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Going The Extra Mile Christian James Product Manager Push Technology Ltd Mike Stolz VP of Architecture GemStone Systems Inc.

Going the extra mile

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From the Gaming Scalability event, June 2009 in London (http://gamingscalability.org). Today's electronic markets are demanding lower and lower end-to-end latency. The acceptable time from an event occurring to reporting the effect of the event to consumers around the world has gone down to seconds and even sub-second in some cases. This presentation shows how the combination of an Enterprise Data Fabric inside the firewall and Push Technology for delivery over the Internet ("the last mile") can effectively address this problem and turn it into competitive advantage.Christian James is the product manager of Push Technology's high performance and low latent messaging product suite Diffusion. Christian leverages his knowledge and experience of the delivery of e-Commerce/betting and trading platforms, within the sports and financial markets, to expand and align Push Technology's product offering to the gaming fraternity. Prior to joining Push Technology Christian was head of IT for Cantor Spreadfair, a peer to peer spread betting exchange, and, prior to that, a lead within Deutsche Bank's FX e-Commerce team responsible for the design and development of Deutsche Bank's award winning autobahn�FX e-Commerce trading platform.Mike Stolz is vice president of architecture and strategy for financial services at GemStone Systems. In his role, Stolz leverages his expertise in targeting, developing and delivering innovative technology solutions to expand GemStone's global financial services offering and cultivate its growing capital markets division. During the ten years prior to joining GemStone Stolz served as director and chief architect of Merrill Lynch's global markets and investment banking debt division. In this role, Stolz was responsible for the design and development of trading systems and trading support systems for Fixed Income, Currencies, Commodities, Liquidity and Risk.

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Page 1: Going the extra mile

Going The Extra Mile

Christian JamesProduct Manager

Push Technology Ltd

Mike StolzVP of Architecture

GemStone Systems Inc.

Page 2: Going the extra mile

Agenda

• Demands within the betting industry• What is latency• The cost of latency• Combating latency• GemFire/Diffusion solution• Q&A

Page 3: Going the extra mile

Demanding and competitive environment

Technology drives competitive advantage

Page 4: Going the extra mile

Demanding business requirements and drivers

• Speed, Stability, Scalability• Increase the number of markets offered• The ability to offer more volatile markets• Deliver to more channels• Improved marketing/advertising capabilities• Minimize unmatched orders/bets• Global distribution and real-time replication• Localized Data creating better user experience• Cost effective

Page 5: Going the extra mile

Latency is everywhere

What is latency?

Page 6: Going the extra mile

Total latency equals

Disk access+

Sender overhead +

Time of flight +

Message size/Bandwidth ** +

Receiver overhead

** Potentially misleading

Page 7: Going the extra mile

E-Betting flow…

Accept & Place Bet

Odds Repository

Can User Afford Bet?

Valid Bet?

Bet rejected

Book Position/

Risk Monitor

100s of W

eb

Servers

No

Yes

No

Yes

DatabaseDatabase

Page 8: Going the extra mile

…has many sources of latency

Accept & Place Bet

Odds Repository

Can User Afford Bet?

Valid Bet?

Bet rejected

Book Position/

Risk Monitor

100s of W

eb

Servers

No

Yes

No

Yes

DatabaseDatabase

Page 9: Going the extra mile

Why worry about it

It Costs!

Page 10: Going the extra mile

The cost of ignoring it is high, and its not just trading systems

• Amazon – every 100ms of latency cost them 1% in sales

• Google – an extra 0.5 seconds in search page generation time dropped traffic by 20%

• Financial – “If a broker’s electronic trading platform is 5 ms behind the competition it could loose them at least 1% of their flow – that’s $4 million in revenues per ms” (TABB Group)

Page 11: Going the extra mile

Latency reduces revenue, causes losses and results in a poor end-user experience

Accept & Place Bet

Odds Repository

Can User Afford Bet?

Valid Bet?

Bet Rejected (Lost Revenue £££)

Book Position/

Risk Monitor

100s of W

eb

Servers

No

Yes

No

Yes

Difference in odds X amt.

DatabaseDatabase

Lost £££

Page 12: Going the extra mile

Money is lost as bets are rejected ortaken at poor prices

Bet placed for £10 @ 10 to 1

Odds generated, odds offered 10 to 1

Bet booked, odds now being offered 5 to 1

End client wins

Payout is £100versus £50

In-running greatly amplifies this effect

Page 13: Going the extra mile

Operating costs are high as architectureis inefficient

Accept & Place Bet

Odds Repository

Can User Afford Bet?

