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1 David Wood Principal, Delta Wisdom H+UK meetings secretary Blog: http://dw2blog.com Twitter: @dw2 Far Beyond Smartphones: Lessons From Disruptive Technology, Open collaboration, and Breakthrough mobile products intelligence for profound change

Far Beyond Smartphones - David Wood - H+ Summit @ Harvard

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Far Beyond Smartphones: Lessons From Disruptive Technology, Open collaboration, and Breakthrough Mobile products David Wood has spent more than 20 years envisioning, architecting, implementing, supporting, and avidly using smart mobile devices (devices that can also be called "personal electronic brains"): ten years with PDA manufacturer Psion PLC, and then ten more with smartphone operating system specialist Symbian Ltd. He was centrally involved in preparations and planning for the open source Symbian Foundation. Over that time, many lessons have emerged, highly relevant to the H+ mission to explore how humanity will be radically changed by technology in the near future: What factors cause both spurts and slowdowns in technology development? What enables new technology visions to "cross the chasm" towards mainstream adoption? Given the history of improvements in smart mobile devices over the last 20 years, what can we realistically expect in the next 20 years? How credible is the vision of mobile devices helping billions of people to collect data that can be used for science and advance human knowledge? To what extent can technological progress be foreseen, and to what extent is the process chaotic, risky, and even dangerous? David Wood spent ten years with PDA manufacturer Psion PLC, and then ten more with smartphone operating system specialist Symbian Ltd, where he was co-founder and executive vice president. His background includes: many years building and integrating UI system software and application frameworks in 16-bit and 32-bit versions of “EPOC” software (later named “Symbian OS”); growing and directing the technical consulting teams that worked with leading phone manufacturers to create the world’s first successful smartphones; and defining and running development programs to stimulate and nurture the fast-growing Symbian partner ecosystem. From the first half of 2008, he was involved in preparations and planning for the independent open source Symbian Foundation. He served on the Leadership Team of the Symbian Foundation as “Catalyst and Futurist” until October 2009. I continue these same roles from within Delta Wisdom. He has an MA in Mathematics from Cambridge University and an honorary doctorate in science from the University of Westminster. In September 2009 he was included in T3's list of "100 most influential people in technology": http://tech100.t3.com/list/80-61/.

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Page 1: Far Beyond Smartphones - David Wood - H+ Summit @ Harvard

David WoodPrincipal, Delta Wisdom

H+UK meetings secretaryBlog: http://dw2blog.com

Twitter: @dw2

Far Beyond Smartphones:Lessons From Disruptive Technology,

Open collaboration, andBreakthrough mobile products

intelligence for profound change

Page 2: Far Beyond Smartphones - David Wood - H+ Summit @ Harvard

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Q: How quickly can technology progress?

A: If we’re not careful,not quickly enough

We need to be aware ofdeep impediments to technological progress, as well as its deep drivers

In principle,we can solve these impediments...

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If we’re not quick enough

Environmental disaster

Economic disintegration

Extreme terrorism (WMD)

Individual alienation

Radically uncertain

future

Cut backsDisruption

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Convergence of computing & telecommsVision: 1998

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New functionality in smartphones• Colour screens• Cameras – and video recorders• Messaging: SMS, simple email, rich email• Web browsing: Google, Wikipedia, News...• Social networking: Facebook, Twitter, blogs...• Games – including multiplayer games• Maps and location-based services• Buying and selling (tickets, vouchers, cash)• What about the next 3, 5, 10 years?

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Progress accelerators Progress inhibitorsDecreasing price

Increasing reliability

Increasing stylishness

Increasing word of mouth recommendations

Increasing number of useful and/or entertaining mobile services

Increasing ecosystem maturity (virtuous cycle)

Unexpectedly hardtechnical problems

“Chicken-and-egg” coordination problems

Conflicting business models

Platform fragmentation

Poor usability design

Accelerating complexity

?

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Progress (Log)

Time

Core technology (potential)

?

?

Useful applications

Weak environment

Productive environment

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Expertise needed !

TechnologyEcosystem

design

Business models

System integration

Lean processes

Agile project management

User experience

Community engagement

Platform

MotivationExecution

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Turning expertise into action

Knowing DoingGap!

Leaders with a profound hands-on knowledge of the work domain

Bias for plain language & simple conceptsEncourage solutions rather than

inaction: Ask “how”, not just “why”

Ensure actions are completed(rather than being forgotten,or excuses being accepted)

Willing to “learn by doing”:avoid analysis paralysis

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Next generation handheld devices

devices that makeall users smarter:

IQ+=20

+5 yearsx10 raw capability

devices that make society smarter:

GDP+=20%

connectivity++awareness++

interactivity++intelligence++

The mobile devices of the near future will be much more powerful and much more useful than even the best mobile devices of today

?media, health, education, science, government...

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The mobile devices of the near future will be much more powerful and much more useful than even the best mobile devices of today

Next generation handheld devices

?media, health, education, science, government...

Individually targeted content

e-learning materials

Augmented realityDiscover local treasure

Cognitive enhancementTrusted advice, based on observing the user

Huge variety of different apps (“long tail”)

Apps much more numerous than songs

Devices much more numerous than people (50B - 1T...)

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David Wood, Delta WisdomTwitter: @dw2Blog: http://dw2blog.comBook: http://dw2blog.com/the-hplus-agenda/Chapter 3:http://dw2blog.com/the-hplus-agenda/my-personal-journey/

Far Beyond Smartphones:Lessons From Disruptive Technology,

Open collaboration, andBreakthrough mobile products

Some further reading