Foundation for Digital Business @ HPE Discover 2016

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Session ID: TB10878 Speaker: Detlev Sandel

UNLIMITED

by Capgemini

HPE Discover, London, Detlev Sandel

November 29th, 2016

Foundation for

Digital Business

Today you will learn how to

This session is about

achieving more

with less

Overcome one of the main inhibitors to digital

transformation in existing system landscapes

Boost the performance of the landscape out-of-the-box

Improve data quality to an unprecedented level of

accuracy and detail

Shorten time-to-market by at least 30%

Lower cost of development and operations by at least

25% at the same time

Achieve all this with one simple measure

4

UNLIMITED by Capgemini – Foundation for Digital Business

We cannot solve a

problem with the same

kind of thinking we used

when we created it.

Albert Einstein, 1879 - 1955

Before we start let‘s (re-)calibrate our minds for the session

5


Digital Business is a huge opportunity for all companies:

Innovative technologies enable new business models

Cloud

Big Data

Artificial intelligence,

Machine learning

Internet of Things IoT

Mobile devices

Digital

6

Business

Industry 4.0

Individualization

Products to Services

Data-driven Processes

Digital Business

Models


When we in IT think about “solving business problems”, we commonly

follow one standard approach

7


We add more applications

8


Need to do Big Data?

No worries, there are plenty of solutions

9

Big Data Landscape 2016


Interested in the Internet-of-Things?

Here we go

10

Internet of Things Landscape 2016

UNLIMITED by Capgemini – Foundation for Digital Business 11

None of these tools will solve

the main problem

in transforming into

a digital business


Can you guess what this is?

12


Main challenge: hundreds of data copiesWith every copy, extract or aggregate of data, information gets irretrievably lost!

13


Data quality matters (a lot)

IDC 1)

Organizations with

more than 1.000 employees

have 516 extra copies of data

on average.

Forrester 2)

Poor data quality is the

main issue in improving

customer experience.

Capgemini/MIT 3)

Digital leaders are

26% more profitable, have

9% higher revenue and a

12% higher market valuation.

1) IDC #259143: “Common gaps in data control” (Sept. 2015)

2) Forrester: “Data Quality Solution, Q4 2015” (Dec. 2015)

3) Capgemini Consulting, MIT Sloan: “The digital advantage” (2014)

14


Data copies and, even worse, copies from copies are the main

inhibitor to succeed in digital business, because they are:

(very) expensive

inconsistent

outdated

incorrectimprecise

15


Today‘s Client-Server world

Why are we doing so many copies?

Because we follow a 30-year old IT architecture paradigm

Typical characteristics of complex

client-server landscapes

High response times

Long-running batch jobs

Bad data quality

Complex and heterogeneous data

models

High costs for development and

operation

Low flexibility in regard to process

changes

Long feature request lists from

business which cannot be implementedLEGEND

Application Server Reporting Server Database Server Interface/Data Flow

16


From now on

we don’t do data copies

any more


Seven requirements for a central data

management platform

Our approach: Consolidation of data management on one central

platform and shutdown of dedicated reporting systems

1. Redundant-free data storage

2. Low response times independent from

use case/application

3. Transactions & Analytics in one single

database

4. Structured & unstructured data in one

single database

5. Ready for mission-critical usage

6. Capacity for future data growth

7. Protection of investments into existing

applications

X

Target picture: All transactional systems work on the same data management platform

No more dedicated reporting system

Limited number of data copies for HA and DR

18

X


To answer this question Capgemini did extended research on available data management solutions

illustrative

Requirement Solution A Solution B Solution X

1. No Redundancy

2. Low Response Times

3. OLTP + OLAP

4. Structured + Unstructured n.a

5. Mission-critical ready

6. Capacity

7. Protection of InvestmentsOnly with

same Vendor

The one-billion dollar question: is there a technology existing which

meets all of the seven requirements?

