HEADING

Glasgow City Management System

TSB Future Cities Demonstrator Competition

Demonstrate at scale, and in use, the additional value that can be created by integrating city systems

Integration of city systems – horizontal, broadInnovative and ambitious use of technologyPotential for large impact on economy, quality of life and environment of the cityEnable businesses to test new solutionsAllow UK cities to explore new approachesCitizen engagement – positive impact on people

enabling data | enabling technology | enabling research & development

enabling investment | enabling businesses | enabling people

Why Glasgow?

Glasgow is on a journey – a proud history of embracing challenge, delivering change and benefits combined with an ambitious revised Future VisionScale and depth of capital investment taking place and planned including: Commonwealth Games 2014, Technology & Innovation Centre, South Glasgow Hospital, Transport Improvements, Glasgow Community Safety Services HQ at Eastgate, Conferences & EventsStrength of public, private and academic partnerships (the ‘triple helix’) – strong collaborative ethos, committed city stakeholdersExcellent national and international reach

Methodology & Process

Senior Executive Group, Project Delivery GroupStrong governance structure established with key partnersFuture Glasgow 2011-2061 Vision, Glasgow City Plan2 Review and SWOT AnalysisIdentification of key Challenges & Opportunities for Glasgow

• Consultation with Key StakeholdersReview of existing practice and significant idea generationShaping what a Glasgow Future City could look like?Feasibility AssessmentTesting proposals against TSB Future Cities Demonstrator Criteria Data AuditChallenge & Review

DemonstratorUse-Case

Studies

Main Challenges

Open Data

Glasgow Future Cities Demonstrator Proposal

Big Data

Enabling Platform

BenefitsRealisation

Glasgow City Management System

Technology infrastructure enabling the integration of city systems and data across multiple agencies for the delivery of improved and responsive city services, and to facilitate wider engagement with the citizens of the city. Large-scale easily replicated test-bed.

Data Repository – the ‘Big Data’ store enabling the organisation and integration of small and large previously unconnected datasets, including an Urban Ontology of Asset Management (ontology: the specification of conceptualisations, used to help programs and humans share knowledge)Intelligent Operations Platform – analytics, workflow, event rules, semantic models to handle real-time information and responseCity Dashboards – common city operational management platform, customisable and providing data in a live environmentCity Observatory – ‘open data’ providing an accessible view of Glasgow including the ‘MyGlasgow’ Smartphone App for continuous responsive engagement and feedback loops

Data RepositoryUrban Ontology of Asset Management

The main purpose of the Data Repository is to consolidate data and make data collections more accessible and available to a wider community, therefore enabling greater visibility and facilitating additional applications to be made from existing data sources - which could lead to significant improvements in the efficiency of data gathering in the future – realising the potential of ‘big data’.

An Urban Ontology of Asset Management will provide an integrated systems approach to asset management across Glasgow. The following systems of asset management have been proposed for initial integration:Development and Regeneration Services (DRS); Land & Environmental Services (LES); Glasgow Community & Safety Services (GCSS); Traffcom; ACCESS; Education Services; Financial Services; Scottish Environment Protection Agency (SEPA); Strathclyde Partnership for Transport (SPT)

Intelligent Operations PlatformAn Intelligent Operations Platform provides a technology wrap-around that collects, organises, validates, integrates, analyses and uses data in a meaningful way for real-time decision making or observations. It integrates the data on common temporal and spatial networks allowing comparative reference across all sectors.

It will allow the use of data in both live and historic environments for:

incident>trigger>response type applications, predictive trend analysis and workflow management;improved city literacy; operational use by city managers through City Dashboards and the Glasgow Integrated Operations Centre;live use by residents looking for relevant data through the City Observatory or ‘MyGlasgow’ Smartphone App; andinnovative use by academia and industry through the City Observatory.

City DashboardCommon city operational management platform detailing a consistent view of how Glasgow functions as a city. Information pulled through in the form of ‘widgets’ from data stored within the Data Repository or held within the Intelligent Operations Platform.

