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Research shows businesses spend up to 3% of revenue on printing, which if effectively managed will dramatically improve their profitability. HP Managed Print Services has helped companies save up to 30% in costs, improve productivity while reducing environmental impact. Learn how HP enables BlackBerry enterprise users one-click printing within their network via HP ePrint Enterprise.
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HP TECHNOLOGY@WORK 2011THE INSTANT-ON ENTERPRISE IS HERE
ePRINT - PAGES FROM CLOUDS
Don MoyleSenior Technical ConsultantHP Imaging & Printing Group
WHAT IS ePRINT?
“Technology for sending content directly from mobile devices to printers bypassing printer drivers, queues and pain…”
HP MOBILE PRINTING VISION
To enable printing and imaging from whatever device is used, wherever business is happening.
HOMEOFFICE PUBLIC
INFO
INVOICES
SECURITY
FORMSAUTOMATION
JOBACCOUNTING
HUMAN RESOURCES
ACCESSCONTROL
GENERALOFFICE
WHY ARE WE INVESTING IN MOBILE PRINT?
34%of theglobal
workforce will be mobile information
workers by year-end 2012.1
3 hrs20% of information workers spend at
least 3 hours per day using Smartphone
devices for work.2
2013Mobile phones will
surpass PCs as the most common Web access device world
wide.
201490% of Fortune 1000 companies expect to provision
secure cloud printing for mobile personnel3
90%
1, 2: “Understanding Information Worker Smartphone Usage,” Forrester Research, November 20, 2009.3: Gartner Research, Document number G00208968, “Predicts 2011: Increasing Value of Imaging and
Print Services Complements Multimedia Communications,” November 17, 2010 .
HP ePrint home HP ePrint Enterprise
HOME & ENTERPRISE ePRINT
Free, public service provided „as is‟ without warranty
Software solution sold & supported directly by HP to its major clients
Mobile email-to-print path for web-connected home & small office print
devices
Mobile email-to-print path (Smartphone) & direct print (Blackberry) to shared network printers on a corporate network
Leverages direct web connection (web services) on newer HP printers
Uses server based HP software to connect existing HP & non-HP network printers to service
Simple „white list/black list‟ security access security
Strong security including audit trail and integration with “follow me” technologies
Uses shared, internet-based cloud (for job rendering & routing
Print job rendering & routing via internally-hosted HP software service (private cloud)
3. Printer collects and automatically
prints the content prepared for it by the
cloud when it next „phones home‟ to that
cloud
ePRINT HOME usage scenario:
1. User emails content to
hosted in hp cloud
2. hp cloud receives email and renders it
from its emailed format to a print-
ready format compatible with the
printer registered against that address
ePRINT HOME – how it works:
www.hpeprint.com
1. HP printer supporting newweb services feature
2. Service is enabled on device3. Web-proxy (if used) is configured4. HP printer contacts broker at
www.hpeprint.com and registers itself5. www.hpeprint.com allocates an email
address for the device can use and the device reports this address on configpages
printer establishes & maintains xmpp
connection secured by SSL to allow cloud to
„push‟ jobs
smtp
1. Users register themselves to their printer to activate service
2. Users email print content to their printer‟s virtual email account
3. Receive notifications via email
Print rendering engine
smtp service
Validation/routing
xmpp
bro
ker
queuin
g/ro
uting
ePrint ENTERPRISE usage scenario:
Corporate BlackBerry® user uses hp ePrint app to find & print to a corporate printer
BlackBerry®
Enterprise Server receives transaction
and forwards
Corporate network printer prints documents
HP ePrint appon your server
processes file for print & forwards to
designated printer
Confirmation of job status is returned to the originating userYour data never leaves the
enterprise
ePrint ENTERPRISE finding printers:
As well as print, ePrint Blackberry print application offers user searching for devices:
– “This isn‟t my office, where is my closest printer based on where I‟m standing?”
– “Which printers support colour and duplex printing in the building I‟m in?”
ePrint ENTERPRISE – how it works
3G
Internet
Existing MDS TunnelExisting BlackBerry Enterprise Server,
Exchange/Domino server & intranet
assets
ePrint Server
BlackBerry with ePrint
client pushed
from BESPrinter directory
User directoryJob history
Metrics
sql
smtp
iis
http interface for ePrint
mobile client & admin
Email interface for print content
Netw
ork
ed print queues
Virtu
al print/
render
printer directory service
Content handler service
Control service
Message queue
Notifications Service
Admin Console
Existing network printer fleet
ePrint ENTERPRISE GEOLOCATION (Blackberry)
ePrint ENTERPRISE – how it works – smartphone only
ePrint Server
Printer directoryUser directory
Job historyMetrics
sql
smtp
iis
Email interface for print content
Netw
ork
ed print queues
Virtu
al print/
render
printer directory service
Content handler service
Control service
Message queue
Notifications Service
Admin Console
Your e-mail travels to your corporate e-mail server and HP ePrintserver.
From: [email protected]
Your message was printed successfully!
From: [email protected]
Email via Internet
SUMMARY : IMPACTS AND BENEFITS
Better collaboration faster
• Printing without the hassle of booting up a laptop, logging on to a VPN, or installing drivers
• Sending print jobs to remote offices ahead of their arrival
• Converting mobile content into hard copy for easy reading, editing, and sharing on the go
1
HP TECHNOLOGY@WORK 2011THE INSTANT-ON ENTERPRISE IS HERE
QUESTIONS?
NEXT STEPS
Visit: http://www.hp.com/go/eprintenterprise
Engage: See the HP Rep at rear of clinic
Seek more: Request follow up via Eval Form
Re-Live: www.hp.com.au/taw11post
SYSTEM REQUIREMENTS:
– Software (v1.2):• Windows Server 2003 Enterprise 32/64 bit or Windows
Server 2008 Enterprise 32/64 bit editions• MS Office 2007 Professional• MS Office Interop Assembly*• MS Windows Installer 4.5*• MS .NET runtime 3.5*• MS SQL Server 2008 (or Express 2008 SP1*)• MS IIS (embedded with Win server)
− Web publishing− SMTP
• MS MSMQ 3.0+ (embedded with Win server)
– Hardware:• Dual core processor• 2GB RAM (4GB recommended)• 35GB+ data storage (depends on load)* Included on HP ePrint Enterprise installation package
ePRINT PRINTER REQUIREMENTS:
– Support for both HP and non-HP Printers
• Must be addressable directly on the network (using IP v4 address or hostname)
– HP Printers − PCL3-gui, PCL-5, PCL-6, PS− HP printers are auto-configured using SNMP query (otherwise configure manually)
• SNMP traffic must be allowed – Get Community name must be Public• The SNMP traffic load is extremely low – occurs only before the job submit
• Document-defined media size, with fall-back to letter
– Non-HP− PCL-5, PCL-3 GUI, PS− Can send print jobs (can‟t necessarily guarantee success)− Letter / A4 size may affect output (for Canon, need to force Letter when install)
