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This presentation was complimentary to a live presentation to the membership Executive Directors, during earlier stages of an ERP replacement. Its intent was to illustrate where we were in the overall process, but also what was immediately needed from them.
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PRESENTATION FOR EXECUTIVE CABINETFRIDAY, NOVEMBER 16, 2012LEANING TOWER YMCA
Change is Y UpdateYMCA OF METRO CHICAGO
What is “Change is Y”?
• Project to launch new Membership and Program Management software across the association - Most recent version of software from ABC
– Replaces 12+ year-old Voyager software– Upgrade version of software used by former Heritage YMCA
• Key Benefits– Operational improvements to better serve members– Modernized hardware at front desks– Updated web experience for members– Develop updated training materials– Re-train all staff
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Staff Groups
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Timeline
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20122012
Oct Nov Dec
2013
Jan Feb Mar 2013
Go Live3/16/2013
Testing3/11/2013
Testing1/21/2013
Testing11/26/2012
2/18/2013 - 3/14/2013User Training
12/24/2012 - 1/4/2013Blackout (PTO)
11/12/2012 - 3/8/2013Setup Training
10/1/2012 - 11/8/2012Governance
Change Is Y Project Status
• Completed Activities– Identified coordinators– Developed training tracks and preliminary curriculum
• In-Progress Activities– Reviewing first data conversion results– Testing new front-desk equipment– Begin staff communication plan
• Upcoming Activities– Basic system configuration Now-
12/20– Table File Training 1/7-1/25
(All table file users - e.g. Program Directors, Business Office, etc.)
– Table File Creation (Program Directors, etc.) 1/14/-2/15(All table file users - e.g. Program Directors, Business Office, etc.)
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THANK YOU
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PRESENTATION FOR EXECUTIVE CABINETFRIDAY, NOVEMBER 16, 2012LEANING TOWER YMCA
Appendix
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Group Coordinator
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Tell Us Who!1 per Business Unit
Training Overview
1. Set Up Training and Work – Think “program table files”
2. Train the Trainer – Participants will need to train others
3. User Training – By role as appropriate– The more the merrier (if we have room!)
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Training by Role
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November
Training Methods
• Remote Set Up Training • In Person Set Up Evaluation • In Person Train the Trainer • Video “Intro to ABC” (on demand)• User Training • Post-Live Assistance • Follow Up Training
ABC Delivers YMCA Delivers
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