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© 20022010 Association Indepnet www.indepnet.net
The GLPI project
IT Assetmanagement
with GLPI
Walid Nouh ([email protected])FOSDEM 2011
© 20022010 Association Indepnet www.indepnet.net
Summary
✔ The project
✔ Between inventory and configuration management
✔ Features
✔ Authentication and access control
✔ Roles
✔ More about GLPI
© 20022010 Association Indepnet www.indepnet.net
The GLPI project
✔ First release in 2003
✔ GPL v2
✔ PHP / MySQL
✔ Translated in 33 languages
✔ 60+ plugins available
© 20022010 Association Indepnet www.indepnet.net
Between inventory andconfiguration management
© 20022010 Association Indepnet www.indepnet.net
Inventory informations and more
✔ Hardware, software, financial, warranties, history
✔ Budgets, contracts, suppliers, contacts, documents
✔ Knowledge base,FAQ
© 20022010 Association Indepnet www.indepnet.net
Incidents management
✔ Tickets linked to assets
✔ ITIL conformity, followups, tasks, solutions, validations, notifications
✔ Planning for engineers
© 20022010 Association Indepnet www.indepnet.net
Authentication and access control
✔ Backend: internal DB, IMAP/POP or LDAP
✔ Single Sign On throught CAS or other systems
✔ Access control static and/or based on rules
© 20022010 Association Indepnet www.indepnet.net
GLPI for managers
✔ Reports on assets, warranty & licenses alerts
✔ Helpdesk statistics
✔ Planifications
© 20022010 Association Indepnet www.indepnet.net
GLPI for IT engineers
✔ Daily use
✔ Manage assets, locations, groups, etc.
✔ Tickets
✔ Detects configuration changes that need to be done
© 20022010 Association Indepnet www.indepnet.net
GLPI for end users
✔ Simplified interface :
✔ Create and follow his own tickets
✔ FAQ, Reservation
© 20022010 Association Indepnet www.indepnet.net
More about GLPI
● http://glpiproject.org : project website● http://forge.indepnet.net : forge● http://glpiproject.org/forum : forum● http://plugins.glpiproject.org : plugins directory