City Observatory‘MyGlasgow’ Smartphone App

The City Observatory for Glasgow will provide a collection of physical and virtual mechanisms to enable access to data and innovative technology for knowledge enhancement, research or development purposes, forecasting future scenarios or opportunity spotting by industry players, education providers and all citizens of Glasgow. This includes:

physical Engagement Hubs where people can access the data and engage with innovative technology in a living lab environment;development of a Web Portal which will allow for open access to aggregated data sources including Application Development Competitions and an Application Store; Sensor Development Grants and a Sensor Store; Citizen Science Mapping hands-on training and map generation and a Literacy Programme; andthe ‘MyGlasgow’ Smartphone App for continuous responsive engagement and feedback loops.

Glasgow System Integration Demonstrators

Demonstration of the enabling potential of the Glasgow City Management System will be illustrated through five system integration demonstrators chosen to evidence advanced integration of city systems and benefits realisation in real-time during the course of the TSB Future Cities Demonstrator.

These were selected following wide stakeholder consultation and engagement throughout the UK and include:

Glasgow Integrated Operations CentreIntegrated Social TransportSustainable, Social & Safe Street LightingEnergy Efficiency in Buildings & HousingActive Travel Spatial Analysis

Glasgow Integrated Operations Centre

This will be the single biggest integration of systems within the TSB Future Cities Demonstrator in Glasgow, involving the integration of public realm CCTV systems, Traffic Management Services, the command & control function for the Glasgow 2014 Commonwealth Games and the Resilience & Safety Team who perform the emergency planning function across the city.System integration will also present opportunities for future private and public organisational and revenue growth through the development of current services.

Integrated Social TransportAn online accessible interactive system allowing for the robust management of city resources across a variety of community transport services. Scheduling, fleet management and traffic utilisation are all areas where potential improvements within community transport have been identified. Future developments that will be explored include expansion to NHS Greater Glasgow & Clyde or other fleet vehicle managed resources such as electric vehicles or car clubs, in addition to possible scheduling based on clustering of hospital appointments. Elements such as live and predicted journey times will be considered based on an improved understanding of traffic conditions across the city.

Sustainable, Social & Safe Street Lighting

The Glasgow City Council Street Lighting Pilot Project is a 4-stage pilot trialling the use of white lighting within Glasgow which has recently commenced involving Glasgow City Council and Scottish & Southern Energy (SSE). Research has shown that white light provides better visual conditions for motorists and improved visibility at lower lighting levels when compared to existing low/high pressure sodium lighting of an equivalent standard.During the Feasibility Study, it was identified that further research in this area would be beneficial to understand the effects that dimmed street lighting may have upon crime activity, community safety and the perception of crime, and levels of social inclusion, physical activity or active travel within an area.

Energy Efficiency in Buildings & Housing

This demonstrator will integrate building modelling sensor systems and building management sensor systems. For example, this would allow for control of the systems through City Dashboards when the building model interacting with the weather data suggests there is no current requirement for heating. A range of buildings have been identified for inclusion within a Glasgow System Integration Demonstrator where different levels of smart intervention would be tested in terms of the optimum level of modelling / monitoring by building type. Smart energy efficiency measures in relation to social housing and the regeneration of Sighthill (as part of the bid for the Youth Olympic Games 2018) will also be included in this Demonstrator Proposal.

Active Travel Spatial AnalysisThis demonstrator will promote identification and mapping of the current infrastructure for active and sustainable modes of travel in Glasgow on a city-wide basis using spatial analysis. The output from this would then be an essential tool for day-to-day use by individuals, has the potential to be used in application development by innovative entrepreneurs, and could be used as a basis for option appraisal and public realm development within the city. The spatial analysis would analyse the current condition of Glasgow’s active travel network as the basis for a future strategic vision. This would be a first step towards making active travel much easier and better supported within Glasgow. Mapping how the active travel infrastructure co-exists with public transport infrastructure and services would be a further extension of this innovative approach.