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Evolve or Die - The Future of Digital in Customer Communication

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Evolve or Die - The future of Online Communication. This slide deck was presented at the Landscape Ontario Congress in Toronto - January 2012.

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Page 1: Evolve or Die - The Future of Digital in Customer Communication
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www.kylelacy.com@kyleplacy

facebook.com/kyleplacy

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75MTweets Sent a Day

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70%of active online adult socialnetwork users shop online

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86%of 18-34 year old males use

social media

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85%of 40-54 year olds in

Canada use the Internet

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300,000New Twitter Accounts

Created Every Day

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54Mminutes spent on

Facebook May 2011

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+100MLinkedIn Members

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+250MMobile users on Facebook

source: Gartner 2010

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94%of generation Y own

cell phones

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6.5 TrillionSMS messages sent

in 2010source: Informa telecoms and media

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Kyle
Change to an image slide
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Kyle
Change to an image slide
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Page 55: Evolve or Die - The Future of Digital in Customer Communication
Kyle
Change to image slide make - We forget that the shift is to the customer / individual / person
Page 56: Evolve or Die - The Future of Digital in Customer Communication
Kyle
Change to image slide make - We forget that the shift is to the customer / individual / person
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Connect With Me

Kylelacy.com@kyleplacy

765-610-5965