Procurement & using SMEs

At the close of 2013 almost every element of the Government digital strategy had been proved - somewhere

Open Data

GIST

Digital agenda progress and challenges for IT

Page 13: Gov ict conf.2014v10

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Channel Shift Savings

Agile DevelopmentAgile Procurement & using SMEs

At the close of 2013 almost every element of the Government digital strategy had been proved - somewhere

Transactions Explorer

Open Data

GIST

Digital agenda progress and challenges for IT

Page 14: Gov ict conf.2014v10

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ITP

roc-

urem

ent

IT S

uppliers

Digital agenda progress and challenges for IT

Page 15: Gov ict conf.2014v10

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FROM:- Long term Dependency- Waterfall Development- Outsourced Risk

TO: - Brains of IT in-house- Agile Development- Build to change

ITP

roc-

urem

ent

IT S

uppliers

Digital agenda progress and challenges for IT

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IT

Sup

plie

rsIT

Proc-urement

Digital agenda progress and challenges for IT

FROM:- Eliminate Risk- Fire & Forget- Bigger longer- High entry cost- Lockdown on entry- Lengthy process

TO: - Tolerate Risk- Ongoing management- Simpler shorter- Low entry cost- Built to change- Speed

Page 17: Gov ict conf.2014v10

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ITP

rocurem

ent

ITSuppliers

Digital agenda progress and challenges for IT

FROM:- Maintenance- Guaranteed Revenue- Minimising Risk/Penalties- Monopolising IT supply

TO: - Continuous Change- Co-operation- Continuous competition- Agile Development- Open technologies

Page 18: Gov ict conf.2014v10

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ITP

roc-

urem

ent

IT S

uppliers

Digital agenda progress and challenges for IT

TO: - Continuous Change- Co-operation- Continuous competition- Agile Development- Open technologies

TO: - Tolerate Risk- Ongoing management- Simpler shorter- Low entry cost- Built to change- Speed

TO: - Brains of IT in-house- Agile Development- Build to change

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Agile methods

Two week plan

Constantly changing requirements

Unconstrained

Exciting Customers

Comms or Customer Services Transformation Team

Digital agenda progress and challenges for IT

Page 20: Gov ict conf.2014v10

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Digital agenda progress and challenges for IT

Agile methods

Two week plan

Constantly changing requirements

Unconstrained

Exciting Customers

Comms or Customer Services Transformation Team

Cowboys!

Page 21: Gov ict conf.2014v10

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Digital agenda progress and challenges for IT

Cowboys!Dept of

No!

Agile methods

Two week plan

Constantly changing requirements

Unconstrained

Exciting Customers

Comms or Customer Services Transformation Team

Page 22: Gov ict conf.2014v10

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Digital agenda progress and challenges for IT

Cowboys!Dept of

No!

Agile methods

Two week plan

Constantly changing requirements

Unconstrained

Exciting Customers

Comms or Customer Services Transformation Team

Page 23: Gov ict conf.2014v10

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1. Get the Brain of IT in-house • whatever your sourcing strategy retain knowledge about how services work in-house

2. Outsource the commodity stuff for value and agility• Provisioning a server really should take 10 mins

3. Explain your needs for integration and agility to your suppliers• Check your contracts, can you manage them or are they managing you

4. Explain your needs for agility to your procurement function• Both understand agile procurement facilitated by G-Cloud & Digital Services frameworks

5. Organise the IT function to focus on new business need• Make it the primary focus for a significant proportion of the function

6. Integrate your IT Service Design function with the agile projects

7. Design your IT function for continual evolution not maintenance• What will you need to maintain and evolve further after the project has gone

• What capabilities do you need to maintain and evolve services in the BAU world

IT needs to get ready to play with the new kids

Where are Gov-ICT attendees on these 7 points?

Share and discover at http://goo.gl/UwAfU9

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• Public Sector debt is a unifying crisis for transformation

• The digital strategy is now proven• The pace will significantly accelerate• Today’s IT functions can be tomorrows

transformation champions or slide into irrelevance

Summary and consequences

Todays IT Function2014

2016 Costly Legacy Relic Digital Efficiency Champion

Internal focus & Reactive Proactive bus change focus

CHOICE

http://goo.gl/UwAfU9 today only