Valid Bet?

Book Position/

Risk Monitor

100s of W

eb

Servers

DatabaseDatabase

No

Yes

No

Yes

Difference in odds X amt.

Bet Rejected (Lost Revenue £££)Lost £££

Page 14: Going the extra mile

Budgets are being wasted on OPEX rather than advancing the business via CAPEX

• 60-70% of IT budgets spent on operational costs (CIO Magazine)

• 5% of IT budgets spend on energy (BBC)• 1996-2006 no. of servers in London increased

from 6 28m. • Avg. power consumption of each increased from

150 400 watts.• In 2007 it was predicted London would run out of

power in 2009

Page 15: Going the extra mile

“Latency Exists, Cope!” (Dan Pritchett)

Combating it:

Hardware or software?

Page 16: Going the extra mile

Moore’s law hasn’t held up for hardware speed gains,

they are slowing

CPU Clock Speed, Moore’s law still exists (for how

long)but for different reasons –

plus Memory/RAM Wall broken

Ram Speed (limited to distance from CPU)

Desk I/O PS

Network

Speed of light

Sp

eed

Date

Page 17: Going the extra mile

Bandwidth should also be a cause for concern…

• “Net bombs” are gobbling up the internet– YouTube = using the same amount of traffic as the

entire internet in 2000– iPlayer 5% of UK internet usage.

• Monthly internet traffic is running at 8 exabytes (million trillion) – one exabyte is equivalent of 50,000 years of DVDs

• 2007 traffic grew by 75%, capacity by 45%• Brownouts/jitters are due to start in 2010• What is the alternative?

Page 18: Going the extra mile

How we tackle it

Faster software running on fewer machines

"Hardware can give you a generic 20 percent improvement in performance, but there is only so far you can go with hardware. “ Rob Wallos, global head of market data Citi

Page 19: Going the extra mile

GemFire & Diffusion kill inefficiencies reducing costs and increasing revenue

GemFire looks after the first miles… …and Diffusion the last

Accept & Place Bet

Odds Repository

Can User Afford Bet?

Valid Bet?

Book Position/

Risk Monitor

DatabaseDatabase

GemFire

No

Yes

No

Yes

Difference in odds X amt.

Bet Rejected (Lost Revenue £££)Lost £££

Diffu

sion

Page 20: Going the extra mile

In essence, a suite of low latency communication products

• GemFire allows you to create a highly resilient, elastic, enterprise data fabric to improve performance while simplifying your architecture.

• GemFire enables you to safe-store and receive data and events to and from any back-end data source and pass notifications off to Diffusion.

GemFire – Enterprise Data Fabric

Page 21: Going the extra mile

In essence, a suite of low latency communication products

• Diffusion allows you to create a two-way secure real-time online channel between an organisation and its audience.

• Diffusion enables you to push and receive data and events to and from any current, or future, “net” connected device including the web browser.

Diffusion – the power behind the Net

Page 22: Going the extra mile

Smaller messages optimally delivered, reducing latency and foot print

• Best Message Delivery (BDM)– Conflation– High/Low Water Marks– Throttling (could be used to level the ‘playing field’)

• Compression• Your own message format avoids unnecessary

transformation/serialization • Only send deltas - reduces size/amount of data sent• Hierarchical topics - reduces size/amount sent to finest grain• Connecting various devices – browser/mobile/interactive TV

etc.• These techniques can reduce bandwidth consumption

by up-to 80% and help achieve a better end-user experience

Page 23: Going the extra mile

Hierarchical topics, in context of abetting exchange

Page 24: Going the extra mile

Strong focus on performance & efficiency, driven from the server

• NIO technology ensures data moves through Diffusion & GemFire as quickly as possible

• Zero Copy• Zero Fan-out• Bi-directional, no need to open another socket

when sending information (executing a bet) back to the server as you would with a web request

• Scaling the application (massive number of clients on a single server)

• These approaches can massively reduce your hardware requirements

Page 25: Going the extra mile

Global Edge Caching ensures most efficient client connectivity without replicating the whole application environment

Page 26: Going the extra mile

Questions & Answers