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Focusing the Digital Inclusion Debate
6th (Online) Social Digital Research Symposium16:00 - 17:30
Tuesday 9th July 2013
Online Centres Foundation (OCF) is now
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@tinderfdn on twitterUK online centres brand remains
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Focusing the Digital Inclusion Debate
1. Actions from the 5th Symposium2. Introducing the new Symposium format:
○ Online (webinars)○ Offline (face-to-face symposiums)
3. Development of the Ning4. 6th Symposium meeting:
○ Objectives5. 7th Symposium information6. Questions
Actions from the 5th SDRS
The 5th Social Digital Research Symposium (SDRS) ‘Evidencing the Impact of Digital Inclusion’ was held on 25th April 2013
Outcomes focused on two key areas of action:1. Development of a universal and shared approach to
evaluate digital inclusion practice impact (i.e. DI evaluation framework).
2. Collation and analysis of digital inclusion research outcomes from across the UK (i.e. DI impact database)
Actions from the 5th Symposium: Next steps
● Development of focused discussion area on the Ning
○ to encourage investigation of digital inclusion impact/evaluation framework and sharing of national research impacts and outcomes
● Academic partners○ to take a lead in developing framework and
analysing national research impact● Progression update to network
○ through future face-to-face symposium
The new Symposium format
To ensure development of a closer, active research network from July 2013 the SDRS will follow a pattern of:
● Six monthly face-to-face meetings (the next will be in September 2013)○ (More) formal, traditional research meetings○ Invited and peer reviewed presentation of research
● Three monthly online discussions or webinars (the first of which is today)○ Informal discussions with limited presentations○ Action driven○ Strongly linked to exchange on the Ning
Development of the Digital Research Ningwww.social-digitalresearch.ning.com
Development of the Digital Research Ning
● Refresh the look ● Create separate groups for different research areas● Each group to be headed by a Research Champion● Regular guest blogs● New Twitter hashtag to signpost Ning members:
○ Do you like #digiresearch ?○ Part of the #digihousing ning family○ Says what it does on the tin○ Easy to remember○ No-one else using it
Development of the Ning
What Ning members can do:● Add events to the calendar
● Contribute a guest blog
● Suggest themes for Ning groups
● Volunteer as a Research Champion for one of these
areas to lead and direct discussion around a theme
● Add links to relevant research papers
● Fill out your profile and participate online!
Development of the Ning
Contact [email protected] or [email protected]
6th Symposium meeting objectives (Today)
1) To identify the key thematic areas of digital inclusion research.2) To discuss gaps and problematics within these key thematic areas.3) To agree working pairings to take forward communication and profile of the key thematic areas through the #digiresearch Ning
Key thematic areas of DI research
Discussion of a range of DI research themes and knowledge gaps to select 4 key themes for the Symposium and Ning:
● Health care● Education/Learning● Care (Foster, elderly, home) & social housing● Employment● Poverty● Finance/ecommerce● eGovernment/public services● Social isolation/Psychological vulnerability● Others as suggested by network
Knowledge gaps in thematic areas of DI research
Health care● Link between digital exclusion & health
inequalities● Using the power of digital technology for
health monitoring● Lots going on in the academic sector. Little
information getting out to inform other areas
Knowledge gaps in thematic areas of DI research
Education/Learning● Using the power of digital technology to
educate children to a higher standard● Using digital technology to educate adults to
a higher standard● Funding and evaluation models in education
& learning not a good fit with DI aims
Knowledge gaps in thematic areas of DI research
Care (foster, elderly, home) & social housing● Access; digital skills; motivation;
understanding of benefits● Greater awareness of social housing issues● Focus on anecdotal evidence rather than
economic & social impact● Using the power of digital technology to get
those in social housing to benefit from being online
Knowledge gaps in thematic areas of DI research
Employment● Helping people look for, and find, jobs
through understanding online application routes
Knowledge gaps in thematic areas of DI research
Poverty● No comments from research network
Knowledge gaps in thematic areas of DI research
Finance/ecommerce● No comments from research network
Knowledge gaps in thematic areas of DI research
eGovernment/public services● How to tackle the digital by default agenda in
a simple way● General level of awareness of digital by
default agenda ... what is being done as a result?
Knowledge gaps in thematic areas of DI research
Social isolation/Psychological vulnerability● Contribution that digital inclusion can make
to reducing isolation, dementia etc
Knowledge gaps in thematic areas of DI research
Other comments from the research network● The sector needs coordination, and an
evidence base to inform the work● Funding and evaluation models are
becoming problems not solutions● Better geographical breakdown of those
digitally excluded to serve as a baseline for comparison
● Standard metrics agreed for SROI
Next steps
4 key themes for the Symposium and Ning from: ● Health care (=3)● Education/Learning (=3)● Care (foster, elderly, home) & social housing (=2)● Employment● Poverty● Finance/ecommerce● eGovernment/public services (1)● Social isolation/Psychological vulnerability (=2)● Others as suggested by network
Who is willing to lead conversations and generate discussion for each of those four areas?
7th Symposium: Data & Big Questions
● This will be a working meeting● Open data session: data from OFCOM + others
(hopefully ONS, OXiS 2011)● Why?
○ To expand our knowledge of the data already available to us
○ To ask detailed questions of the data researchers don't have time to do
● Academics + People with Qs + Statisticians● When? First week in September (TBC v soon)● Where? Ofcom, South Bank
Any questions from the SDRS network?
Thank you!
Look forward to seeing you on the Ning, and on Twitter with the # and at the
7th Symposium in September 2013
http://social-digitalresearch.ning.com