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Remove IT from Your WebsITe - Use Web
Content Management to Empower Users
Presented by:Fishbowl Solutions, Inc.Jen Marzolf - Marketing
Greg Bollom - Director of Services
Agenda
• Session Goals
• Typical Challenges of Traditional Websites
• Benefits of Web Content Management (WCM)
• General Concepts of WCM
• Customer Success Story
• Conclusion
Session Goals
• Provide an understanding of WCM
• Discuss advantages of WCM
• Describe how the use of WCM affects organizations
• Show how one organization took advantage of WCM capabilities
Typical Challenges
Traditional Update ProcessEmail IT
Additional Changes
User Approves
IT Applies Changes
Requested Changes
User Request
ReviewUser Request
Future Process with WCM
Changes Appearon Web
Another UserApproves
User Makes Changes
Shift in Responsibility
Benefits of WCM
General Concepts
Users with WCM
Component Development
Site Development/Management
Contribution/Editing/Review
Customer Case Study
• Oglethorpe Power Corporation
Business Need
• Oglethorpe Power Corporation needed a new and innovative website up and running by September 1st, for the announcement of their ‘go green’ initiative.– Thus, migration and deployment of their new
website in 6 weeks time.
• It was also required that the new website allowed for easy inline contribution for end users.
The Requirements
OPC Requirements
• Migrate and redesign OPC.com within 6 weeks • Modern look and easy to navigate site design • Site performance needed to meet OPC’s expectations • Easy-to-update site content through inline contribution by
non-technical users • Only internal users could update site content
• Site content needed to be full-text searchable
The Solution Process
OPC.com Home Page
Contribution - Home Page
Contributor – Main Content
Contributor – Main Content
Contributor – Quick Facts
Advanced Functionality
Layout Templates
• 8 templates were used throughout the site:– Home Page– 1 Column
– 2 Column– News– Careers– Map– Board of Directors
– Site Map
The Results
Empowering Users
• “Fishbowl had to jump through a lot of hoops to meet the look and feel that OPC was looking for, and they did so efficiently and effectively.” -- Beth Coffey
• “Good news is OPC.com works great; bad news is OPC.com works great and now the other affiliated organizations want new websites too.”
• --Kenneth Hammond
About Fishbowl Solutions
• Fishbowl Solutions, Inc.
- Established in 1999- Fishbowl Solutions has an outstanding reputation of working with Oracle® (formerly Stellent) content management and exceeding customer expectations. - Fishbowl Solutions provides a competitive advantage in the market due to its own suite of add-on software solutions.