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© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Justin Bradley, Solutions Architect, AWS Matt McQuoid,Senior Director, IT Operations, Live Nation Entertainment July 2016 Desktops, Applications, and Productivity Tools in the AWS Cloud Getting Started With Amazon Enterprise Applications

Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

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Page 1: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Justin Bradley, Solutions Architect, AWSMatt McQuoid,Senior Director, IT Operations, Live Nation Entertainment

July 2016

Desktops, Applications, and Productivity Tools in the AWS Cloud

Getting Started WithAmazon Enterprise Applications

Page 2: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Customer Challenges With End-User ComputingProven benefits of the cloud can help

Many companies are realizing cloud benefits with business applications today. These same benefits can be applied to end-user computing.

Global ScaleCostFlexibilitySecurity High Performance

Page 3: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Introducing Amazon Enterprise Applications

WorkSpaces

WA

WorkMail WorkDocs

Productivity

WAM

Desktop & Apps

Secure, managed end-user computing services on the AWS cloud

Page 4: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

A secure, cost-effective, managed cloud desktop for flexible work styles

Page 5: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

• Secure managed cloud desktop with data stored on the AWS cloud

• Flexible and scalable – quickly launch in AWS regions globally

• Pay-as-you-go pricing with no upfront investment

• Application management and deployment with Amazon WAM

• A persistent familiar desktop accessible anywhere that users will love

Amazon WorkSpaces Benefits

Page 6: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkSpaces Use Cases

Call centers

Temporary workers

Dev/Test

Amazon WorkSpaces can help you realize benefits across many scenarios

Mergers and acquisitions

Securing data Compliance requirements

Mobile workers BYOD

Training and labs Demos

Page 7: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Organizations Using Amazon WorkSpaces

Page 8: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Customer Success Story: Endemol Shine Nederland

• Endemol Shine Nederland uses contract video crews in locations around the world to create their shows

• Preparing for a project took two weeks as the team had to set up, secure, and ship hardware to a production site

• Endemol Shine Nederland decided to provide contract video crews with Amazon WorkSpaces to run on their own devices

• The switch saved Endemol Shine Nederland 70% in PC capex, 30% in PC operations, and reduced preparation time to two hours.

Leon BackbierIT Manager, Endemol Shine Nederland

Endemol Shine Nederland is a world leading creator, producer and distributor of multiplatform entertainment with a

portfolio that includes Big Brother, MasterChef, Man vs. Food, The Biggest Loser, and Wipeout.

“With Amazon WorkSpaces, we are able to provide video crews with a secure cloud

desktop they can run on their own devices while onsite. By using Amazon WorkSpaces, we

have saved 70% on PC capital expenditure, and 30% on desktop operations, while reducing our preparation time from two weeks to two hours.”

Use Case | Contract Workers

Page 9: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Why Choose Amazon WorkSpaces?

Page 10: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Desktop Experience Your Users Will Love

• Familiar Windows desktop with an available app catalog

• Persistent desktop so users can pick up right where they left off

• Access to WorkSpaces from most popular devices over any network

• Consistent performance thanks to cloud scale and global availability

Page 11: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Enhance Security

• Data is stored on the AWS cloud, not on devices

• Data is encrypted in in transit and at rest with 256-bit encryption

• Use AWS Key Management Service to own the encryption keys

• Users authenticated against your corporate directory

• Deploy multi-factor authentication (MFA) for additional security

Page 12: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Improve Flexibility and Scale

• Quickly add or remove WorkSpaces as your business requires

• Expand to new regions without additional costs

• Easily support temporary and remote workers

• Choose from several desktop configuration options

• Bring your own licenses and applications or purchase from AWS

Page 13: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Reduce Costs

• Pay-as-you-go means no infrastructure acquisition cost

• Eliminate underutilization of desktop management infrastructure

• Expensive PCs can often be replaced with cheaper thin clients

• CapEx can be switched to OpEx

Page 14: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Simplify Management

• Centrally manage WorkSpaces using the AWS Management

Console or existing tools

• Integrate your existing corporate network and directory

• Easily manage application packages with Amazon WAM

• Use WAM to publish or push applications to WorkSpaces

• Create and manage a published applications catalog with WAM

Page 15: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WAM Benefits

Amazon WorkSpaces Application Manager (Amazon WAM)• Easily manage applications at scale

• Improve visibility and control

• Reduce IT burden

• Streamline app deployment, patching, upgrades, & retirement

AWS Marketplace for Desktop Apps• Curate a wide variety of applications, already packaged by AWS

• Only pay for apps being used

• One AWS bill

• Consume and auto-renew monthly

Page 16: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

AWS Marketplace for Desktop Applications

Illustration & Design GIS & Mapping

AP & Billing

Productivity & Collaboration

Project Management

Business Intelligence

Media & Encoding Security, Storage & Archiving

Utilities CAD CAM

Fora completelistofApplicationspleaseseehere. DesktopAppsuggestions? Please reachoutto: [email protected]

Application & Web Dev.

