C D H

Get V-SCOOPED:

Understanding System Center

January 2013

C D H Quick Facts

About Us • 23rd Year

• Grand Rapids & Royal Oak

• 30 Staff

Approach • Vendor

Independent

• Non-reseller

• Professional Services Only

Partnerships

• Microsoft Gold

• VMware Enterprise

• Citrix Silver

• Cisco Registered

• Novell Gold

C D H Expertise

C D H Microsoft Gold Partner

Competencies • Three Gold

• Five Silver

Successes • Customer Excellence

Award

• Virtual Technical Specialist (VTSP)

• Managed Partner

• Numerous Partner Awards

Pinpoint • Microsoft’s official

partner directory

• 5-star rating

C D H Get Social with C/D/H

C/D/H Talks Tech C/D/H Tweets Tech

C D H Collaboration and Feedback

• We love questions and we love seeing

you! If you have a camera, turn it on.

• Collateral is uploaded to the meeting. Click

Ctrl+F or the paperclip in the upper right.

• We’ll ask for your feedback immediately

following this event. Receive $5 to

Starbucks!

C D H Your Presenter

Jason Cooper Consultant MCSE: Private Cloud

MCITP:EA | VCP | CCEA

JasonC@cdh.com

C D H Agenda

• System Center 2012 Suite: V-SCOOPED

• Datacenter Automation Scenarios

• Client Automation Scenarios

• Service Desk Automation Scenarios

• Service Pack 1 & Server 2012

C D H V-SCOOPED

Virtual Machine Manager

Service Manager

Configuration Manager

Orchestrator

OPerations Manager

Endpoint Protection

Data Protection Manager

C D H System Center

Virtual Machine Manager

• Heterogeneous Hypervisor Management Microsoft, VMware, Citrix (Public and Private Cloud)

• Enterprise Toolset for Hyper-V Libraries, Templates, Live-Migration, Backup, Dynamic Optimization

• Service and Application Management Integrates with App Controller, App-V, and Azure

• Optimization and Standardization Power, Compute Resources, Bare Metal Hypervisor Deployment

• New in SP1: Highly Available VMM MS SMB 3.0, Cluster-Free Live Migration, Virtual Networking

C D H System Center

Virtual Machine Manager

C D H System Center

Service Manager

• ITIL / MOF Aligned IT Processes Incident, Problem, Change, Knowledge Management - CMDB

• Integrations with SC2012 Suite OpsManager, ConfigMgr, Orchestrator, VMM

• Integration with Microsoft Infrastructure Exchange, Active Directory, SharePoint, Project, Azure

• User Self Service Catalog Driven by Workflows and Orchestrator Runbooks

• New in SP1: Cost Center Chargeback SQL 2012 & OLAP, Windows 8 SSP Support

C D H System Center

Service Manager

C D H System Center

Configuration Manager

• Client Application and Desktop Deployment Updates Management, Operating System Deployment

• Multi-Platform Device Management iOS, Android, Mac, Linux, Unix

• EndPoint Protection

• Hardware and Software Inventory Reporting, Asset Intelligence

• New in SP1: Windows 8 and Mobile Device Intune Integration for On-Demand MDM, Robust Alerting

C D H System Center

Configuration Manager

C D H System Center

Orchestrator

• Graphical IT Workflow Engine Activities Managed through Custom Workflows

• Automation for System Center Suite OpsManager, ConfigMgr, ServiceMgr, DPM, VMM, Self-Service

• Extends to entire Microsoft stack Windows Server, SQL, Exchange, SharePoint, FTP

• Extensive Third Party Integration VMware, HP, IBM

• New in SP1: Server 2012 and SQL 2012

C D H System Center

Orchestrator

C D H System Center

Operations Manager

• Server and Application Monitoring Extensible through Management Packs

• Alerts and Incident Generation Integrates with Exchange and/or ServiceMgr

• Agentless Monitoring Unix, Linux, Network Devices, Web Applications

• Synthetic Transactions Simulate Client Activities

• New in SP1: Improved Application Monitor 360 .NET Dashboards, TFS Integration,

C D H System Center

Operations Manager

C D H System Center

Endpoint Protection

• Enterprise Malware and Security Platform Antivirus, Firewall

• Integrates with ConfigMgr

• Seamless Updates Software Update Point, Automatic Deployment Rules

• New in SP1: ADR Template

C D H System Center

Endpoint Protection

C D H System Center

Data Protection Manager

• Volume Shadow Copy Based Backup

• Disk-to-Disk: Archive to Tape

• SQL, Exchange, Hyper-V, SharePoint

• New in SP1: Live Migration Support Azure Online Backup, “Phase 13”

C D H System Center

Data Protection Manager

C D H V-SCOOPED

C D H Data Center Automation

• Template Based VM Deployment

• Monitoring of Critical Servers

• Backup and Disaster Recovery

• Dynamic Scaling of Heavy Use Applications

C D H Client Automation

• User Driven Incident Management

• Self-Service Request Portal

• Automated Provisioning

• Web Based Knowledgebase

C D H Service Desk Automation

• Automated Incident Remediation

• Change Management Workflows

• Runbook Driven Escalation

• ITIL / MOF Aligned Knowledge Management

C D H Questions?

C D H Next Steps: Survey and Slide deck

• Tell us what you think by completing our short

online survey

– See link in chat window!

– All today’s respondents receive $5 to Starbucks

– Next week I’ll select one winner for $25 at Amazon

• Look for our e-mail by Wednesday, February

6th with directions to download our slide deck.

We’ll also announce our Amazon winner!

C D H

• Hit Ctrl + F or click the

paperclip to download

our Private cloud pit stop

and other, useful docs

• Contact us with

questions or to learn

more today!

Don’t Forget…

To download our attached docs!

C D H

Grand Rapids 15 Ionia SW

Suite 270

Grand Rapids, MI 49503

(616) 776-1600

Royal Oak 306 S. Washington Ave.

Suite 212

Royal Oak, MI 48067

(248) 546-1800

Thank You

www.cdh.com