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FUTURE FOCUS Whitepaper What’s Coming in Enterprise Mobility Management

Future Focus: What's Coming in Enterprise Mobility Management

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There's far more power in modern smartphones and tablets than in the typical desktop computer of just a few years ago. Unbelievably compact computers - that seem to continuously increase in power and decrease in size - are the driving force behind today's mobile devices, cameras and cars. And as the power-to-size ratio grows even bigger, together with decreasing costs, the near future will see computers incorporated into more and more endpoints – such as vending machines, point-of-purchase displays and traffic lights.

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Page 1: Future Focus: What's Coming in Enterprise Mobility Management

Future Focus: What’s Coming in Enterprise Mobility Management (EMM)1

FUTURE FOCUS

Whitepaper

What’s Coming in Enterprise Mobility Management

Page 2: Future Focus: What's Coming in Enterprise Mobility Management

Future Focus: What’s Coming in Enterprise Mobility Management (EMM)2

Future Focus: What’s Coming in Enterprise Mobility Management (EMM)

There’s far more power in modern smartphones and tablets than in the typical desktop computer of just a few years ago. Unbelievably compact computers – that seem to continuously increase in power and decrease in size – are the driving force behind today’s mobile devices, cameras and cars.

And as the power-to-size ratio grows even bigger, together with decreasing costs, the near future will see computers incorporated into more and more endpoints – such as vending machines, point-of-purchase displays and traffic lights.

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Future Focus: What’s Coming in Enterprise Mobility Management (EMM)3

According to Kevin Burden at Strategy Analytics:

“ Enterprises and users have always struggled to take advantage of the full processing power available in personal systems. Modern smartphones running the latest Qualcomm Snapdragon 800 processor would have been the most powerful personal computer in existence in the late 90s, in terms of raw processing power. The struggle to utilize this power is only worse given its compact size and host of sensors collecting information in real-time about its surroundings. Over the past two+ years alone, the computational power of smartphones has nearly tripled and continues to close the performance gap against PCs.”

But what does all that horsepower mean for the workforce? Computing capability of this magnitude allows organizations to empower mobile workers, giving them the same productivity tools, data access and collaboration capabilities of an office-based worker. And the way we all use mobile devices in our personal lives has raised expectations of how we should use them for business. So it’s no wonder that one of the key challenges IT teams face today is managing the continued growth of a demanding, mobile-enabled workforce.

In reaction to this fast-paced change in business culture, Enterprise Mobility Management (EMM) solutions have developed very quickly from simple Mobile Device Management (MDM). In addition to meeting an organization’s device deployment and management needs, EMM solutions must also allow IT to effectively manage many different components of the enterprise mobile network. Network access, approved applications deployment, intelligent support (including self-service capabilities) and managing the separation of business and personal data and applications on employee-owned (BYOD) and corporate-issued devices are just a few of the capabilities of today’s EMM solutions. And it all needs to be controlled from a single management console based in the cloud or on-premises – with the security and privacy that both the organization and mobile worker demand.

Average Effective Clock Speed* (MHz)

* Converting dual, quad and octa-core chips into an effective single-core processor speed. Source: Strategy Analytics’ SpecTRAX Handset Component Technologies service, August 2013.

Smartphone

2500

2000

1500

1000

500

0

1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13

Desktop PC

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The big picture: Components of a well thought out mobile strategy

ENTERPRISE MOBILITY MANAGEMENT

WORK

DEVICE

UNIFIED ADMINCONSOLE

APPS

SECURITY

SERVICES + SUPPORT

NETWORK +INFRASTRUCTURE

USER SELFSERVICE

BYOD / CORPORATE

APPSAPPS

CONTENT CONTENT

PERSONAL

MANAGEMENT

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Future Focus: What’s Coming in Enterprise Mobility Management (EMM)5

On the home front, appliances, alarm systems, thermostats and many other devices now have small, powerful computers, controlled from network connections. In business, across multiple industries, the rapid growth of computing endpoints will continue. Addressable by the mobile network, these computers will be used for asset tracking, data collection, usage analytics, remote monitoring and many other capabilities.

With the rapid integration of computing in equipment and devices, Machine to Machine (M2M) communications continue to develop quickly – allowing both wireless and wired systems and endpoints to communicate with other devices. As the M2M space starts to mature, the need for all of these connected devices and endpoints to be securely managed by a single EMM platform will grow. And it shouldn’t matter where the console is physically, whether on-premises or managed in the cloud. But even though almost 90% of all licenses for MDM solutions today are on-premises, many more IT managers will be looking to move to more versatile and adaptable cloud-based EMM solutions in the future.

The possibilities of M2M are endless. Examples include vending machines, where status and content monitoring is continuous, with automated dispatch for repairs or replenishment when required. And patient care, where medical equipment can be monitored and controlled centrally, or from any device, anywhere. All these mobile endpoints will need to be managed securely and effectively, much like a network of smartphones is managed today.

Flexibility and scalability of EMM solutions will continue to be critical because different enterprise customers have their own particular needs – both now and in the future. These enterprises will need a platform that can evolve to include the important new management functions required by businesses that embrace the ever-advancing needs of mobile technology.

Since devices can be dispersed internationally, there will also be a need for global support. A network of partnerships with major industry players will be required to ensure none of this is happening in isolation, and that an ecosystem of supporting applications is always on tap.

Putting all of this complexity to one side however, an effective EMM solution must deliver to the user an easy experience – one that seamlessly allows them to flow from work to personal.

A CHANGE IS BREWING

Take a look at a short video on how M2M communications and cloud services are revolutionizing business at the Orlando Brewing Company.

Find out more

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So the future of EMM is one that meets the enterprise requirements of an integrated, flexible, end-to-end solution that delivers on the challenges of large, sophisticated mobile networks with many types of devices under management. It’s one in which world-class security in messaging and communication needs to combine with the ultimate user experience.

And it’s one that offers key features that make it easier for users to get things done in both their work and their personal lives.

That’s what enterprises should be looking for in the near future – an EMM solution that perfectly balances the needs of the business and its end users.

“ To successfully implement Enterprise Mobile Management, companies must deploy a solution that has minimal impact on the user experience while maximizing policy enforcement and data protection across multiple device types. Achieving world-class EMM requires enterprises to choose a solution ecosystem that fully integrates the controls required to protect the key corporate asset – the data, while also maintaining the ease of use that end users require. Without this capability, enterprise mobility poses a high risk to corporate security, cost and productivity.”

Jack Gold, Principal Analyst at J. Gold Associates

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