Page 17: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Your custom WAM catalog

Applications where you already own the license

Line of business applications

for Desktop Apps

Amazon WAM OverviewAmazon WAM offers a fast, flexible, and secure way for you to deploy and manage applications for WorkSpaces

Deploy apps

Page 18: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Utilities Bundle includes Internet Explorer 11, Firefox, and 7-Zip

Bring Your Own License and Save $4

Amazon WorkSpaces & Amazon WAM Pricing

Add Trend Micro and Microsoft Office Pro for an additional $15/month

Deploy applications with Amazon WAM for $5/month

Value ($27 USD)• 1 vCPU, 2 GB memory

• 10 GB storage• Utilities software bundle• 50 GB Amazon WorkDocs storage

Standard ($37 USD)• 2 vCPU, 4 GB memory

• 50 GB storage• Utilities software bundle• 50 GB Amazon WorkDocs storage

Performance ($64 USD)• 2 vCPU, 7.5 GB memory

• 100 GB storage• Utilities software bundle• 50 GB Amazon WorkDocs storage

*Pricing Europe Dublin

Page 19: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkSpaces Regions

Page 20: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

July 2016

Customer Story

Live Nation Entertainment

Matt McQuoid,Senior Director, IT Operations

Page 21: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Who are Live Nation Entertainment?

Page 22: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Who are Live Nation Entertainment?

Page 23: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Our Challenge

• IT Due Diligence• Network mitigation• Domain migration• IT Resourcing conflicts• Business need & expectation• No business disruption

4 weeks to 3 months!

High number of small acquisitions and joint ventures

Page 24: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

The Answer…

• AD integrated and provisioned• Managed as corporate workstation• Access to internal tools• Minimal IT effort

Effective access in less than 1 working hour!

Page 25: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

AWS: Our future

• Future acquisitions • BYOD POC• Working from Home• Contact Centres?

• Cloud 1st since 2015• COLOs “all in” 2018

Page 26: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Thank youMatt McQuoid,Senior Director, IT Operations

[email protected]

Page 27: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

A secure, fully managed business email and calendar service with support for existing desktop and mobile email clients

Page 28: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Why Did We Build Amazon WorkMail?

AWS cloudData sovereigntyData security

Simple & easyPay-as-you-goLow cost

Page 29: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkMail Benefits

• Seamless access to email, contacts, and calendars on any device

• Cut costs and trade CapEx for OpEx with pay-as-you-go pricing

• Works with Microsoft Outlook or use Amazon WorkMail web app

• Fully managed service, eliminating on-premises email servers

• Protects data sovereignty, allowing you to specify your AWS region

• Secure solution, using customer-controlled data encryption

Page 30: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Securing Amazon WorkMail

• Encrypt your data using AWS Key Management Service

• Choose your AWS region and adhere to data sovereignty laws

• Secure access from any mobile device using Exchange ActiveSync

• Built in protection from malware, spam, and viruses

• Compliant with ISO 27001, ISO 27017, ISO 27018

Page 31: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkMail Pricing

• Pay-as-you-go: $4 per month for each 50 GB mailbox

• Bundled: WorkMail and WorkDocs for combined $6 per month

• Free trial for up to 25 users for 30 days

Page 32: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkMail Migration Program

• Simplify your migration to Amazon WorkMail with certified migration

tools

• For a limited time, AWS will pay your migration costs

• Visit https://aws.amazon.com/workmail/ to get started

Page 33: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkMail Regions

Page 34: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

A secure, fully managed enterprise storage and sharing service with strong administrative controls and feedback capabilities

that improve user productivity

Page 35: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkDocs Benefits

• Easy access to documents from anywhere, across devices

• Share and comment directly on documents – no more attachments

• Request feedback with deadlines, and control document versions

• Set sharing rules and manage document access centrally

• Store files securely on the AWS cloud in the regions of your choice

• Use your corporate directory and MFA to authenticate users

Page 36: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Access and Sync From Any Device

• Web application

• iOS Phone and tablet apps

• Android Phone and tablet apps

• Amazon Fire app

• Windows & Mac OS desktop sync

Page 37: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Securing Data

• Your data is encrypted in transit and at rest

• Choose your AWS region and adhere to data sovereignty laws

• Implement policies and roles for site access and sharing behavior

• Store content securely in WorkDocs instead of sending via email

• Authenticate using corporate directory and MFA

Page 38: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Amazon WorkDocs Pricing

• Pay-as-you-go: $5 per user per month for 200 GB

• Bundled: $2 per WorkSpaces user per month for 200 GB

• Free trial for 50 users for 30 days

• Additional storage available at regular S3 prices

Page 39: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

WorkDocs Availability

Page 40: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Easy to deploy and manage

Flexible and scalableSecure

Fast, familiar user experience Consistent performance

Globally available

Reliable

Cost-effective

Why Choose Amazon Enterprise Applications?

Page 41: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Webhttp://aws.amazon.com/workspaces

http://aws.amazon.com/workmail

http://aws.amazon.com/workdocs

Documentshttp://aws.amazon.com/documentation/workspaces

http://aws.amazon.com/documentation/workmail

http://aws.amazon.com/documentation/workdocs

http://aws.amazon.com/whitepapers/ (Best Practices for Deploying Amazon WorkSpaces)

How Amazon.com is moving to Amazon WorkSpaces (re:Invent 2015)https://www.youtube.com/watch?v=kawZBGCLBJU

Resources

Page 42: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs

Please remember to rate this session under My Agenda on

awssummit.london

Page 43: Getting Started with AWS Enterprise Applications: WorkSpaces, WorkMail, WorkDocs