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At least one gets very close: SAP HANA®

Requirement Solution A Solution B Solution X

1. No Redundancy

2. Low Response Times

3. OLTP + OLAP

4. Structured + Unstructured n.a

5. Mission-critical ready

6. Capacity

7. Protection of InvestmentsOnly with

same Vendor

Important to know:

HANA works with non-SAP systems as well

20

21

Real-life case study:

After sales

transformation at

large car manufacturer


How many IT systems does it take to repair cars?

22


Answer: 22

23

Repair24


With up to 80.000 transactions per day „Repair24“ is one of the most

critical systems in after sales and causes some headaches

Business IT

Cu

rren

t

ch

allen

ges

New

req

uir

em

en

ts

Unplanned extended stays at service stations

Very limited reporting

features (short history, on ad-

hoc reporting, low granularity)

Multiple parallel systems for

end-users

System availability does not

match SLAs

Performance requirements restrain

processable data volume

Data provisioning over batch

interfaces not reliable

Complex and expensive system landscape

Reporting on at least one year of

repair history in real-time

Detection of hacking attemptsof car control units in real-time

Shorter repair times in service

stations

Individual services for

customers in the service stations

Improvement of data quality (concurrency and level of detail)

Cope with data growth resulting from the infotainment

systems in the cars

Shorter release cycles

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Pilot

“Repair24-

on HANA”


Most important results from project “Repair24-on-HANA”C

usto

mer

pri

ori

ties

Parallelism300 parallel inquiries at high performance –

more possible

Data volume14x more “hot data” at minimal response times

(400ms) – more possible

Data footprint 70% less space for same amount of data

Protection of

investments

Application continues to run on HANA with only

minimal adaptations

Out-of-the-boxAll of this is possible out-of-the-box with no effort

for optimization or tuning

Sidecar

approach

Operate HANA as “sidecar” to production and leverage

benefits without influencing productive systems

Customer: “Now we can do more with less - less technology, less complexity, less effort, less budget”

New options

1. Reduction of interfaces/

massive simplification

2. Real-time reporting, new

functionality out-of-the-box

with less (!) technology

3. Cost savings

4. Higher availability/reliability

of processes

5. Offer new services

to customers

6. …

25


Vision: Using SAP HANA as central data pool leads to many

business benefits at significantly lower costs

BusinessBenefits

IT-/Process-

Costs

Information in real-time, better support

No replication of data between systems

High availability of processes

Higher service quality

Reduction of maintenance durations

Higher customer satisfaction and -retention

New, innovative offerings possible

Less soft- and hardware

No efforts for data handling

Lower cost of operations

No maintenance of interfaces between

systems

Lower cost of development

Synergies with SAP systems

Real-timeafter sales platform

Consistent & accurate information in real-time

Out-of-the-box with no extra effort

Transactions & analytics in one database

Proven technology

26

27

UNLIMITED by

Capgemini

Market-leading offering

for digital transformation


The good news_

There is a

non-disruptive transition path


UNLIMITED offers an end-to-end implementation out of one hand

delivered by three strong partners – on premise and in cloud

Services Software Hardware

29


Transition in two iterative steps with immediate benefits and

without interruption of productionUNLIMITED

powered by HANA

30

Step 1

Single application on HANA



without interruption of production

31

UNLIMITED

powered by HANA

Optimized data model

Step 2Step 1

for application 2…n

Single application on HANA


Result


without interruption of production

32

Step 2Step 1

for application 2…n

UNLIMITED

powered by HANA

Digital Enterprise Platform

Single application on HANA Optimized data model


Getting started: UNLIMITED pilot for one productive system

Low invest, minimal effort, quick results

Our standardized approach helps minimizing risks and maximizing customer benefits

1. Run benchmark test on

productive application

2. Import data into HANA

3. Run performance test on HANA

4. Generate report

Customera) Data export

b) SQL trace from production

c) (HANA server

on premise - opt.)

