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MOBILE INFRASTRUCTURE ASSURANCE 6/21/2013 Best Practices In Practice

Evaluating Mobility ROI

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Starting your mobility project with the end in mind is a beneficial way to make progress in leveraging mobile devices for organizational purposes. We have been assisting enterprise clients to plan and go mobile for years. Our clients appreciate how we take the risk out of their mobile projects by applying industry best practices to what is a relatively misunderstood but extremely beneficial option to increasing efficiencies, enhancing customer service and making data available to all relevant stakeholders.

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Page 1: Evaluating Mobility ROI

MOBILE INFRASTRUCTURE ASSURANCE

6/21/2013

Best Practices In Practice

Page 2: Evaluating Mobility ROI

Text

PiiComm Mobile Solutions

Mobile Device Support & Logistics

Mobile Device Management & Security

Custom Application Development

Page 3: Evaluating Mobility ROI

Our Mobile Mission

Provide Comprehensive Services For Mobile

Project Deployments, Logistics as well as Post-

Deployment Technical Support, Lifecycle

Management and Security.

“Since the inception of the PiiComm Service Desk (PSD) offering in 2008,

Canpar has been able to improve the support & repair services of our 1,600+

handheld devices to all of our facilities across Canada. They continue to

exceed all of our expectations.” Ron Pogson Director

Page 4: Evaluating Mobility ROI

Some Of Our Customers

“The one thing that we felt we got most value out of our investment is

PiiComm’s service desk. Without it, our deployment would have not been

as smooth as it was.” Bill Gu, Senior Buyer

Page 5: Evaluating Mobility ROI

What We Provide

“If It Moves, We Support It!” Shawn Sicard,

PiiComm CEO & Founder

DEPLOY

- Project Management

- Post-Deployment Support

- Mobile Security & Analytics

Page 6: Evaluating Mobility ROI

• Elevate Project Success

• Improve Corporate Productivity

• Share Industry Best Practices

• We Partner With Your IT Depart

• Ongoing Expert Advice & Accountability

• Pay-as-you-go, All-inclusive, Utility Pricing

Our Value Proposition

Canada’s Fastest-Growing IT Company and

the 5th Fastest-Growing Canadian Company

overall in the PROFIT 500 for 2013

SCOPE COST

TIME MANAGE

PROJECT SUCCESS

Page 7: Evaluating Mobility ROI

The True Cost Of Mobile

PURCHASE PRICE

MAINTENANCE

FAILURE RATE

RUGGEDNESS

SOFTWARE & SUPPORT

LOST REVENUE

POWER MANAGEMENT VDC’s research shows that

over 70% of the cost of owning

a mobility solution can come

after the initial purchase.

Source: VDC

A Total Cost of Ownership analysis includes

total cost of acquisition and operating costs.

Page 8: Evaluating Mobility ROI

Failures X Downtime = Costs

With the average device failing

as many as 20 times per year,

with ensuing average downtime

of 75 minutes, that can

translate into as much as

$4,000 in lost revenues per

employee per year.

Source: VDC

Replacing a broken iPhone can cost up to $849.

Page 9: Evaluating Mobility ROI

Typical ROI

Mobile Service Desk Smartphone Asset Management

Year 1 Savings:

30.0% ($50,000)

Year 2 Savings:

30.8% ($46,000)

Source: Mobile ROI Calculator

400 IOS Devices

Page 10: Evaluating Mobility ROI

Thank You Planning A Mobile Project For 2013?

MOBILE ROI For Your ROI Analysis

Contact Paul Fink

[email protected]

1.888.844.2007, ext 235