Enterprise Social Networking with Alfresco 4

ARTISANS OF OPEN SOURCE Copyright © 2012. Rivet Logic Corporation. All rights reserved.

Enterprise Social Networking with Alfresco 4

Rivet Logic Corporation 11410 Isaac Newton Square North Suite 210 Reston, VA 20190 Ph: 703.955.3480 Fax: 703.234.7711

Webinar 13 March 2012

Michiel Verkaik, Senior Architect

ARTISANS OF OPEN SOURCE Copyright © 2012. Rivet Logic Corporation. All rights reserved. 2

Rivet Logic Overview

•  Award-winning professional services focused on: o  Enterprise Content Management o  Web Experience Management o  Social Collaboration and Community Platforms

•  Using Leading Open Source Software

Partner of the Year


What is a Social Business?

•  A Social Business is…

o  Open o  Engaged o  Agile


Value Creation from Social Business

•  Revenue Generation o  Customer Loyalty o  Brand Value o  Innovation o  Marketing Reach

•  Cost Savings o  Workforce Efficiency o  Time to Market o  Skills Development o  Employee Relationships


Success Factors

•  Executive Support

•  Empower Champions •  Think Long Term •  Cross-Department •  Simple Community Guidelines •  Celebrate Success •  Encourage Sharing, Use, Wins •  Enable Processes, Don’t Change Them •  Engage the Customer •  Listen to the Market •  Create Communities


Keep it Simple


Keep It Social


Risks?

“social applications have the potential to create masses of unmanaged content that may become relevant…”

-- Gartner, Magic Quadrant for Enterprise Content Management, November 2010


An Open Architecture for Social Business


Open Architecture Overview

Public Cloud

Private Cloud

Corporate Web

Crafter Engine Social Sites

Facebook Twitter

YouTube Flickr

Web Services

Dropbox Google Docs Jive, Liferay

Desktop

CIFS, WebDAV IMAP, SharePoint

FTP, SMTP

Content Services

Publishing

Collaboration


Alfresco in the cloud


Self Sign Up


Approach to the Cloud

•  Different from on premise o  Level of scale, security, features, reliability, etc.

•  ….and its not an all or nothing option •  Companies looking for a hybrid approach

o  On premise o  In the Cloud o  Synchronize content between the two


Easy Collaboration

alfresco.com Network ibm.com Network


SOCIAL CONTENT MANAGEMENT

Social Content Management


Social Features – Followers

•  Follow influential people

•  Use search to find people to follow

•  Activities – what are they doing

•  Private following list •  Find out who is

following you


Social Features – Ratings, Comments

•  Ability to ‘like’ content •  Sort content by ratings

o  Find highly rated content

•  Comment counts


Social Features – Notifications

•  Proactive notifications o  Uses HTML templates

(localized) o  Can be customized (in repo) o  Activity feed, following and

WF tasks

•  Personal preferences o  Op-in/out

•  New activity dashlet o  Multiple options o  New filers


Social Features – Publishing

•  Support two types o  Content o  Status updates

•  Support for o  Facebook, Twitter,

YouTube, and Flickr o  Can be extended

•  Define ‘Channels’ o  Multiple channels for

each service

Publish


Social Publishing

•  Administration o  Define the channels o  Define credentials

•  Java API to build automation

•  User o  Select content o  New action ‘Publish’ o  Select channel(s) o  View publishing history


SOCIAL CONTENT MANAGEMENT

Mobile


We Have an App for that…

•  Find content o  Browse sites and folders o  Search

•  View content o  View file information

•  Download to device o  Open in app

•  Favorites •  Send content to others •  Comment •  Upload content


Integration with Other Apps

•  Latest version 1.2 •  Support for Quickoffice

o  Download content to Quickoffice

o  Update content o  Upload to Alfresco

•  Will see Alfresco add more integrations over time


Social Websites


Social Sites with Crafter Rivet


Social Business Software Integration

Example: Confluence Wiki


Confluence + Alfresco


Confluence + Alfresco


CAIr Overview


Alfresco 4 Demo


rivetlogic.com

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twitter.com/rivetlogic

To learn more: [email protected]

Q & A

Technology

Enterprise Social Networking with Alfresco 4