ProcedureInput Customer gets

Capgemini

This is all we need from customersPotential report

Technical feasibility statement

Performance results

Compatibility analysis

Potential estimation

Basic knowledge transfer

Recommendations for further

investigation

Reusable HANA In-memory database

Plus4-8 weeks

Capgeminia) HANA test licenses

b) Test application

c) HANA-Server in

secure data center

33

UNLIMITED

powered by HANA

Key

take-aways1. Shift paradigm to “Data-centric computing”:

centralize data, decentralize logic

2. Consolidate and harmonize legacy

applications

3. Move existing applications to central data

pool step-by-step

4. Challenge every new solution that will

implement more data copies

5. The result will be real-time information in an

unmatched level of accuracy and detail with

much less resources and complexity

34


For more information

http://hana.sap.com

SAPinsider publication

Landing page UNLIMITEDhttp://www.de.capgemini.com/customer-experience-management/realtime-applications

(currently only available in German)

HANA central landing page

Blog on different in-memory implementations

Prof. Plattner’s online course

UNLIMITED video on YouTube

In-memory data management: watch at least introductory session (45 minutes)

SAP HANA, Oracle 12c in-memory, IBM DB2 BLU – a comparison

(with comments from Prof. Plattner)

Capture the Unlimited Potential of SAP HANA in Non-SAP Environments

Unlock the true potential of custom applications

35

http://hana.sap.com/

http://www.de.capgemini.com/customer-experience-management/realtime-applications

https://open.hpi.de/courses/imdb2015

https://blogs.saphana.com/2014/07/21/sap-hana-oracle-10c-in-memory-ibm-db2-blu--a-comparison/

http://sapinsider.wispubs.com/Assets/Articles/2016/August/IP-Capture-the-Unlimited-Potential-of-SAP-HANA-in-Non-SAP-Environments

https://www.youtube.com/watch?v=sHvk_JINmpU

Please give me your feedback

–Use the mobile app to complete a session survey 1. Access “My schedule”

2. Click on the session detail page

3. Scroll down to “Feedback”

– If the session is not on your schedule, just find it via the app’s “Session Schedule” menu, click on this session, and scroll down to “Feedback”

– If you don’t have it, download the event app today. Go to your phone’s app store and search for “"HPE Discover 2016”

–To access the session survey online, go to the Agenda Builder in the event session catalog and click on your session

Thank you for providing your feedback, which helps us enhance content for future events.

Session ID: TB10878 Speaker: Detlev Sandel


Thank you for your attention

37

Think big !


Contact information

Detlev SandelInnovation Management

Digital Services

Berliner Strasse 76

63065 Offenbach (Germany)

Phone: +49 69 9515-1067

Mobile: +49 151 4025-1237

E-Mail: [email protected]

https://www.capgemini.com/experts/sap-innovations/detlev-sandel

38

https://www.capgemini.com/experts/sap-innovations/detlev-sandel

The information contained in this presentation is proprietary. Copyright © 2016 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini.

www.capgemini.com

About Capgemini

With more than 180,000 people in over 40 countries, Capgemini

is a global leader in consulting, technology and outsourcing

services. The Group reported 2015 global revenues of EUR 11.9

billion. Together with its clients, Capgemini creates and delivers

business, technology and digital solutions that fit their needs,

enabling them to achieve innovation and competitiveness. A deeply

multicultural organization, Capgemini has developed its own way

of working, the Collaborative Business ExperienceTM, and draws

on Rightshore®, its worldwide delivery model.

Sogeti is a leading provider of technology and software testing, specializing in

Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge

solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and

Cyber Security. Sogeti brings together more than 20,000 professionals in 15

countries and has a strong local presence in over 100 locations in Europe, USA

and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the

Paris Stock Exchange.

www.sogeti.com

http://www.capgemini.com/about/how-we-work/the-collaborative-business-experiencetm

http://www.capgemini.com/about/how-we-work/rightshorer

Technology

Foundation for Digital Business @ HPE Discover 2016