Facilitation 101Agile Ottawa Meetup Jul 2016

Facilitator

RoleTo help a group perform its best, achieve objectives

byManaging the agenda

Moderating the discussion

Making sure people are heard

And they know they are heard

Facilitator

BehavioursNeutral

Your job is to manage the process not the outcome

AuthorizedYou either ask, or are given authority

PreparedPositive

Facilitator

SkillsLeadershipActive listeningTime managementConsensus buildingConflict resolution

PreparationHow are you going to establish your authority?

VP - ‘I’ve asked X to help with this session ..’

You - ‘I’ve been asked by VP to help with this session ..’

You - ‘If it’s okay with you, I’ll help to facilitate this session ..’

Create an agendaAgenda items

How long to spend on the items

The roles of the people in the session

What techniques you plan to use

Facilitation TechniquesFollow the agendaTime keepingRecord results clearly

Don’t edit

Listening skillsManage group dynamicsBalance participation

Facilitated Workshop FrameworkPrepare

Allow as much time, or more, as the session itself

OpenGreet, establish authority, agree on agenda, ground rules

ExecuteManage and adjust the agenda, manage time, manage group dynamics

CloseAllow time to summarize progress, assign action items

Follow up

ToolkitGround Rules *Parking Lot *Issues List *Brainstorming *Brain writing

ToolkitBreakout sessionCollaborative visual modellingDebateFeedbackForce field analysis

ToolkitPlanning pokerMulti-votingParaphrasingPairwise comparisonSWOT, MoSCoW, Urgent/Important