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Using New York City's reconstruction as a case study, Hill International and Aconex discuss ways to reduce risk, and calculate ROI using online collaboration on complex construction projects.
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Reducing Costs and Increasing ROI: Project Management in the Clouds
Given by:
Shawn Pressley, VP Project Management Systems, Hill International
Leigh JasperCEO, Aconex
April 20th, 2011
What you’ll learn
• Why streamlined project team communication and collaboration are crucial to delivering projects on-time and on-budget.
• How online collaboration and project management systems drive the successful management of projects like New York City Hall.
• How quickly and easily a project collaboration system can be deployed—typically within 24 hours—to provide immediate value to your project.
Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns
Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns
Hill International projects
Road and railways
Resorts and hotels Research and healthcare facilities
Renewable energy sources
Community spaces
National landmarks/Government facilities
Complex project teams
SubcontractorsSubcontractors Subcontractors
Subcontractors
Architect/ Engineer
Town Planners
Quantity Surveyor
Services Consultants
Engineer
General Contractor
Project Manager
Client
Geotechnical Engineers
Complex information flows
SubcontractorsSubcontractors Subcontractors
Subcontractors
Architect/ Engineer
Town Planners
Quantity Surveyor
Services Consultants
Engineer
General Contractor
Project Manager
Client
Geotechnical Engineers
New York City Hall project snapshot
Project Team:• 3 city agencies• 3 general contractors• 12 subcontractors• 1 construction manager
Project Information:• 45 project team members• 18,000 project mails• 6,000 project documents
Project:• Houses Mayor’s Office, City Council• Standing since 1803• Last update in 1950s • Major structural renovation needed
Information can be a liability
Efficiency: “I can’t find it. I have 400 new emails…”
Accuracy: “Who has the latest version?”
Security: “Why was HE cc’d?”
Loss: “Did I forget to cc you?”
Project risks are a growing problem
Security
Legal Claims
Efficiency
• 700% over budget ($3B - $22B)• 5 years behind schedule• $150 Million in claims
Poorly-managed risk makes headlines
Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns
The Solution: Online collaboration platform
Information & Process
Management
Online
Collaboration
Project
Reduce risk by managing information capture, control and
complexity
MaximizeCapture
ImproveControl
ManageComplexity
Online collaboration delivers better results
Neutral online platform Secure information management Flexible for users to employ their own processes Auditable data trail Unlimited users Unlimited document storage and distribution Powerful search functionality
SentInbox
DocumentRegister
SentInbox
DocumentRegister
SentInbox
DocumentRegister
Online collaboration is neutral & secure
Sent
Inbox
DocumentRegister
Sent
Inbox
DocumentRegister
Client
Contractor
Subcontractors
Consultant
PM
Architect/Engineer
SentInbox
DocumentRegister
Flexible to manage multiple parties & processes
Enterprise
systems
Easy and fast to deploy
Industry specific functionality
SharePoint 2010
Web Services APIs
Subcontractor
Subcontractor
Subcontractor
Subcontractor
Cost Consultant
Quantity Surveyor
Engineer
ServicesConsultants
Architect
Provides Complete Project Data Capture
Client
PM
General Contractor
Provides unlimited storage, training & support
$
Unlimited
Training &Support
Usage &Storage
Licensing
Training &Support
Usage &Storage
Licensing
$
Unlimited
Training & Support
Usage & Storage
Licensing
For unlimited users on a project
Complete record for facility management
Facility Manager
PM
Return on investment: $2.6m saved, review cycles cut by 68%
Using FTP site Using Aconex
Savings with Aconex: $2.6m
• Large contractor
• $800m office/ retail project
• Saved 17 mins per review
• 180k reviews (est 10% of all docs/ correspondence)
• Saving: 180,000 x 17/60 x $40 hourly rate = $2,040,600
• 220k less hard copy prints @$2.72 = $598,400
25 minutes
8 minutes
- 68%
Review time per document
Client example
Using previous internal doc control system
Using Aconex
Return on investment: 84% saving in doc control costs
Savings with Aconex: $628k
- 84%• Multi-disciplinary PM
and engineering firm
• $268m industrial project
• Labor saving of $628k on specific, measured processes
• 40 month term
• 10,124 hours saved x $62 hourly rate = $627,688
11,997 hours$743,814
1,873 hours$116,126
Document control hours and cost
Client example
Using previous internal doc control system
Using Aconex
Savings with Aconex: $6m
- 66%
• Government infrastructure agency
• $6.7 Billion Rail & Transit Program (25 projects)
• Labor saving of $6m on document collection, update and distribution tasks
• 299,520 hours saved x $20 hourly rate = $5,990,400
449,280 hours$8,985,600
149,760 hours$2,995,200
Document control hours and cost
Client example
Return on investment: $6m savings in doc control costs
Project team benefits & reduced risk
• Easier communication and collaboration between staff and project team members
• Fewer redundant work efforts to distribute information quickly and get responses to information requests
• Reduced risk of project error due to miscommunication or working from wrong document versions
• Clearly articulated responsibilities and action items in workflows
• Shorter ramp-up time
Project stakeholder benefits & reduced risk
• Reliable protection of profit margins• Improved services and staff resourcing
efficiencies, creating capacity to attract new clients
• Secure intellectual capital• Reduced regulatory burden and risk of
non-compliance • Reduced risk of claims and losses, with
complete project records and audit trails
Increased returns
Less time spent searching for documents Fewer administrative man-hours Faster critical responses to project
information requests
Return on investment: $1.2m saved searching for docs
Using multiple locations for file storage
Using Aconex
7,786 hours$584,000
Savings with Aconex: $1.2M
• $1.2m savings searching for information in 4 years
• Search time cut by 60%
• Savings: 233,600 document searches 15,574 hours saved x $75 average hourly rate across project
23,360 hours$1,752,000
- 60%
Time spent searching for documents
Return on investment: $21k savings on one admin task
Using multiple locations for file storage
Using Aconex
160 hours$5,280
Savings with Aconex: $21K
• $21k savings on just one administrative task
• Saving: 640 administrative hours saved x $33 hourly rate = $21k
800 hours$26,400
- 80%
Project record assembly cost
Return on investment: 40% faster responses to RFIs
Using multiple locations for file storage
Using Aconex
Savings with Aconex: $TBD
• Creates potential savings in man-hours and promotes faster, more efficient project delivery.
10 days
Wait time for FRI response
- 40%
6 days
Online collaboration brings measurable results
By streamlining project team communication and collaboration, we can:
1. Positively affect efficiency to ensure on-time and on-budget completion.
2. Reduce and mitigate risk associated with project complexity, team complexity, and information management.
3. Provide immediate value to a project by getting project teams working together quickly and keeping them productive.
For discussion
• What are some inefficiencies on your projects?
• What kinds of information bottlenecks do you have?
• What processes would you like to be faster in your project workflows?
• Do you have any data security concerns?
Thank you!
Shawn PressleyVP of Project Management, Hill International
Leigh JasperCEO, Aconex